I had an emergency and he responded within 15 minutes. He came quickly and was able to handle the…read moreissue. He is very courteous and knowledgeable. He was also able to fix a few other issues we had as well. I would highly recommend him for any maintenance issues.

From the owner: Guthrie & Daughters: Your Local Experts for Reliable Appliance Install, Repair & Service. read more

Our 2 year old Whirlpool washer was displaying codes and not working. He tried the simplest…read moresolution first, mentioning it could be something more severe, but a simple broken wire was fixed. After a couple days, the same thing happened and he came as soon as he could. A different wire had broken due to poor design so he then soldered both wires. He was competent, thorough and just as importantly, showed up when he said he would! We highly recommend!

Have a Samsung oven that wouldn't light. Chris Hagedorn came out, discovered I needed a new…read moreigniter, ordered the part. Came back the following week with the part, installed and it works like new. Chris was committed, fair fee. Highly recommend him.

I've been using Blossman for my mountain house for years. They come and automatically fill the gas…read moretank when it gets low. Their techs are always helpful. This flat lander often has dumb questions or issues like not being able to start my pilot light and they come in and take care of things for me. When I call them with a question or billing issue, they are super helpful. Highly recommend!

Blossman has been very good in keeping my 250 gal tank at home filled for 16 years up until the…read morelast few months. I'm wondering if they are about to go bankrupt because they don't answer the phone until you wait on hold for almost an hour! And they have not been out as they used to be regularly to keep my tank filled. I've requested a fillup twice now but still no delivery. It may be time to switch to another propane provider that actually provides service!

Very unprofessional. Do not recommend this business and will never buy another appliance from them…read more Prices are much higher than the appliances are worth.

This company is friendly until you call them back just a few days later to tell them what you just…read morepaid $1300.00 doesn't work. I called many times, never got a call back and never could talk to Jeremy who sold me the fridge. DO NOT SPEND YOUR HARD EARNED DOLLARS with these people. Connie Moore

We purchased a nice Whirlpool refrigerator from R&G a few years ago and it has been running like a…read morechamp. Today the freezer stopped cooling (which affects the fridge, as well). I called R&G at about 2pm on a Wednesday afternoon and Ron was in my Kitchen repairing the unit within 1 hour and he was out the door about an hour later. My wife and I purchased this appliance locally because we prefer to patronize small local businesses and keep our $$ in our community. This actually really paid off for us. I can't imagine a big box store repairing any of our appliances on a moments notice (again, within two hours!). Five stars.

Phoned R & G at 8:10 am today and they were at my door by 11:30 am. Prior to arrival Ron called to…read morebe sure it was ok to come earlier then he originally had indicated he would arrive. My freezer drain was plugged up and there was a sheet of ice on the bottom of the freezer. Ron and Byron had it repaired and cleaned up in short order. While Byron was working on the freezer I asked Ron if he cold fix a problem I had with my oven. He took care of it tat no additional cost to me. The entire bill was $64.05 which I feel was more then reasonable. I will absolutely call R & G Appliance Repair should I have any problems in the future.

Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.

The worse customer service EVER!!! We paid for a stove that needed to be ordered. We paid in full…read morein advance for the stove. Called to check on the order. Was told the stove we ordered (and paid for in full) had been SOLD, and we would have to pay an additional $200 to order an additional stove. This was ONLY the beginning of a terrible experience. The oven door shattered after only 6 months and had to be replaced. Then, a few weeks later, a terrible clanking sound and a burning smell would start when the oven was turned on. It was LOUD! We called Blueridge and they told us we would have to contact the manufacturer. They didn't offer to have someone come and look at the stove, nor did they offer ANY advice. We finally found Appliance Grandmasters, who came out and fixed the stove. Turns out, the problem was that the fan had been damaged during transit! The repairman was able to fix it in 15 minutes! Hats off to Appliance Grandmasters. HIGHLY recommend them! As for Blueridge, absolutely the WORST CUSTOMER SERVICE EVER!!! And, our salesperson, Lewis, is absolutely worthless.