The service department is lousy. I purchased my Volvo here…read morein Temple but have had horrible dealings with the service department on multiple occasions. It is so bad that I now drive to Austin for my Volvo service needs which is really inconvenient. They really should train the ladies who answer the phones. They have an I don't care attitude and your needs are really of no concern to them. And good luck ever getting a phone call back when you leave a message. It's a shame because I live my Volvo and would probably want to but another one when it's time to trade this one in - but the service department is so bad that I probably will not purchase a Volvo again just because driving to Austin for service is not very convenient. Maybe they should go to Austin Volvo to see how a service department should run.

Took my car to Garlyn Shelton Volkswagen/ Volvo of Temple for a 50,000-mile service. The car drove…read moreperfectly fine when I dropped it off for service. Part of the service was a tire rebalance, rotation and a 4-wheel alignment. Upon leaving the service department's parking lot my car was pulling severely hard to the left and was immediately undriveable!! By the time I had turned around and returned to Garlyn Shelton Volkswagen/ Volvo of Temple they had already closed as I had picked up the car at the end of the day. I had to drive the car with 4-way flashers on to another shop for repair. The other shop identified and repaired the issue. Garlyn Shelton Volkswagen/ Volvo of Temple simply never test drove the car after performing service and ultimately gave me a car that was unsafe to even drive out of their parking lot. I will never return.

Great selection, great service. Casey has been extremely helpful in searching for my next vehicle…read more Calls me whenever something new comes in that I might be interested in.

I am filing this review because I believe Mac Haik has failed to stand behind the vehicle they sold…read moreme and has provided little assistance in resolving ongoing mechanical issues despite my purchase of an extended warranty. I purchased a 2013 Toyota Camry on November 28, 2025. Since then, I have experienced multiple repairs, unexpected expenses, and extended periods without my vehicle. On February 23, 2026, the battery and ABS warning lights came on, the steering became difficult to operate, and the vehicle had to be towed to the dealership. Mac Haik diagnosed a failed alternator and belt. Even with an extended warranty, I paid $318.33 out of pocket. On May 12, 2026, I returned because the A/C was not blowing cold air while idling. The dealership found the system low on refrigerant, replaced a leaking Schrader valve, recharged the system, and later determined the flow sensor in the A/C compressor was not actuating properly. I paid another $343.68 for this repair. Unfortunately, the A/C issue was not resolved. I have since been told that additional repairs are needed, but those repairs are not covered under my extended warranty. I now am expected to pay more than $200 out of pocket. My vehicle has also been at the dealership since June 3, 2026, for over a month. During that time, I contacted both the service and sales departments for assistance with a loaner vehicle, but neither was even pretended to help with that request. I expected more support resolving these concerns. I have lost confidence in both the dealership and the value of the warranty I purchased.

The salesman that helped me had no knowledge of the vehicle and was very rude accusating me of…read morerushing him. I very very interested in the cx-5 but walked off of the lot because of how rude the salesman was. He told me I could have looked up the information online. I will not be buying a Mazda any longer especially from this dealership.

This dealership uses bait and switch.. salesman Evan Scott had a active Facebook posting for a…read moreNissan frontier for $34992.. When I inquired from the ad they sent back $38640 Clearly bait and with tactics at this dealer are approved of by management. Stay away at all costs.. He got hateful when I called him out on it.. clearly this dealer and sales manager doesn't supervise and monitor salespeople posting ads on their behalf.. sales manager refused to rectify this matter

I am a female Senior Citizen , in Mid. April , I purchased a certified 2020 ct5 ,4 door SDN…read moreluxury Cadillac from Garlyn Shelton Nissan in Temple Tx. The carfax said it had no structural damage and no accidents. Just a few weeks after I purchased it they had me come in to put the liscense plate bracket and plate on the front of the car. That following Sunday I noticed the driver side on the front seam of the bumper had popped out . I took it back to them and asked about it, they made an appointment for a couple days later to check it out I brought it in and the service man said my warrenty I had purchased would not cover that because someone had hit the car. I seen no evidence of that but as a woman I take the word of the professionals so when he told me to call my insurance I did. My insurance is a very good company when I called they let me choose a body shop in their business loop and I took my car to them to look at. To shorten this a bit they came out and talked to me and told me that car had been in an accident before I bought it and had had an after market bumper on it, which was the problem, He said these issues are sometimes common because it is not the Cadillac bumper part and basically is kinda like a generic part and sometimes has issues. He suggested I call the Dealership that sold me the car, which I did, The man at the dealership basically told me that he had no way of knowing the car was in accident because people lie on those reports and even suggested I try to get my insurance to pay for it , to which I replied that it was not their responsibility since I paid for a Certified vehicle I did expect Quality. He then basically told me I was just stuck with the expensive repair that would have to be done to actually fix the car and they could not help it. I am truly disappointed with this Dealership and feel they did not value me as a customer and it seems useless to pay more for a certified vehicle if the certification is a useless piece of paper. I certainly would not recommend this Dealership to anyone

Brought in our new RAV4 Hybrid for its initial service, using Don Ringler instead of the Cedar Park…read moredealership where we bought the car. Don Ringler service has always taken care of us, and Cedar Park is a bit of a drive for car care. Set up the appointment online, checked in with no delays at the set time, and received a call very quickly, that the service was done. As always, McKenzie and all the others were friendly, courteous, and efficient. Communications are excellent as always, with phone calls and text messages keeping you informed.

Went into this dealership looking for a specific vehicle we had already seen a few days earlier…read more Unfortunately it sold before we came back, which was completely understandable and not an issue. What became the issue was everything that happened afterward. The dealership assured us it would be "super easy" to locate the exact vehicle we wanted and had us move forward with a credit application based on numbers they quoted us at around a $900/month payment. We trusted what we were being told and allowed them to run our credit. For the next two weeks, we were repeatedly told they were searching for the vehicle and gave the impression everything was progressing normally. Then suddenly we were told the vehicle would actually need to be custom ordered from Toyota because it supposedly wasn't easy to get after all. On top of that, the original payment numbers they wrote up were somehow "completely wrong," and the actual payment would now be around $1,400/month -- a massive difference that should never happen if the numbers were calculated honestly and professionally from the start. So after weeks of wasted time, multiple misleading statements, and an unnecessary hit to our credit, we ended up with no vehicle and zero accountability from the dealership. Extremely disappointing experience. DO NOT RECOMMEND.

do not buy a car or truck from this place. we bought both a car and truck at the same time within a…read moremonth the car needed a new transmission there was no evidence of an issue during the test drive. the truck needed an entire engine repair which by the way was not covered under the warranty we pay for with the loop holes they have only certain peicies are covered repais over $1,100 please save ur time and money and do not buy from this location!! only picked 1 star bc you have to!!!

The experience was sub par. They did get my parents into a car but a big red flag that I saw was…read morethis: I was checking the oil in all the vehicles my parents wanted to test drive and I smelled the oil in a WHITE 2018 HONDA CRV and smelled a strong odor of gasoline. When I told the salesman about it his reply was "well I'm not a mechanic" and he just put it back on the lot. Didn't do anything to get it pulled from inventory or repaired. That is a bad sign of oil dilution and it's essentially a grenade. I hope no one buys the WHITE2018 HONDA CRV at the temple drive time. The other issue I had was the salesman input my mother SSN incorrectly. I mean she gave him the number twice and the fact he input it wrong caused a huge delay that made the whole process take about 5-6 hours when it could of been done in two and a half. The interest rates are very high expect to put a down payment even if they tell you you won't need one. But my main point I want to make is DO NOT BUY THE WHITE 2018 HONDA CRV. It's going to be a money pit and probably leave you in a worse place than where you started. I just want to save someone time, money, and headaches. If my parents weren't in such a bind to get a vehicle I would've walked out after I saw how they neglected to do anything about the ticking time bomb on their lot. I pray they don't dupe someone into buying that one.

We bought our Subaru from here and we love everything about it!! Will definitely go back to see…read morewhat he has if we another car!!

From the owner: Located in Temple, TX is the best used car dealer with the best vehicles at the best prices…read more Here at Big Mouth Motors you'll find that our wide selection of vehicles has the variety that other used truck dealers do not. Our inventory goes through a rigorous vehicle inspection. On top of that, we offer a printed CarFax for each vehicle on our lot, which allows viewing the maintenance and overall history. We value our customers and our goal is to provide- Honesty, Fairness and Transparency with every vehicle we sell. When you are in need of a quality used vehicle, give "Big Mouth Motors" a chance to earn your business!

I hate car dealerships. I really hate car dealerships. Nearly everyone I go to I'm leached into,…read morepressured into a car I can't afford, and talked to like I'm 12. Until now! Don Ringler has some of the best staff I've seen at a dealership. The salesman didn't act like me buying the car or not depended on if he got to pay rent for another month. I didn't feel pressured at all. Also James in finance is awesome. He didn't pressure for the warranty and was respectful too. I love my used Mazda CX-5 and got it for a great price.

"We changed your oil, rotated your tires, and topped off ALL your fluids"…read more They didn't top off my fluids, so I had to go to Walmart to buy and replace the wiper fluid myself. For a $95 service, that's disappointing. I wonder what else they lied about.