First, the front desk office personnel were extremely helpful and friendly. I was taken into the…read moreoffice right at my scheduled appointment time. The hearing test that I was given was the most thorough that I have ever received from the previous 2 offices that I have visited. The M.A. who preceded the Dr. for vitals, health history, etc. was very attentive and kind. The Dr. took his time to evaluate my condition and I wasn't rushed. He genuinely cared about my health and symptoms. I would absolutely recommend Dr. Tim Fife to anyone experiencing issues with ENT. He holds a very compassionate interest and exemplifies the highest of standard in caring for his patients.

This office is a masterclass in poor communication and impossible expectations for patients…read more I am an established ENT patient who called needing to be seen urgently. I was told I couldn't be scheduled because there was "no referral on file" and that my previous referral had expired -- only to then be told that my prior referral was never sent at all, resulting in the doctor not being paid and supposedly "eating the cost." As a patient, I had no way of knowing this, was never informed at the time, and should never have been made aware of internal billing failures or financial consequences in the first place. That information was inappropriate to share and felt like an attempt to shift responsibility -- or guilt -- onto the patient. At my last visit, I wasn't actively having symptoms at that exact moment (because ENT issues are not something you can schedule on demand). The doctor seemed annoyed that I was even there, yet explicitly told me to call back when symptoms occurred, advocate to be seen urgently, and inform staff that he keeps openings -- even over lunch -- for this exact situation. When I followed those instructions, I was shut down by staff, told I needed a brand-new referral, informed the doctor would be out for two weeks, and offered a medication refill -- for medication I've never been prescribed because I can't get seen when the issue is actually happening. So to summarize: * I can't be seen without a referral * The referral process apparently isn't handled correctly * I'm told to come in only when symptomatic * Then told I can't come in when symptomatic * And somehow this is all the patient's problem The entire experience feels disorganized, dismissive, and borderline gaslighting. Patients should not be expected to navigate internal billing failures, referral errors, or be made aware of who did or didn't get paid just to receive basic care. I will not be returning.

Dr. Daniel Carlton was my ENT doctor that resolved my 10-year sinus problem. I've been through…read moreseveral ENT doctors but none of them gained my confidence to proceed with the surgery. Dr. Carlton is very professional on what he does. In preparation for my surgery, he walked me through the entire process leading to the procedure. I was apprehensive at first but his calm and assuring demeanor gained my confidence. I wish Dr. Daniel Carlton all the best in his entire medical career and hope that there will be more doctors like him! Thank you so much Dr. Carlton for making be breathe again!!

i wish I could give him a zero star. Avoid this doctor if you can. He was arrogant, rude and did…read morenothing that helped my ear issue. I do not recommend him at all.

They are very friendly and helpful treated for nasal polyps I can now smell and taste again life is…read moremuch better now

DO NOT GO HERE! They have more than quadrupled the prices of their shots this year and the…read morephysicians are very sketchy about telling you the truth about the costs and options. I would recommend going anywhere else so you don't waste a year and hundreds of dollars.

Very impressed with this pleasant, and extremely knowledgeable doctor…read more Dr. Fine gave me specific information about my MRI results and what she will do to take care of it. She answered my questions and didn't speak of other times with other patients, which usually happens when a doctor talks. A++ for this exceptionally thoughtful and informative Doctor. Jeanie

Just tried to schedule an appointment with Dr. Fine a referral from my Sutter representative,…read more recently moved to the area. The black woman who answered the phone was rude, unprofessional, and made it hard for me to provide my referral information to the office. She told me to go to ups and use their fax machine to send over my referral, no email given when I asked to email it to the office! I work in the healthcare business and would never treat any patient the way she spoke to me. If this doctor has a low volume of patients. I differently see why your front desk person is awful and needs some retraining. I plan on calling Sutter back to let them know about this incident!

Dr Coscia listens to your questions and answers in terms you understand. He is very approachable…read moreand does not rush through your exam. The office is very clean and the staff is friendly and professional. Having said the above, if you are considering any procedure, I highly recommend you consider scheduling an appointment with Dr Coscia.

Had consult and paid the 100 fee. left with couple of options. A day later I called with a…read morequestion. Never heard back so I called to check a few days later. They had dropped the ball and said they would get my question answered very soon and call back and never did.

I would give this Dr 0 STARS. The only reason you see a star is because asked it would not post…read morewith 0 stars My experience with this Dr was the worst. After having HIM PERFOM sinus surgery I was having difficulty breathing. I scheduled an appt where I had to bring my grandson with me, which I will add was a toddler. Dr Ow was running behind and finally appeared to only tell me "why are you here? I have cancer patients here. Maybe I should schedule you weekly appts" very sarcastic. I told him I couldn't breath and the mri showed scar tissue blocking my ability to breathe after his surgery. He then raised his voice to me in front of my grandson, at that point I asked his assistant to take him out of the room as he was frightened. The arrogant Dr proceeded to tell me me that both he and his staff would have to miss their lunch to attempt to open up my blocked sinus. After quite a wait he appears attempting to probe my nasal passage with a metal instrument which did not work but only caused great pain. He then said it was blocked and required another surgery. At the hospital he told me he was my surgeon and I could not have my primary and infectious disease Dr contact me or the hospital snd questioned me where and how did my Dr get involved. Quite the dictator. After my procedure I saw him walking out of the surgery room with his arms in the air yelling this will never happen again. At my post surgery appt I asked him what he meant by that and he said he has never had to repeat a surgery. I then asked him why he felt he could yell at his patients in the manner he did. Again spoke to me with no compassion and arrogant as ever. I would NEVER RECOMMEND HIM TO ANYONE! And NEVER RETURNED YO SEE HIM! If someone refers you to him, run and don't look back. He is AWFUL

As others have stated, Dr. Ow is very arrogant, and rude. I do NOT recommend him! From the moment…read morehe entered the room, and during the whole appointment, he was unwilling to really listen to my concerns. When I confronted him about his demeanor, he told me he had just told the previous patient that he/she had Cancer in their mouth. That does not give him an excuse to treat me poorly! During my appointment at one point, he opened the door and spoke loudly to one of the medical assistants asking her to pull up info on a computer regarding ____, the diagnosis he was potentially considering that I had. Everyone in the hallway leading into the rooms could what he said! He had no regard for privacy at all, or HIPPA rules. I made an appointment with another ENT. I will NOT make any future appointments with him ever again! Do yourself a favor...find another ENT!

Best Dr ever most compassionate caring knowledgeable doctor we have ever visited. This man's on…read morepoint

Staff was pleasant. Technician was was very knowledgeable…read moreand explained my test results to me in detail so I could understand better. Would recommend using them.

Can't be more grateful for the incredible care my Mom gets from this team! Meta, Samantha, Katie…read moreand Kristen (not shown) are always so attentive to Moms needs! What a crew! Our family is so grateful!

Does not return patient's calls. Does not spend any time with patient. Does not consider full…read morehealth of the patient before prescribing medication. I feel sorry for anyone in Rocklin, CA who gets this unprofessional "doctor".

Dr. Hara is fantastic! She was very attentive, patient and understanding throughout my appointment…read more I had a few different concerns I wanted to discuss and she was very informative and thoughtful in her responses and advice, and I did not feel rushed at any time. She also didn't push for any unnecessary medication nor ignore any of my questions/concerns. Dr. Hara is very easy to communicate with as well. Highly recommended!