I hear Doctor Charles Eric Gage has retired? This may not be relevant now. But in 2014, I had a…read moreswallowing disorder called dysphagia. Gage offered no new solutions. I mentioned seeing Doctor Peter Belafasky at UC Davis, and Gage just shrugged. After we consulted with UC Davis, Doctor Peter Belafasky, over 2 years, Belafasky tried several approaches that eventually helped me get back to eating normally with swallowing therapy at Mercy Hospital, Sarah Winston eating therapist as well. When someone doesn't or can't help? Don't assume they are the end of the game, keeping searching for answers. I had to do a mixed approach with several doctors and therapists to solve my problem. As Jesus said, "Physician heal yourself." Sometimes a patient has to heal himself. My wife would not let me give up and did the heavy lifting.

Misdiagnosed me and blew me off. His colleague saw me, made a correct diagnosis, performed surgery…read moreand I healed. Would not recommend Dr. Gage.

In general, Dr. McKennan and the medical staff are really good; he is attentive and reassuring…read more Once I had a flare on holiday in a different state. I called the emergency number to the practice and I was able to get a prescription sent near my location. It was pretty impressive. The on-call doctor went above and beyond. The office staff is meh. They don't answer phones, take forever to check you in, etc. The doctors, however, are worth the inconvenience.

I had an appointment with this doctor and first a hearing test. I was there after others that…read morearrived after me were received. I could see the window where my file just get getting put back and back. Finally, after an hour and a half or more, I was brought in and put on the table lengthwise and he was extremely rude. I would never go back to him.

RETIRED Sounds like…read moreshe was great, but I just now called Sutter and it turns out she retired in January... :-(

Called to get an appointment. Receptionist was very short. After holding I was told to go to a…read moredifferent ENT, and needed a referral, even though I have a PPO insurance plan. Not impressed.

Always professional, caring personnel in this hearing department. Easy to navigate the one story…read morebuilding and accessible parking. Brenda Bardasian, my audiologist is so caring, professional, thorough and takes such good care of me!

This Kaiser Hearing Center is really a gem in the Kaiser community of Roseville. Excellent service,…read moregreat staff, and the professionals that assist with the purchase of a hearing aid and the subsequent fitting are really good at what they do and truly care about the patient. I've had nothing but fantastic service during my visits and have had excellent results with the options and choices provided to me by the audiology specialist. Great value in that Kaiser offers very competitive pricing on a variety of aids for every level of hearing loss. A+ in every way.

Once they have received the big sum for the hearing aid, they lose interest…read more My mom's appointment was on August 29, 2023, when she received the hearing aid from Keith Rios. After the appointment, I called the California Hearing Aid Center to arrange a follow-up appointment. However, I was informed that they only had schedules available for the following two weeks, and I was advised to call back later in the month. I called back three more times to no avail. I was on a trip to Europe and even called from there to ensure that she would be seen as soon as possible. Unfortunately, no one returned my calls. In the meantime, my mom's hearing aid was malfunctioning, and she urgently needed to be seen by Keith. During the week of September 25th, I made numerous calls until I finally reached someone at the center. They scheduled an appointment for October 24th and mentioned that if I didn't hear back, I should consider the appointment confirmed. Today, on October 5th, I called three times and left messages, but no one returned my calls. Finally, at 3:52 pm, I was able to speak with Karen, who informed me that she couldn't locate my appointment because Keith would be out of the office on October 24. I want to know why this call center is not functioning and why there is no respect for patients concerns nor caregiver time. I am very dissatisfied and frustrated with the call center performance and don't recommend this Hearing Aid Center!

This is a FIVE STAR review that California Hearing Aid Center (CHAC) has earned on a bunch of…read morelevels... Any one of them would have been worth a good review, but taken all together -- simply outstanding... Actually, this would have been a TEN STAR review, but Yelp doesn't go that far... =8-) Will go through the reasons one by one... My wife is extremely hard of hearing... We are retired and the whole idea of the several thousand dollars for hearing aids seemed beyond our means... The insurance company that handles our Medicare Supplemental Coverage added a perk this year: $1,000 toward each hearing aid... Suddenly hearing aids seemed within our reach... CHAC was one of several providers in their network... We contacted a few of those providers but were unimpressed until we reached CHAC... The person on the phone, Brooke, clearly came across as interested in our situation... However busy at the time, she made us feel like we were her only interest... We talked a bit about options and how this would all unfold... Brooke really gave us confidence to go forward with them... Their office is located nearly fifty miles from home... We live in the Sierra Foothills of Amador County, California... Hundred mile round trips did not sound appealing... Brooke cinched the start of the dance by telling us that their hearing specialist comes to our rural community regularly... The round trip was reduced to 1.8 miles... We'll take it... Our first encounter with the specialist, Keith Rios -- who we now know is the owner -- was thorough, professional and instilled tremendous confidence to us... Then he absolutely sealed the deal: He noticed something in the tests he gave my wife that might suggest an underlying medical condition requiring more than just hearing aids... He asked us to get a referral from our family physician to an Ear Nose Throat medical professional to check that out before going forward... He could have closed the deal right then and there for what surely would have been a quite handsome profit, but he was willing to forego that to make sure that hearing aids would be the appropriate solution... That professional integrity alone, was worth the FIVE STARS... The process took a couple months to unfold: getting the GP referral, booking the ENT appointment, going to the ENT professional, getting her diagnosis (false positive on the first tests; hearing aids would be sufficient), forwarding her notes and Rx to CHAC, getting the devices ordered and delivered to CHAC... Today my wife received her hearing aids during one of Keith's visits to our little community... He walked her through the whole process, made sure they worked as planned... All the while he was both the consummate professional and fully compassionate and caring to be sure that my wife was comfortable with her "new" experience... Unexpected side benefit: the particular hearing aids Keith recommended and we ordered include a three year supply of batteries... Considering the frequently short life spans for hearing aid batteries, that works out to something between $450 and $600 of an unanticipated benefit... There's still more... This turns out NOT to be a "fire and forget" situation... We will go back (1.8 mile round trip, remember =8-) once a month for several months for Keith to check that she is becoming comfortable with the hearing aids and to respond to any questions that arise from their use... So, as I write this review, my wife is out in our little garden listening to the birds singing for the first time in years... THANK YOU, Keith, Brooke and the entire California Hearing Aid Center team...

First, the front desk office personnel were extremely helpful and friendly. I was taken into the…read moreoffice right at my scheduled appointment time. The hearing test that I was given was the most thorough that I have ever received from the previous 2 offices that I have visited. The M.A. who preceded the Dr. for vitals, health history, etc. was very attentive and kind. The Dr. took his time to evaluate my condition and I wasn't rushed. He genuinely cared about my health and symptoms. I would absolutely recommend Dr. Tim Fife to anyone experiencing issues with ENT. He holds a very compassionate interest and exemplifies the highest of standard in caring for his patients.

This office is a masterclass in poor communication and impossible expectations for patients…read more I am an established ENT patient who called needing to be seen urgently. I was told I couldn't be scheduled because there was "no referral on file" and that my previous referral had expired -- only to then be told that my prior referral was never sent at all, resulting in the doctor not being paid and supposedly "eating the cost." As a patient, I had no way of knowing this, was never informed at the time, and should never have been made aware of internal billing failures or financial consequences in the first place. That information was inappropriate to share and felt like an attempt to shift responsibility -- or guilt -- onto the patient. At my last visit, I wasn't actively having symptoms at that exact moment (because ENT issues are not something you can schedule on demand). The doctor seemed annoyed that I was even there, yet explicitly told me to call back when symptoms occurred, advocate to be seen urgently, and inform staff that he keeps openings -- even over lunch -- for this exact situation. When I followed those instructions, I was shut down by staff, told I needed a brand-new referral, informed the doctor would be out for two weeks, and offered a medication refill -- for medication I've never been prescribed because I can't get seen when the issue is actually happening. So to summarize: * I can't be seen without a referral * The referral process apparently isn't handled correctly * I'm told to come in only when symptomatic * Then told I can't come in when symptomatic * And somehow this is all the patient's problem The entire experience feels disorganized, dismissive, and borderline gaslighting. Patients should not be expected to navigate internal billing failures, referral errors, or be made aware of who did or didn't get paid just to receive basic care. I will not be returning.

I have seen Dr Phisterer several times for a few problems. He is very knowledgeable. It is not like…read moregetting an act from Congress to get an appointment with him and I appreciate that also.

Dr. Pfisterer did my surgery today. He explained everything he was doing. I had a mass removed…read morefrom my face which looked to be benign. Dr. Pfisterer explained he was sending it to pathology. Dr. Pfisterer had to do a significant visible cut on my face with stitches. Right now it is still healing but he put the cut in the crease of the cheek so, when it heals it will not be to visible. Dr. Pfisterer had great bed side manner at the surgery center during surgery prep. Dr. Pfisterer is a very young Surgeon, when I first saw him he looked to be recently out of school (high school), lol. I would go back to him for other care. I recommend his services.

I have an unusual genetic condition which effects saliva production. Dr. Cohen took immediate…read moreinterest and performed a through examination of my mouth and salivary glands. He prescribed a medication that absolutely provides relief! I was so impressed with his knowledge that I immediately shared the news with my mother and her doctor. Mom is doing better, too.

I can not rate on his surgical procedure. However, he was…read moreextremely rude. When he asked what was going on with my son, I told him then he asked if I thought I was a doctor. I told him he had a deviated septym and his nose was getting more sideways and he always does this sniffing breating thing. This was before even looking at my son. He said I should take my son to get his allergies checked. Which I then told him I had. Then he looked at my son and said oh yes he has a deviated septym and if he was 19 I would do the surgery immediately. Then he asked if I as a parent wanted to put him through 2 surgeries!!!!! One now and one in a couple years. I asked if there was anything we could do in the mean time he said try nasal strips!! He was so rude and not at all what a doctor should be.

If you are looking for an actual MD that specializes in cosmetic look no further! I am crazily…read moreriddled with anxiety (so bad that I had almost left before my appointment) as I have had traumatic scarring on my face and it is beyond an insecurity of mine to say the least. I usually feel judged or weird around people when I'm not wearing make up. Dr.Hearth himself did not make me feel like that at all. He is super knowledgeable! He 100% could have upsold me on an expensive procedure, which I had originally thought was necessary. He let me know that, that actually wouldn't do anything too much to improve what I wanted to improve! I will definitely be back! Do not go to esthetic centers where you will be hustled! I've been through it all trust me when I say this, come here!

I would like to express my disappointment with my experiences. While my initial services were…read moreperformed thoroughly and with appropriate intensity across multiple locations, the last two sessions--covering only a few small areas--were completed very quickly, in approximately two to three minutes. This is a significant decline in the quality and thoroughness of the service compared to previous visits. Additionally, I noticed a reduction in laser intensity and overall effort, which has resulted in little to no noticeable improvement in my condition despite investing hundreds of dollars per session. This lack of effectiveness raises concerns about the value of the service provided. Furthermore, as an attractive straight male, I occasionally felt uncomfortable during the sessions, which affected my overall experience. I hope these issues can be addressed promptly, as I had high expectations based on my initial experiences.