Quick easy reasonable quality friendly Good recommendation…read moreto another fellow And 85 min is annoying

Mike got my truck on lift quick since I didn't have a ride and truck sounds mean! If you have a V8…read morebring it here.

Great service at very fair prices. I was using the Rancho Mirage Audi and had been told I need all…read morekinds of service which was not needed according the Audi's owner manual. I highly recommend this shop and feel lucky I found an honest repair shop. PS the Audi dealer said I need a tire rotation for my new tires 3 weeks old also I have a leaking engine mount which was not true. It's a shame the Audi dealer is so dishonest!!!

Great place for regular maintenance and installing my Offroad goodies from Eurowise! Fast service…read moreand very reasonable.

My car failed smog despite there being no check engine light, I made an appointment to drop it off…read morefor diagnostic, Matt took the time to listen to my explanation of why I was there and then advised me until the check engine light activated the diagnostic couldn't be done, looked at the smog slip, explained to me it was a cold starts, since I recently replaced the battery the system had to do multiple checks before from a cold start (I thought putting a few hundred miles on my car would have been adequate) and recommended that if the check engine light wasn't activated after a month to go ahead and re-test it for smog. I really appreciate it when I come across a local business that operates and communicates straightforwardly.

I want to share my appreciation for the exceptional service I recently received at Valley Smog &…read moreAuto Repair. Now that my car is 10 years old, it has started to need more major costly repairs. Yet since taking my car to the dealer for these major repairs is costly, several good friends recommended Valley Smog & Auto Repair (since they were very happy with their vehicle repairs and repair costs), so I decided to give Valley Smog & Auto Repair a try. I must say that their customer service is exceptional! The front desk associates are so very super nice and friendly, and they seem more like talking with a good close friend who knows all about auto repairs vs. often dealing with drab/ordinary auto repair front desk associates. Best of all, when I was getting a quote for my needed repair, the desk associate volunteered and asked me if I was a member of the AAA Automobile Club, and I said "Yes.", so I was able to save even more money on my needed repair. Most auto repair shops would probably never ask you if you had a AAA membership so that they could charge you even higher vehicle repair prices. Then most of all, I sincerely appreciated that they never tried to do any up-sales for my repair. They politely quoted me on the work I wanted done AND they did not include any other suggested repairs. From start to finish during my car repair, the entire team was super nice, professional, courteous, responsive, and straightforward. I strongly recommend Valley Smog & Auto Repair to anyone seeking an AWESOME car repair service at a reasonable cost. Thank you very much Valley Smog & Auto Repair! :-)

Staff is Helpful and price is pretty competitive. I would recommend. I've already gone twice for…read morerepairs and I'm still very happy with my experience. Going for a third service repair that I can hold off on but the experience was great that I will be going sooner than later. They have great suggestions prior to making repairs so I would say try them out.

Very horrible customer service purchased a Lincoln navigator from them about two weeks later the…read morecheck engine light came on. We took it back in. They verified that it was the Cadillac converter which there's no way that the Cadillac converter should have went out within two weeks of purchasing the car unless it never passed emissions meaning the car was temporarily fixed just to sell. It was never given a small paperwork from the car which is required by the state of California so I did not pay the remaining $800 down I was told to continue to drive the truck until the park came in three months later we get a call to say that the part is in we took the car in two days after being jerked around about the car. They tell us they're repossessing the car for not paying the $800 down after you sold us a bogus car to begin with that wouldn't have never passed the missions which by the way is against the law in the state of California do not purchase a car here unless you plan on having issues with the car the whole time you have it very horrible customer service

Ran over a bag of plastic on the freeway and AAA towed me to this shop since I'm not familiar with…read morethe area and it was the closest one. The plastic had damaged a seal and my truck was leaking transmission fluid. Pete's was booked for the day (it was already like 2:45pm) but he took my truck anyways. I didn't have a phone charger with me, the office lady offered hers. They shuttled me to walmart and back to the shop. It was done by 4:15 and they didn't overcharge at all. If I ever need something and I'm in the area again I will definitely go back there!

Well, I bought a car from this shop…read more. It's been a decent enough car. No issues for 6months. Then the engine light came on. (P0330 knock sensor, with IMMOBILIZER & C1724, C1725,C1725,C1726 wheel dampeners) I didn't suspect the knock sensors, due to the sudden nature of the codes AND the perfectly harmonious running motor while at idle.. among other things. Anyway, I had it towed over due the car being familiar to him.. even previously owned by a relative of his.. if I'm not mistaken. So... while it was in his possession, he managed to tear one of my intake boots, (and duct taped the HELL out of it. (But, "NO CHARGE" on the invoice for the tape job ...I wonder why?) Also, come to find out he also snapped the hose connection on my Vacuum switching solenoid, and on my surge tank for the EGR system. (likely) when I refused the $2,000 repair.. He knew he had to cover it up somehow, and "wrote it off" on the report as "more error codes due to the P0330 code being on for a long period of time." And even felt the need to stipulate (for no reason, in particular) that the p.s.i. Was at perfect reading when tested. YOU KNOW THAT WAS BULLSHIT PETE! Because you busted the line trying to pull it off. Yes it was brittle.. anyone could have done it.. but just own your s%#+, man. Thanks for NOT charging me for "that" part of it. (Conveniently). It's almost as is your conscience DID feel something? ..if only briefly... I know better than to argue with a liar. I learned the difference between a MECHANIC and a TECHNICIAN. a long time ago. They reveal themselves QUICKLY when you have your own; professional diagnostics tool & access to alldata. ALL SAID AND DONE.. I paid the $500 he wanted for basically confirming my own diagnosis, and for his labor to break more things on my car. As I pulled away from the shop I had WORSE engine power issues, and (2) more dash lights. upon removing my intake system, i immediately found my broken surge tank. And VSS lines. Not only that. this crook didn't even apply my full AAA discount. He gave me 6.00 off of a $500 bill. (roughly 1%) People. Believe me when I say.. this shop has NO MORAL COMPASS. Absolutely won't hesitate to run up your bill And has ZERO accountability for their mistakes. Little does he know, I was once a certified technician. And know very well.. EXACTLY what he did. His report tells SO much more than he intended. the vehicle the he, himself, sold me. (for blue book value). Turned out to be an un-insurable, TOTALED OUT, and completely worthless. Although, I'll admit, it's a decent ride if you're okay with an uninsurable Lexus That no one will insure beyond bottom dollar liability coverage. he definitely sold me up on the price. Overpaid by at least $1000. So.. I didn't want to spend more than $500 at a shop (especially if I can't insure it for that amount) But he seemingly planned to tear it down on the assumption I WOULD PAY.. until I called and stopped him.. he was likely was already prepping to charge me for the pieces he broke too... but then decided to just fake it, and slap it back together. Even Duct taped my intake boot like a true mechanic. and charged me for this shitty service. WELL DONE PETE, you have shown your cards. I'm calling you out on your bulls$&% service. You can keep my money. i Truly hope it lives on your conscience, too. You know what you did. That's why your quote was upwards of $2k! You knew I'd have to get those (2) parts.. plus my sensors.. etc. Never again! I will get my car back to top condition just fine. all by myself. I apologize for thinking you might have been a stand up guy. And don't worry about those extra codes either! I can clear those as well, sir! Enjoy that hard earned money! I hope you understand that you did that to a wildfire victim, and father of 3 Young children.. who happens to be currently on unemployment with mounting hospital bills for his 6yr daughters cancer treatment. not to worry though, our fearless liar and thief.... I mean commander and chief, is looking out for us blue collar workers. everything will be alright. My hats off to you, sir! (Round of applause) Sincerely, -SJ

My husband just got back from having our 2022 Cadillac serviced at La Quinta Cadillac and we…read morecouldn't be happier. In today's world of lackluster customer service, this dealership not only performed the service required, they actually went out of their way and replaced the battery which was about to go out of warranty. We appreciate their excellent service and now consider them our go to for future services or sales. The Howies Indio, CA

Well after finally having enough of Chavez GMC (9 Vehicles purchased there), I tried out La Quinta…read moreChevrolet for service. They did a warranty repair on my 2019 GMC Sierra. All went well, so i decided why not do my next oil change there. When I scheduled the first one they were really pushing a pre-paid 3 oil change package. I preferred they earn my business by offering great service. after the first service they left a half full water bottle in my truck. I asked them in the future please don't leave trash in my vehicle. Strike one! So when I went for the second oil change they again pushed their pre-paid oil change package which I declined after the first experience. Well when I asked for a tire rotation, all my tires were a little low on pressure. This is normal in the winter time and since they were going to rotate my tires I didn't air them up myself. When I got my vehicle, no trash this time but all my tires were 5 to 6 psi low like the were when i brought it in. So much for full service... Strike 2! Now when i needed them to do me a solid and please squeeze me for an oil change. I showed up a half hour early before opening and was first in line. they said I would have to leave it and pick it up at 5pm. I said sorry but my schedule wouldn't allow and I need to make an emergency trip across the country to see family in need. So Strike 3! Never again! I immediately drove from there to Jessup GMC in Cathedral City. They looked busy but was able to get me out and on the road in 2 hours. So kudos to them and hopefully LQ Chevrolet will take note and remember great service earns business, not multiple pre-paid service at a discount. If the service is bad then there really is no discount. Maybe after being loyal and earning my business you offer a discount for being loyal, not before.

Efrain keeps reinforcing my initial experience with him…read more Simply the most honest, fair and knowledgeable mechanic I have ever used. Sent many friends there as well, and they all agree.

Don't recommend this service. I called and schedule an appointment on next week (8:30) I have…read morepretty tight work schedule, so it is hard to me to find time in work day for my personal things, but any way I found time. I came at 8:30 and service was closed. I called to service but nobody respond me. There was also another guy who was waiting and also had an appointment. After half an hour waiting, that guy said that service respond to him and said that service will be opened at 12 pm and he should drop keys in mail box hole. WHAT? For me service continuously not responding. That whole situation was weird and I decided go home. Service did not respond whole day and days after. TLDR. Horrible service, I spent my work time, which for me hard to find and nobody even respond to me. No respect to customers, just don't spend a time.

When my 25 foot RV lost its brake fluid while I was on vacation in palm springs I was worried I…read morewould be stuck for a while- not every shop can work on a 25ft long 10ft tall Mercedes! He quickly found the issue and even though it was 6pm on a Friday, he got me back on the road by noon Saturday! Normally his day off, but he was so nice to get me back on the road so quickly. There's a saying "good, fast, or reasonable price... Pick 2". Well here is proof that you can have all three! I wish Valencia Automotive was in my home town, I would never go anywhere else. Thank you!

Excellent work by a fair and honest mechanic. Thank you John . Easy to work with. Fixed my issue…read moreswiftly.