Our appointment at the Center with Roselynn made 2 people very happy!…read moreWe were able to get an appointment within a day after our request. She found the source of why one of my wife's hearing aids didn't work (needed a replacement for a clogged filter), cleaned and tested both aids; she also checked and cleaned my aids and advised that I needed to have filters for them (original provider never advised me of the need.) So we were able to purchase the filters and batteries there also. And their service charge for our visit was most reasonable. Stan & Ceci S. Roseville

I have only glowing feedback on this hearing aid business. Roselynn and her team are incredible…read more They are very responsive, friendly and only have their patients best interest in mind. No pressure sales. I highly recommend them for any hearing solutions.

This is a really well run office. Dr. Castle has moved on but Diane Duffy is a wonderful…read moreaudiologist. She has helped me over come a difficult technical issue with my hearing aids. She is very customer orientated and is very skilled technician, not to mention very companionate. I'm very glad I chose Hearing Life to help me overcome my hearing issues. Life has never sounded better.

it's been a pleasure working with ms Duffy and her reception. testing and reprogramming was…read moreeffective and adjustment was quick and responsive . the end result was great relief. I purchased a one year service plan and I am glad i did. I highly recommend their services for consideration. Peter

I received a most thorough and incredibly informative experience at Miracle-Ear Roseville! In the…read moremail, an invitation for a free hearing test and ear examination was sent and I jumped at the opportunity. I had not received any sort of hearing test since I was a child. When I arrived at Miracle-Ear, I assumed that I would be one of a number of people attending a presentation or some kind of seminar. Instead, my appointment was for a private session! For 90 minutes I was educated about hearing sound and how our inner ears change over a lifetime. The audiology specialist, Nicole Spinelli-Fuson, NB-HIS, which stands for National Board for Certification in Hearing Instrument Sciences, gave me an extensive hearing examination conducted in a soundproof booth and computerized testing apparatus. This test lasted for quite a while and went through a full range of sounds and pitches. Nicole looked inside my ear canals and at my ear drums and reported her observations. She also gave me a PowerPoint-style report of the exam findings. I was so happy that my hearing health in both ears was within the "good" range. However, she did point out some minor apparent damage in my left ear which was also reflected in the hearing exam results for a specific, narrow frequency range. Audiology and audiologists are somewhat analogous to optometry and optometrists. With eye care and glasses, there are O.D.s, optometrists for the exam and eye health, and then opticians are the glasses and contact lenses specialists. With ear care and hearing aids, Miracle-Ear practitioners are like a combined optometrist and optician . . . for the ears. When comes the time for me to get hearing aids, I will most certainly be getting them from Miracle-Ear. Thank you Nicole and Miracle-Ear!

Nicole is so pleasant to have worked with. She offers visual instruction which I do like! She is a…read moresweetheart!

My experience with Creekside Medical Group has been extremely frustrating and disappointing. If I…read morecould give zero stars, I would. For the past year, I have repeatedly requested referrals to specialists, and it has been an ongoing struggle to get them handled correctly. Referrals have been sent to the wrong specialist offices, information has been entered incorrectly, and I have had to repeatedly follow up and explain the same issues over and over again. This has caused unnecessary delays and made an already stressful situation even more difficult. Unfortunately, my concerns are not limited to referrals. I have also been disappointed by the lack of knowledge and efficiency when it comes to the technology and computer systems used to document visits. There have been situations where it seemed like staff and providers were unfamiliar with the systems they are expected to use, which makes the entire process feel disorganized and unprofessional. The reception staff have also been difficult to deal with. When you ask questions or request assistance, the attitude you receive can make you feel like you are inconveniencing them rather than being treated like a patient who deserves help and respect. What concerns me most is the apparent lack of communication, accountability, and follow-through. Mistakes happen, but when the same problems continue to happen repeatedly and patients are left responsible for correcting those mistakes, it becomes unacceptable. Patients should not have to spend months or years chasing referrals, correcting errors, repeatedly calling offices, or fighting to have basic requests handled properly. Overall, I have had a horrible experience with Creekside Medical Group and would not recommend them based on my experience. I truly hope management takes these concerns seriously and makes meaningful improvements to the way patients are treated and how their care is handled.

PLEASE READ THIS…read more First and foremost, I want to say that I absolutely love my doctor at this office. She is efficient, compassionate, and truly listens to my concerns. This review is not about her, it is about my experience with one of the medical assistants. I was recently told by my primary care provider that I was pregnant based on my lab results. After experiencing bleeding, I was directed to go to the emergency room. The ER informed me that there was a strong possibility I was having a miscarriage and instructed me to follow up with my PCP and schedule an appointment with an OB-GYN. The next day, I called Creekside Medical to request a copy of my lab results because the OB-GYN specifically asked me to bring them to my appointment. Kailee told me she would email them to me no later than 5:00 p.m. that day. Unfortunately, I never received them. The following morning, I went to my OB-GYN appointment without my lab results. Because they didn't have the information they needed, they were unable to properly evaluate what was happening or determine whether I was miscarrying. After the appointment, I called Creekside Medical again. Kailee answered, and I explained that I had requested my lab results the day before but never received them. She responded with an attitude and told me she had sent them "20 minutes ago." I explained that I had specifically requested them the previous day because they were needed for that appointment. Her response was simply, "Well, I sent it." I then asked if I could speak with my doctor because this was an urgent ER follow-up. Kailee told me my doctor was busy and fully booked for the week. When I explained that the ER had instructed me to follow up with my PCP, she told me that if it was urgent, I should just go back to the ER. I asked for her name to confirm who I was speaking with and ended the call. I went back to the ER that same day. The ER staff explained that there was nothing more they could do because it was too early to determine what was happening and that my follow-up needed to be with my primary care provider. After leaving the ER, I called Creekside Medical again. This time, Kailee sent me directly to voicemail four times in a row. After the second time, I started recording the calls. To verify what was happening, I used my boyfriend's phone to call the office, and the call was answered immediately. I also have that recorded. I reported the situation to another receptionist, and the only resolution offered was, "At your next appointment, I'll make sure she apologizes." That is simply not an acceptable response. I am in the middle of what may be one of the most difficult experiences of my life, trying to get medical care while possibly miscarrying my baby. Instead of receiving support and guidance, I felt dismissed, ignored, and humiliated. I also work in healthcare, and I cannot imagine treating a patient, especially one in such a vulnerable situation and way I was treated. Every patient deserves compassion, professionalism, and access to appropriate follow-up care. Again, this review is not a reflection of my doctor, whom I genuinely appreciate. It is about the unacceptable and unprofessional way I was treated by one staff member. I will be reporting this experience because no patient should be made to feel the way I did.

Finally someone who gets things done! Ellen is perfection. I feel like she legitimately cares for…read morepatients and was an amazing advocate for me! Give her a raise.

Horrible. They don't even read your chart or document the visit correctly. I have had a referral…read morewaiting since July 16. This place does not care about their patients, they treat you like a customer. You'll get maybe two mins with a doctor who doesn't care enough to even look at your chart. They also like to change your appointment time last minute without approval or notice, this has happened more than four times.

Dr Williams Borris, he is the best doctor I met. Very…read moreexperienced and caring. He definitely cares about the patients and treat the patients very kind.

I had a health screening and TB test done on 10/22/25 and I went back today at 4:45pm to get my TB…read moreresults and their was a note on the door that they were under new management. I can't get my results now from my TB test and I have no completed health screening. Unacceptable service!!!

Dr. Rothlisberger is the best. Both of us recommend him highly! His office is always on time. His…read moreassistants are good too. The office has plenty of parking and convenient to get too.

Horrible wait times long beyond your scheduled appointment, this occurs every time. Trying to…read morecontact someone over the phone is near impossible. Horrible customer service.

Having been a patient of the Allergy Center for 3 years, I can say with certainty my life has…read moreimproved significantly and that's largely due to the excellent care I've received from Parita. I've struggled with asthma on and off for my entire life, but I've dealt with significant exacerbations beginning in 2015. Early on, I remember telling her (and the excellent nursing staff) that I can't remember the last time I'd felt at 100%, but I'm SO thankful to say that that is changing. Though my initial appointment back in 2016 was focused on symptom management (I was in the midst of a particularly bad asthma exacerbation), on EVERY appointment thereafter Parita has taken my overall health goals and habits into account to help me regain what asthma has taken away. I haven't had a significant exacerbation in over a year, and for the first time in a loooong time, I've been able to be physically active most days of the week in a way I hadn't been since before 2015. She's offered practical suggestions and has worked hard to ensure I get the medical attention I need, and has encouraged me to "take up space" in a way I've NEVER encountered by a medical professional. I moved to the Bay Area a year ago, but I continue to receive care at the Allergy Center because Parita's care, compassion, and knowledge is unmatched. Her medical care has seen me through grad school, a major move, job changes, my wedding, and insurance changes (I so appreciate her emphasis on continuity of care)! I always say this to my family members and loved ones, so now I'm going to make it Yelp official: I wish every medical provider was like Parita. Unlike many medical providers whose work emphasizes symptom management (probably due to the pressures they face from insurance companies), Parita prioritizes the trajectory of her patients' health and consistently checks on her patients and on her work. She's extremely informative and personalizes her approach to each patient's needs. She takes her patients' concerns and knowledge of their bodies seriously (this alone sets her apart); she LISTENS attentively to feedback and genuinely cares about her patients (& their families)! My mom (who has attended many of my appointments with me) has said on multiple occasions that Parita is an angel. I know my review may seem effusive but if you're lucky enough to receive care from Parita, you know it's true: she offers so much more than excellent medical care, she offers hope.

They are very friendly and helpful treated for nasal polyps I can now smell and taste again life is…read moremuch better now