They were very friendly and helpful in diagnosing the issue with the transmission. The whole process was very thorough. Great experience. read more

Eric, was very nice and understanding. Took my tacoma in for weird noise, worried it was the transmission. After diagnosing they determined it wasn't the transmission but the front left bearing. They fixed the bearing and the noise went away. These guys really know what they're doing and won't rob you. Another shop would've probably sold me a new transmission. read more

July 4th I blew the tranny coolant line to our 2001 Chevy Lumina . Engine was covered in fluid and i had no idea what was wrong. Fearing the worst my imagination took hold. The Folks were Awesome diagnosed and repaired! Only O ring fluid and some Labor and The Lumina is still on the road! These guys deserve 10 stars for the service and honesty! Engine bay looks Brand New! Ill be bringing My lincoln in for a check up soon! read more

Thanks Erick at AAMCO for taking my work truck and getting me back to work ASAP. Had a rebuild transmission done

So after taking my Infiniti QX-50 to a friends personal mechanic who narrowed down my problem to an electrical issue with the transmission, but could not thoroughly pin point the problem. Then I took my vehicle to Nissan who is the car company that produced that vehicle and after paying the diagnostic fee of $200 was told I needed a new transmission assembly that would run me a cool $7500. Which didn't sit right with me. At which point I decided to take it to Aamco Transmissions and TOTAL CAR CARE on White Ln ..which is very important to note. Jose who worked at the counter who had initially spoke with me on the phone and informed me that the initial diagnostic was at no charge and listened throughly to what my dilemma and explained that they've experienced scenarios like mine and were able to find economical solutions to them. This gave me confidence and piece of mind to have this longstanding establishment be the next and appropriate place to look at my car. Eric the technician then called me a day or two later to tell me that no codes were coming up and that unfortunately he would need to do a deeper inspection and possibly acquire assistance of a mobile tech with more diagnostic abilities, which would run me an additional $360. Being down several hundred dollars already i was starting to consider other options like possibly getting a used transmission and cutting my losses. Frustrated and concerned I made back into town just before they closed and picked up my vehicle, but before I left Eric let me know that he felt strongly that it was not the transmission slipping etc and that I should really let him look at it a little longer. I left with my vehicle, thought things through and returned Monday to have him do his thing. Im am so glad I did because he found the problem and it turned out to be a faulty tow wiring job that I had installed a while back. Eric from the beginning was sincere with me and ultimately figured out what others couldn't. I don't normally leave reviews because of my terrible punctuation and grammar (I feel) but I nearly spent thousands of dollars for a simple solution that Eric at AAMCO figured out. So thanks again and words can't really express my gratitude . read more

"I was so relieved when Eric From AAMCO transmissions fixed multiple problmes on my 2008 Toyota Avalon. They were professional, efficient, and kept me informed throughout the entire process. My car runs smoothly now, thanks to their expert service. Highly recommend! Ask for Eric read more

I brought my truck here a while back and they never were able to diagnose what was wrong with my truck. I took it to another mechanic and they were able to fix my transmission for a good price. I thought to give them another try, so I called beforehand and they said they could take a look at my truck the next day from being backed up. Granted I told them that I was noticing my coolant leaking.Then I bring it in the next day and they said they don't even work on coolant leaks. Their website and the other worker said they did? I didn't question it and took my businesses elsewhere. read more

Had to make an appointment because they where all backed up. So I made one for next week for transmission oil change. I told the guy ahead of time that I needed my car. Went to my appointment he tells me they are backed up and my car won't be ready until tomorrow. What a waste of time bad customer service. Should of told me they couldn't do it instead of wasting my time. Good thing they probably would of told me I needed a new transmission just for an oil change after reading reviews just saying. Bad customer service read more

Took my Silverado in with no forward movement, turns out they found the valve body system broken, quoted over 5k at another shop, Aamcos fixed the problem for under 500. I definitely recommend this shop for transmission problems, they saved me a lot of money. read more

Amazing place to bring your vehicle. Mr. Eric the owner was very accommodating and was very positive about helping me with my transmission problem. Helped me in resolving my warranty claim and let me leave the vehicle coz I live in San Diego. Outstanding service and I highly recommend to bring your vehicle here not only for transmission problem but for all your vehicle needs repairing. Awesome job!!! read more

Great customer service !!! The whole team was amazing! They did quality work and great customer service !! Thank you AAMCO !

Anthony was very accommodating and even got me an Uber home...no transmission issues, but was able to tell me I have a cracked intake mesh

Fabulous service. Short handed but they went beyond all customer service. Highly recommended

Best service in town, took care of me and didn't have no isssues. Very professional and helpful, I did not have to hassle or anything they got straight to it and returned my truck as fast as possible. read more

Honest Curteous and Professional! May family has been taking cars to Johnny for the past 35 Years. They have always treated us right. They tell you what you need and quote you a price upfront so you know what it will cost. They guarantee all their work no questions asked. We wouldn't trust anyone else to work on our transmissions. They all work perfect when done here. read more

My car had broken down and initially I did not know what was wrong with it. The first mechanic "Joe" over at Chuck's Automotive (they were awesome as well) sent me to see the mechanic at AAMCO on White Lane. They were awesome. They worked with my warranty company and made sure I was covered before starting the work. Carol who is in charge of customer service was amazing. She explained everything that was happening and what type of transmission I have (A CVT). My car was a pain because of the CVT transmissions are in constant demand because they are constantly breaking down (do not buy a car with a CVT transmission FYI). I highly recommend them. My car is running great now and I couldn't be happier. Thank you to you both!!! I'm very grateful. read more

Late May this year, I called and specifically asked if their techs were trained to do transmission repair work on my 2005 Volkswagen GTI. They said they were. After they charged me a $179 non- refundable diagnostic fee, they tell me their tech is not trained to work on the transmission internal mechanical components and instead, recommend a new transmission be installed for $5K. They just told me their tech is not trained to work on this vehicle's transmission. So why in the world would I trust their unqualified tech(s) to do a transmission replacement job?!? A perfect example of an auto shop that's in the business of ripping people off and up selling. Hold on to your hard-earned money and avoid this place at all cost. You'll be glad you did. read more

Aamco offers free check engine light diagnostic, well that's what the website says...This place charges $40 for it because they're not a "participating shop". there is a reason shops offer this free service. it takes seconds and brings people into the shop. if they do nothing it cost you nothing and they might come back in the future(if you treated them well). if it comes up with a code that needs attention you have the opportunity to get them to let you check it out further for a fee and possibly a repair. the guy was not even nice about it in anyway and didn't even get up from his chair. my vehicle is under warranty and I just wanted to check it out before taking it in. if it was not under warranty this would probably be a $1500+ repair. read more

Transmission on my son's 2006 RX330 blew out about 40 miles south of Bakersfield, on way from home in SaN Diego to drop him at Berkeley. We called this store from the road and they were totally professional and helpful. After reviewing the car almost immediately and researching the availability of parts, they gave us three options and recommended car rental places. We rented a car and continued on our way, as it was a multi-day repair (not easy to quickly get parts or whole transmission for a 12-year-old car). They finished the work a day early, and accommodated us in picking up the car on our way back, well after business hours. Very thankful and appreciative. read more

They did a great job on my car and they worked really fast. Great customer service, very friendly. Knowledgeable mechanics.

Very honest people the best place to get a transmission work in town very clean & knowledgeable.

I went in for an estimate on a driveline problem and the receptionist was rude and not very respectful. Customer service is definitely NOT their speciality. Although, I will say the older gentleman whom I spoke with was professional for the most part. Overall, I do NOT recommend Aamco Transmissions. read more

NEVER GO HERE!!!! Towed my van to this location bc we thought the transmission blew out. Johnny called me back the next day and wanted to charge us 11k+. He had the audacity to offer to pay me $500 to "take the van off your hand." This seemed a bit outrageous so we decided to take the vehicle for a 2nd estimate. When my wife arrived to retrieve the vehicle, they refused release the vehicle and was extremely hostile to my wife, borderline violent. Finally, we had it tow to a mechanic a few blocks down the road (Over-time Automotive) and had everything fixed for $700. All that was needed was to change out an axle and replace the oil pan. Please do not let these people scam your hard earned money!!!!!...We highly recommend Over-time Automotive as they are a small locally operated family-run business that is honest and highly dependable!! read more

SCAMMMMM AND WORST CUSTOMER SERVICE! We sent my car in for it not going into drive sometimes, we call to find out they tell us sorry it's broken needs WHOLE NEW transmission wouldn't even tell us what's wrong tried to charge 2k +!!! Then when we decided to go else where and pick up our car it wouldn't EVEN MOVE AT ALL!!! Do not waste your money or time at this shit hole scam read more

Not sure why there are so many bad reviews. Oh and you're calling a shop, not a call center where phone customer service is top notch. It is what it is! Came here several years ago and love this place. John was truly a blessing and didn't try to rip us off like the Mazda dealer or the other AAMCO in town. Never had a problem with that car after that. Going back again with a different one and will keep you updated. read more

Went there to have transmission fixed only because a friend borrowed my truck and it went out in Bakersfield. I live in Pasadena so it was inconvenient. They 'fixed' it, so they said but had issues after getting it back to Pasadena so took it in to the Pasadena shop, THREE TIMES, and it still didn't run right. So when it went out completely this month, they say warranty has run out, even when I told corporate back when that it was not running right. Went to Pasadena shop to gather info for lawsuit and manager there said he would call corporate to see what if anything they could do and get back to us by end of the week. Never heard back from anyone. Paid them $2,200, having it rebuilt as we speak for another $2,000.00. Would rather walk than have aamco work on my truck again. POS read more

This rating is based on customer service alone, because that convinced me to go somewhere else. Oh my word, the lady at the front desk is RUDE!!!! I called this shop and politely asked a question about their transmission diagnostic. This lady proceeded to rudely demand that I tell her, in mechanic's terms, exactly what type of diagnostic I wanted. She didn't offer me any help or indicate what the choices were. I'm not entirely ignorant when it comes to cars, but I certainly don't know the specific types of tests they run. After she asked demandingly about 10 times, I confessed I didn't know what type. Then, smugly, she says they offer a free test but that my problem probably isn't transmission, but come by anyway. Huh? I thought your job was getting clients for your business? I'm not sure what her problem was, but I'm going elsewhere. read more

Thank you for fixing my car !!! This is the best shop by far ... Only place I trust

My check engine light came on about two minutes before my car pretty much ground to a halt. Assuming that it was a transmission problem, I brought it to AAMCO. They ran a diagnostic on it and it was informed that the problem was not transmission related, which means that they would be unable to help me. The owner gave me the diagnostic code of the problem my car had and did not charge for the diagnostic. Although I did not have any service done here, the staff was very nice and helpful. read more

Went here today for a diagnoses and have to say they customer service was great and the people were easy going. I will definitely go here again. I did not get my car repaired here though due to the issues it has and how old my car was, it wasn't feasible. Thanks guys read more

I'm pretty sure making up nonsense about an old employee to refute a review from 20 months ago just reinforces the original review. I'm all for a business trying to reinvent itself, but that is pathetic. Stay away. read more

I've know Johnny the owner, for 7 years. He is super helpful and very honest. My friend from LA needed transmission advice, and he was totally willing to give to her help with her 2002 Acura TL. read more

I finally have a good and honest mechanic,great customer service .Fortunately for me I haven't had to take my vehicle in much ,but the times I have I had a great experience .I was quoted a honest price and didn't feel ripped off.Owning a car is a responsibility so take care of your car ,Aamco makes large repairs ,such as transmission, motor rebuilt,air conditioner,and even oil changes .the overall experience was great.I will not take my car anywhere else,as a customer I always want to save money ,but would rather pay for great service ,honesty and a reliable business such as Aamco.I quit paying the back yard mechanic or the friend of a friend to work on my car ,if you want great work done go to Aamco. read more

Needed a transfer case gear replaced and they did it in just a few hours at a cost lower than estimated!!!

HUGE RIPOFF They do not do a proper diagnosis. They do a full rebuild when not nessasary. They left a hose disconected, and then told me to go somewhere else to have the resulting check engine light diagnosed. They did not put all the fasteners back on the car, leaving sheetmetal parts loose and flapping. Dangerous. I paid thousands. HUGE RIPOFF Unsuspecting people don't even know they are paying too much. I am going to the Better Business Bureau. read more

Wow. Worst place. Don't go the receptionist is so rude nobody is friendly at all. It's the saddest abuse of the smallest amount of power you will ever see. The receptionist also stated the man that was working on our vehicle does not speak English because she didn't want us to talk to him and he had a perfect conversation with us in English. So bazaar. read more

I called them up to get information about a quote and pricing. The guy over the phone was not friendly and did not seem interested with my issue. I'm giving my business to someone else. read more

Called AAmco on White Lane and Spoke with John about a transmission service for my Sierra pickup. over the phone, I could tell John was experienced and knew what he was doing. I normally have the dealer do my work, but they were busy. These guys did the job in about an hour and were a little bit more affordable than the dealer. I will use them again. read more

John White did a great job for us under difficult circumstances. We live in the San Francisco Bay Area, and our minivan broke down during a trip down to the LA area. The work was done on time and done well. We appreciate the warranty as well as the service, and we have confidence in the transmission, which should extend the life of our trusty minivan for quite a while. read more

First I called the man to see about getting my transmission on my Acura TL , I called and asked him the price he said it will be no more then 1500 , I told him is he sure because I already have someone that would do it for 1800. He said oh no it will not be that much blah blah blah , (spoke to him Monday) on Monday nov 13 they where suppose to be towing my car to the shop told me towing will be there around 3. 3 comes don't receive a call I wait about 30 mins I call them they say my first tow truck had to go to a car accident and the second tow truck I called broke down they didn't keep me informed on the towing until I called . They picked my car up Tuesday morning arrived to there shop at 930 they said they will look straight into my transmission they said they inspected it and where waiting to see what codes come back and it will take two days for the report on the codes I call Thursday to see what's going on, I pacifically ask him is my transmission good ? If nothing comes back bad on the report with the codes will I be able to get my car out he says YES just waiting on the report with the codes he said he will give me a call Friday I don't receive a call Friday , weekends they are closed. I call back Monday at 420 they close at 5. Checking on my car he said oh yeah our power was out Friday (Didn't inform me on that) and they will get back with me Tuesday, Tuesday comes and they tell me the day I am suppose to get my car out that I have to pay 2600 when I signed for them to rebuild my transmission and everything for 1500 . I tell them to explain to me why is the pricing going up I get there he says something IN MY TRANSMISSION need to be fixed I said okay so when you guys inspected my car and when I signed the paper for 1500 why wasn't I informed on this ??!!! I ask so when did you guys really take my transmission out they say yesterday (Monday nov 21) so if they inspected my car like they said they did they would have knew the price was going to be this much and they knew I wasn't going to go with them!!! I had someone that was going to do my transmission for 1800 and I let them know that from the beginning! So today is Wednesday nov 23 and now they are saying my car will not be done until MONDAY ! I called them today and I asked is my car going to be done they said they are working on it so NOW the hold up is they ordered a piece and it's not gonna arrive till Monday when they should have knew that THURSDAY . They are a bunch of bullshit and keep giving me run arounds and lied on MULTIPLE occasions. I'm not letting them get over on me I plan on looking forward to see how I can get the law involved. If anybody wants to file a case actions let's come together and get it done they need to be shut down !! Scammers !!! read more