Ricky is an excellent mechanic. He has been doing this for more than about 40 years. He can fix…read moreanything on any vehicle. I trust him and believe him when he tells me what's wrong with any of my vehicles. He has never failed to fix any problem I have. I highly recommend him.

What a lifesaver! My son had a mechanical failure on the freeway later afternoon on a Monday, he…read moreliterally drove into Ricky's shop on 3 wheels. As promised, the next day Ricky achieved almost miracle status by getting my son back on the road in record time. Not only did his team do a fantastic job on the repair, but he charged a very reasonable amount for the job! I highly recommend Ricky's for any of your auto repair needs. Just near the 200MM on the BRP, and just off the Freeway, don't hesitate to call Ricky! Thank you Sir!

They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

On a road trip to NC our vehicle ended up with a busted hose line from all those mountains on the…read morehighway. My husband and I were unable to do the repair ourselves after getting the parts from Tanya at Advanced Auto in Hillsville. She directed us to Outsiders which was a mile up the road. Randy took care of us immediately once arriving. Very nice and informative. If I were to ever to need my vehicles worked on again in Hillsville VA this is the place to go for repair.

From the owner: Outsiders offers affordable auto services whether you need just your car’s windows cleaned or you…read moreneed a new motor put in your vehicle we are a one stop shop for detailing and mechanic services. We are fully mobile detailers and we offer road side assistance in the Hillsville, Galax and Fancy Gap area we are family own and operated since 2022.

Traveling from Florida to Ohio. The car overheated. Pioneer towing recommended Outsiders auto…read morerepair. They towed the car to Outsiders. It was past time for them to close, but they assessed the damage. A new water pump was needed. Parts were delivered in less than an hour, and they worked until after 8 pm to do the repair. Great customer service, friendly staff, and efficient. Thank you for getting us back on the road to OHIO.

Andy and Nicky made the best of a horrible experience for me. Traveling from TN to Virginia, my…read morecar broke down and subsequently died. Andy was very quick, kind, and professional in coming to my aid. Once my car received its terminal diagnosis, he facilitated the purchase of a vehicle to get me home safely and affordably. I was so grateful for his knowledge and assistance. Thanks, Andy!!!

Cassell Brothers always provides great service and reasonable prices! It's the only place I trust.read more

Derek went above and beyond to help us when we needed our vehicle towed. He was very thorough and…read moremade sure our vehicle was safely towed to a location several hours away for repair. Well worth the price they gave us and we highly recommend them for your towing needs.

I've used whites for everything from oil changes, to collision repair to rust repair on an older…read moretruck. They make it look like there was never an issue. They have taken care of adding lights and a brush hard as well as repairing a heater fan that others couldn't fix. Their price is always surprisingly lower than expected.

These guys are honest. They have good prices. And they go out of the way to keep you happy. I…read morehighly recommend these guys. And I don't do that often . They have a customer for life now

I can't express enough how grateful I am for Phil's help during a stressful situation. I drove from…read moreVirginia to North Carolina, and when I arrived, I immediately noticed a strange noise coming from my car. I was feeling overwhelmed After receiving an estimate from another shop that didn't properly check my car, my car was was now facing the possibility of a $1,600 repair without even knowing what was really wrong. I turned to Yelp for help. Within 15 minutes of submitting a request, Phil called me. He carefully listened to my concerns, reviewed the videos I sent, and offered honest advice. He explained the worst-case scenarios but also talked about potential minor issues that could be causing the noise. Phil's honesty and transparency immediately put me at ease. He told me to bring the car in first thing the next morning. When I arrived, Phil made me feel right at home. He took a thorough look at my car ("Betty," as I call her), and without hesitation, called his buddy to deliver the timing chain guide. While working on my car, Phil explained what went wrong and showed me the worn-out parts. He even took us on a test drive to make sure the engine was okay and topped off my oil. We were at Phil's shop from 8:30 AM to about 12:30 PM, and during that time, Phil made sure we felt comfortable. He shared the beauty of his property with us, from his cows to the peaceful creek in his backyard, and entertained us with great stories. His kindness and hospitality made all the difference. I'm beyond thankful for Phil's honesty, care, and transparency throughout the entire process. He didn't just treat me like another customer; he took the time to listen, explain, and fix my car in the most honest and cost-effective way possible. If you ever find yourself in need of a mechanic who truly cares about you and your car, Phil is your guy. Phil, if you read this, please know we will never forget how you helped us, and we'll be sure to drop by some goodies as a token of our appreciation. Thank you ($400) Phils Charge

Tune up 800+. They left a screwdriver in the engine fan which broke it and car overheated. I found…read moreanother screwdriver sitting on the engine. I called them and they said it was unbelievable. Very rude and I don't recommend them at all.

Honest and certified mechanics, after a costly mistake at Mr T shop , Speedway help us fix are car…read morecorrectly. Thanks Trina !