I have had 3 EGD's with Dr Tibrewala and I have always had good experiences. My husband has also…read morehad 3 EGD's with him. We always recommend Dr Tibrewala to family and friends who are having any issues.

This place is a cookie cutter assembly line, designed to line up patients and get em out the door…read moreas quickly as possible without due diligence as to any possible damage caused by the procedure, and they cover their backsides by having you sign off on the possibility that you can end up in the ER due to their negligence! Do yourself a favor and get this done at a hospital!! This place will kill you!!

Shakeel performed a botched ERCP procedure (three bowel perforations), and attempted to conceal the…read morefact that he did so by failing to inform my family and the staff at Missouri Baptist (where I was flown by a medical helicopter) that he'd made a serious error. His actions resulted in a three to four month coma with little-to-no chance of survival. I am only here today by the GRACE of GOD and my praying family. Shakeel acted as though my condition was of no importance or serious. The near fatal tragedy, to date, has lasting, ongoing effects. I ask myself, "Did he perform my surgery with his eyes closed?" I've been and currently am going through a lot. I wouldn't refer a corpse to him let alone a living, human being. Thank you. Have a blessed day. GOD loves you. (even you, Shakeel.) Do better, and try to humble yourself. You were quite berating and short with the nurses and other staff. The manner in which you spoke to them was demeaning, rude and unnecessary. Seek help.

First off let me explain that I teetered with ranking this at 2-stars. I'm giving 2 stars because I…read moresurvived, It could have been a worse situation and the staff wasn't as bad as some may have encountered on their own personal experiences. Thank God the was no requirement for wearing masks any longer though. I had a colonoscopy and endoscopy last Thursday. To begin with and from a "customer service" standpoint I cannot figure out why he requires physically bringing all medications to EACH appointment that you have with him, regardless of the medications already being documented in your records and no changes whatsoever. But they WILL send you home if you happen to forget bringing the actual prescription bottles with you for each appointment. Also, he has no online check-in for any appointments. Very archaic for these days. I found the staff as being professional but seemingly overworked and testy because of that. My appointment for the procedure was for early afternoon for some reason (especially challenging to me because of the required 24+ hour fasting beforehand) and with everyone I encountered it seemed that they might have been cranking out procedures as if they were on an assembly line, herding cattle. The day of the procedures I realized that this was a Soviet-style medical set-up for a colonoscopy and endoscopy. The procedures were done inside his office building (!), not inside a hospital like I've had done 2 previous occasions back home in Texas. The prep room was inside an expanded office space, sectioned off with hospital-style draping separating 4, maybe 5 of us. The woman on the other side of the drapery from me was "hacking up a lung" with all of her coughing (thank God draperies were there) but it seriously raised questions about the sanitation conditions of the area because we were all within such close proximity of each other. When I was wheeled in for the actual procedure I was carted into another converted "office" area!! I was honestly looking around checking sanitary conditions for things like cobwebs (I never saw any). I noticed stereo equipment, pictures, books etc. I was thinking I was in a dream to tell the truth. Afterward, I was told by Dr. Pai that I don't need another colonoscopy for 5 years. Keep in mind though that I he did mention that I had a biopsy from the endoscopy that performed at the same time. He simply mentioned that the biopsy was taken and would need to get results from the tests and follow up with me by phone. I had no problem with that at that time. I find that it's important to understand that there was ZERO mention by Dr. Pai as to the frequency of needed follow-up endoscopies - I learned THAT from my PCP with whom I happened to have a routine appointment with the very day (I showed her printed results of the previous day)!! She was seemingly surprised at the procedures that I described. I noticed that she made a personal note regarding this, likely for future referrals that she might need. I can assure you that I will be seeking other doctors for any follow up procedures going forward rather than Dr. Pai.

Dr. Pai's office and team are the best! They are efficient, they listen, and are very caring. The…read moreschedulers, the office staff, and the advanced practice providers all make sure you have clear instructions. We were in and out with no waiting and every question answered. Highly recommend.

Very knowledgeable in many areas but is rude and short with you..filled in my answers on his…read morecomputer as i was going to slow i guess..well half of the answers were incorrect..if he woild have asked the questions the answers would have been correct..horrible bedside manner..picks and chooses whom to be kind to..i wouldnt give this dr one.more penny of my hard earned money no matter how smart he thinks he is..compassion also goes along way and he has none

Hard to get into, but then he did take his time. He was thorough with his questions etc and managed…read moreto figure out what my problem was in pretty short order. (SIBO) Following drs orders I am doing MUCH better!

They have some of the rudest nurses I have ever seen. I don't know if they hate their life or…read morewhat, but there is no need with the attitude and the yelling.

SIG is a model of patient surgical care. The nurses and staff are kind, considerate and very…read moreprofessional. They get the administrative stuff done and make sure you understand what is going on and what will happen next. They are conveniently located in Creve Coeur and have ample off street parking . Though the care is fantastic there are some communication issues. My primary care physician has troubles getting calls returned and it may take days for them to get back to me. Messages when passed between staff members are not always passed clearly and the results are more delays. Don't get me wrong, I'd rather have it this way than poor patient care but the communication is not what it used to be like.

Refused to see me since I had been to another gastroenterologist in the last year. Never in my…read morelife have I been subject to the scrutiny i had to go thru just to get an appointment with one of there doctors. Isn't there a Hippocratic Oath that doctors take to "Do no Harm"? Seems to me that a doctor's refusal to treat someone would jeopardize someone's health. Very sad...

The staff is extraordinary in the help and kindness they offered me. Dr. Haas took his time, asked…read morequestions and listened to me. I would highly recommend them to anyone.

While I was very impressed with the Doctor himself, I have to advise you to rethink going to him as…read morethe office staff leave much to be desired. You can call in to verify if they accept your insurance before being seen, but after everything is said and done the staff will tell you that "they have no way to bill your insurance and you must pay out of pocket." If I would have known that at the beginning, when I first asked - It would have saved a bunch of trouble. Who know the rights and responsibilities of the patient having two insurances was to pay 100% of the bill!