Professional, friendly, reliable and respectful ... Sharon and her staff respond quickly to…read morequestions and concerns. They periodically review policies to ensure the best coverages for life changes. I have peace of mind knowing, like a good neighbor, Sharon is there!

From the owner: It is the mission of Sharon Guilliams State Farm to establish a strong foundation based on deep,…read moremeaningful and lasting relationships with customers and within our community. The strength of those relationships is our foundation. Together, the team, is committed to providing customers with remarkable customer service and strong relationships by doing what is right by customers and making a difference in our community. We are here for you, we put your needs first and we care about you. License #: OH-1192935

Johnnie did a great job finding the best insurance products to fit my unique needs. He is diligent…read morewith follow-up (even when I'm not!) and always answers to all of my questions. I would recommend him to everyone!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Wooster, OH area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Very pleased and impressed with Doug McGuire at the Orrville Office…read more Efficient, fast and professional... Saved us a considerable amount of money going with Erie Insurance from Allstate. I had been with Allstate for 50 years. Convenient as well! Don't miss a great opportunity!

Doug Mcguire was such a pleasure to work with, he explained the different options that were…read moreavailable and I was pleasantly surprised when i got my quote and it was better coverage for less money. Vaughan Insurance is a great company, I would highly recommend giving Doug a call if your in the market for new insurance.

Always helpful and orderly. Sara is a true "AllStar" . She…read moreis always willing to explain and go over questions I have. Will continue to be a loyal customer!

I would give zero stars if I could. VERY poor customer service. Can rarely be reached by phone or…read moreemail. The assistant has provided me with incorrect information more than once. On the rare occasion I am able to speak to someone, they do not even complete my requests. One time I requested a quote via email for a home I was considering purchasing. I was very clear that I did not own the home and even if I decided to move forward with the purchase, I would still need to keep the policy on the home I already owned as well since I did not plan to sell. Next thing I know they have canceled the insurance on my current home and insured the home I did not own without even providing me with a quote or a notification that this is what they were going to do. It turned into a very big ordeal for me to have to get the money back into escrow to reactivate the policy. This is just one of many frustrating things that has happened including the agency not adding certain vehicle to my policy that I have requested and not canceling policies that I have requested be canceled. This agency is a joke.

I've had these folks for my car and home/renter's insurance for something like 25 years. I've had…read morea few claims over the years, most recently hitting a deer. Every time, they've been fast and friendly, and I've been pleasantly surprised by how things were resolved. Prices are middle of the pack, not super cheap, but you get what you pay for. Coverage seems pretty standard. Every year or so we review our plans, and end up staying with them. Insurance is never fun, or cheap, but it's a necessity, and when you have an accident it's nice to know that things will get taken care of.

This company insures the landlord that almost killed my bf, my cat, and myself with a CO monoxide…read moreleak due to his negligence in keeping his property up to health and safety codes. Their response to our complain was "Well did you inspect the unit yourself?" I am not a plumber. I do not know how a water heater is supposed to be installed and vented. And it is my landlord's responsibility to ensure that his property is in a safe and habitable condition. These people are just as crooked as my penny pinching landlord. I have photo proof of the improper install and maintenance of the water heater as well as the improper ventilation system used. These people do not care that they could have killed people. DO NOT DO BUSINESS WITH THEM.