Just tried to schedule an appointment with Dr. Fine a referral from my Sutter representative, recently moved to the area. The black woman who answered the phone was rude, unprofessional, and made it hard for me to provide my referral information to the office. She told me to go to ups and use their fax machine to send over my referral, no email given when I asked to email it to the office! I work in the healthcare business and would never treat any patient the way she spoke to me. If this doctor has a low volume of patients. I differently see why your front desk person is awful and needs some retraining. I plan on calling Sutter back to let them know about this incident! read more