Tyler was wonderful. He was so helpful and he worked fast. I really feel he went beyond just…read morefixing my dyer, because he was so honest about my machine and gave me advice about my dishwasher as well. I will call and recommend them again.

We have used this service (Dave) a couple of times. Dave is highly knowledgeable and skilled. I…read moreparticularly appreciate that he is very honest and forthcoming about pricing. We had problems with our washer and dryer and though he probably could have made more money had he not said anything, he informed us of several options and let us know that in the long run we might be better off fixing one and replacing the other. He came out today to take care of a (for him) fairly minor plumbing issue. He fixed it quickly and checked several times to be sure the leak was gone. He also took a few minutes to advise me on a plumbing repair I am planning to tackle. Dave is professional, friendly and polite. I highly recommend him for any home and appliance repairs.

So I really needed a TV for my grandparents my grandpa was a veteran so we ended up finding a good…read moreTV to put upstairs cuz he can't go up and down the stairs but what this review really is about today is about the worker Shane he was really nice really professional he was understanding and had really good communication and I really want to shout him out cuz he was amazing and he did a really good job helping us find what we needed and while there were some rude customers he still maintained to be really professional during our visit and I really appreciate that cuz most of the time that doesn't usually happen so thank you so much for everything you guys did and especially Shane

Let me start by saying the staff here is great. Very nice, very helpful. BUT...they have some of…read morethe most overpriced items I have ever seen in a Goodwill. They price things as if they were an antique store and not a thrift shop that gets their inventory for free. They already ask you to "round up" your "donation" when you check out...and have zero problem charging almost retail on any item that might be collectible. The point of a Goodwill is to find a deal. You won't find one in Sylva. You are better off on eBay. Truth.

"Shoppe"....yes, you read it right! And although most items in a Goodwill have been pre-owned, that…read moredoesn't mean they are from the Middle Ages. Quite the contrary, actually. You never know what treasures lie inside a Goodwill, so get diggin'. This location is very new. It opened in December of 2015. It is clean and well organized. I did not have to stand on tiptoe to get to scarves. Shoes were not a jumbled mess. Everything was tangible. I scored new dishes from Target, a Gap sweat jacket for my kid, and an H&M scarf for my other kid, but I am hoping that she does not wear it for six months so I can rightfully claim it. We also got a cocktail glass and a framed pic of a unicorn. That picture now graces my living room. The employees here are so nice! An employee told me that the local college students donate wonderful items. I saw a great selection of books, come to think of it. I like the fact that this location is a true "shoppe"- small, not crammed, and not overwhelmed with too many items. You can pop in and pop out, even just for kicks. And even though a fellow patron decided to block me from potential finds with her strategically placed cart, fellow competitive moms do not abound here. Relax, reuse. If you got that certain je ne sais quoi but want more, then this is the place for you. (Monday through Saturday: Nine to eight. Sunday: One to six.)

Great thrift store always find something. Staff is friendly. They do close a bit earlier but open…read moreSaturday for folks who can't make it during the week. The lighting needs work!

Great little thrift shop- Prices are fair, staff is kind and parking is easy. At the entrance there…read moreis a small section that all items are free- there are the items that did not sell for a long time and it's a great way to get rid of items verses otherwise discarding. Hope to visit again one day on a bag sale. No complaints at all.

The young man working in appliances (I'm sorry I've forgotten his name--but he was working the…read moreafternoon of 9/21/26) was super helpful, very mature and personable! You are fortunate to have him as a Lowe's employee!!

Bought a fridge they come to deliver it on schedule (too good to be true) fridge is dented and out…read moreof the box. They take our old one out cut the cord then tell us the new one doesn't work and it will be 2 days until they can deliver a new one. Zero customer service can not speak to a human they are too busy forcing people to the self check out. Human contact and customer service still matter.

This company is friendly until you call them back just a few days later to tell them what you just…read morepaid $1300.00 doesn't work. I called many times, never got a call back and never could talk to Jeremy who sold me the fridge. DO NOT SPEND YOUR HARD EARNED DOLLARS with these people. Connie Moore

Very unprofessional. Do not recommend this business and will never buy another appliance from them…read more Prices are much higher than the appliances are worth.

We purchased a nice Whirlpool refrigerator from R&G a few years ago and it has been running like a…read morechamp. Today the freezer stopped cooling (which affects the fridge, as well). I called R&G at about 2pm on a Wednesday afternoon and Ron was in my Kitchen repairing the unit within 1 hour and he was out the door about an hour later. My wife and I purchased this appliance locally because we prefer to patronize small local businesses and keep our $$ in our community. This actually really paid off for us. I can't imagine a big box store repairing any of our appliances on a moments notice (again, within two hours!). Five stars.

Phoned R & G at 8:10 am today and they were at my door by 11:30 am. Prior to arrival Ron called to…read morebe sure it was ok to come earlier then he originally had indicated he would arrive. My freezer drain was plugged up and there was a sheet of ice on the bottom of the freezer. Ron and Byron had it repaired and cleaned up in short order. While Byron was working on the freezer I asked Ron if he cold fix a problem I had with my oven. He took care of it tat no additional cost to me. The entire bill was $64.05 which I feel was more then reasonable. I will absolutely call R & G Appliance Repair should I have any problems in the future.

Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.