The Pates have been so much more to us than just pest control. They run an honest business, charge…read morea reasonable rate, communicate efficiently, and do an incredibly thorough job in a dependable manner. When we bought our house there were mice in the house, a squirrel nest in a closet, and ants in the attic space. They got rid of our unwanted "guests", professionally filled in the entry points, and have kept our home pest free over the past 3 years. I highly recommend PATES PEST CONTROL!

They are very experienced, knowledgable, trustworthy and realiable in treating any and all pests.read more

We called Terminix in Franklin NC to help us with a large hornets nest and a wasp nest. Brian…read moreanswered promptly and professionally and told us he would be dispatching our call to Isaac who handles our area which is 45 minutes away. Isaac called back quickly and said he'd be out today at 4:30PM. He was prompt, explained what he would be doing, and took care of it. He even went around our house knocking down exterior spider webs even though we didn't commit to a pest control contract. And, he came by the next morning and removed the dead nest. We definitely recommend these guys!

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

They were helpful, knowledgeable, and quick! They listened to our concerns and gave us a quote,…read morethen they came out when it was most convenient for us. They sprayed our apartment for fleas, and it worked like a charm! Their 30-day guarantee is great for peace of mind, because we know if we see any fleas at all within that time that they'll come back free of charge. Great price and great service. I would definitely recommend them for your pest control needs!

We started using Valor pest control a few months ago due to having an issue with ants at our new…read morehouse, Matthew L has been great with trying to help us get them cleared out. He always explains things very thoroughly and goes over ever step he will be making, he's super polite and informative. Valor pest control is the place to call if you want to get a pest control taken care of! Great pricing for their services! ​

Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

I was so impressed with Truly Nolen from the first phone call to the visits of the exterminator…read moreKurt. He was so knowledgeable and explained everything as he went. Then when it didn't work the first time (they knew it might not). They were back to redo it at no cost with additional products. I've signed a quarterly contract with them.

I have a house in Kennesaw that I don't live in but needed termite control service so I asked the…read morerealtor if she could refer me to a company. The one she gave me never responded to my inquiry. That turned out to be a good thing because then I discovered Ryan and Truly Nolen thru Yelp. We are now on the termite control plan with Truly Nolen which provides me with peace of mind for this house on a heavily wooded lot that I very rarely visit. Anyhow, I spoke with the realtor again today and let her know that her referral never responded to me which disappointed her of course. I shared my great experience with this Ryan amd company so she asked for the contact information which I was happy to provide.

Top pest control company in the area. I've been using them for years to keep the Japanese lady bugs…read moreaway.

This is a great company. Jay and his son are the most knowledgeable and experienced in Hayesville…read more One of their unique and propriety pest control treatments is for destructive Carpenter Bee. Truly eliminates the problem. I've also had a good experience with their methodology in creating a subterranean termite barrier for my home. I highly recommend this company.

Steve was courteous and very helpful on Noble's quarterly treatment. He asked questions about any…read moreproblems. He answered my concerns and this is why I gave him five stars. John G.

Wonderful service, as always. Thank you for addressing the ant areas that I requested.read more