We had a chimney cap that needed to be fastened and caulked…read more I called this morning and let them know I needed it done today if possible because of the storms coming this week. Austin out and let me know that he would come over and handle this before the afternoon was up Once he arrived, he was very professional and timely. He finished the repair in a half hour and was able to keep the cost down on my end considerably. I highly recommend this company to anyone in need of their services

Over Labor Day weekend I had Elite out as my AC went out. The technician came out and replaced the…read morecapacitor. In testing the fan motor, the motor was free spinning without any resistance or slowing/drag observed. The unit started up. One week later, the unit went out again, but this time the fan motor was locked up. The fan motor and the capacitor replaced and the unit started up. During this second repair the technician took the capacitor I had purchased for $500 (a part online for $25), did a test, didn't report the numbers to me, and told me he was placing the part back into inventory on his truck. I reached out to Elite after this repair asking for a refund of the capacitor in the amount of $300 to so that the technicians repair time was covered for the holiday time the week before, and they refused. My rational for the refund, and my concern, is that there is a potential that the capacitor to replace the originally failed one was used, given the apparent practice of technicians using old/worn parts that have been placed back into their inventory. While the technician stated that the capacitor still tested ok, given that this specific capacitor was installed during the motor lockup, it is inherently altered and worn. Wit this practice, I am concerned that such a used capacitor was installed on my unit with the fan working properly, and thus caused overheating of the motor with a weakened capacitor. Elite has offered no refund at this time, and I have canceled all of my extended families' services with the organization, given that they have the potential of utilizing worn parts and selling them as new parts.

Our air conditioner went out, and we called them in the evening. They went above and beyond to…read moreaccommodate us and were able to come out and get everything fixed the very next day. The entire experience was excellent from start to finish. They were professional, knowledgeable, affordable, and remarkably friendly. It is hard to find a company that combines great customer service with quality work and fair pricing, but Hoock's absolutely delivered. I would highly recommend Hoock's Heating & Cooling to anyone needing HVAC service. They took great care of us when we needed help and earned our business for the future.

Russ is a very energetic and attentive contractor. Extremely conscientious about his work product…read moreand definitely not afraid to stand by it. He has a passion for what he does and it shows. I definitely recommend Hoock's Heating and Cooling.

Unfortunately this review process only allows for 5 stars. If possible I would give 10. TJ came…read moreout to our house today to install a dehumidifier in our basement. He checked out our basement and informed us we didn't need it. Our house is 9 months new and he suggested we keep the windows closed and the vent open. He said if we feel the humidity persists that we should look into just adding another vent. Talk about an honest person. Us being from So California and not knowing anything about basements he could have just taken advantage of that and installed the humidifier and collected his installation fee. I wish all business owners were like TJ. If you are reading these reviews to decide on a HVAC/Heating & Cooling company to service your home save yourself some search time and call 314-876-8076 and ask for TJ. You won't be disappointed.

Renaud Brothers deserves MORE than 5 STARS! We called several companies before I asked friends on…read moreFaceBook for recommendations & Renaud Brothers was recommended the most & I see why! Friends recommended them 2 yrs ago when we flooded & had to replace the whole Heating/AC unit. TJ & his crew were on it & we couldn't have been more grateful back then since it was hot & muggy during clean up. We were kept informed of everything they were doing & they did an amazing job! YESTERDAY we flooded again! One call to TJ & he again was one it! He came & checked the unit, did some clean up & said all was well & no worries. In & out in less than 5 minutes. THAT FOLKS, IS GREAT SERVICE! I'm putting this same review on every review site I can find! They deserve it!

Tyler did a fall furnace checkup. Two weeks later the humidifier fell off the furnace and broke…read more He tried to deny that he hadn't properly refstened it, but after my in-person visit to the company they agreed to install a new humidifier at no cost. For that reason, I had them do a spring checkup, Emma claimed the heat exchanger was cracked, the fly wheel needed cleaning, and the a/c compressor was "over amping." I had a different, highly reputable company check the furnace and a/c, and they found that none of this was true - neither the furnace nor the a/c had any problems. Also, Emma did not provide a written a written description of her service and recommendations, and they have not provided the promised receipt for the payment of the second inspection. They are either incompetent or dishonest, very possibly both.

I have a 2 yr old HVAC system purchased from Swiss Air. Recently my furnace was not heating…read moreproperly and a severe winter storm was days away. Tyler came out and found no issue with furnace. 2 days later Bill came out and after 3 hours found that the thermostat wasn't communicating fully with furnace. Still no repairs made. Bill returned a day later and moved thermostat to lower level next to furnace in so it worked thru winter storm and gave me a bid of $400 to move thermostat back to original location in family room. After reviewing the path of the wires through the garage, up into a closet, and finally in through the wall, I decided their were too many possible points of failure and decided to leave thermostat in lower level but needed it moved over a foot so as not to impede doors covering HVAC area. Bill said the cost will be the same per company regs and wouldn't re-bid the job even though it was significantly less time and labor than the previous bid. He also needed to reconnect the A/C so I guess I'll find out this summer if that was done properly. I cancelled on the spot and will hire another HVAC company in the future to move the thermostat 12 inches to the left so I can close the closet door and test the A/C. I'm extremely unhappy.

This company does not disappoint! Great knowledgeable technicians. There are a lot of choices,…read morebut this company is the greatest!

Hello - My name is Carly W…read more I have used this company omg- SO SO MANY TIMES. No one is better. They are QUALITY. We own over 800 rentals, we also are building out a hotel and even my own home. I use them for everything. The money you spend, is well worth the quality you get. I am grateful for this company, many contractors are SKAMMY- I can assure you, STAY COOL is not one of those. This is someone you can TRUST. And I trust no one, so that is a lot coming from me. 10/10 HIGHLY RECOMMEND! -Carly Whiteaker

I needed help with my hvac and I called wentzville air…read more Kyle showed up on time and found the problem right away and I was back in business with my cool air. If you have a problem with HVAC call wentzville air and you won't go wrong.

Service was quick and Kyle knew what he was talking about. The value was great and he helped me…read moreset up servicing for me system that is several years old.

I highly recommend Chowning Heating and Cooling. Once when we had a problem with our unit, we…read morecalled Jerry Kelly. Not only did they try to sell us a completely new unit, they wanted around $2,000 to fix the problem. We called Chowning Heating Cooling, and they fixed the problem for around $300!!! They are honest and won't try to take advantage of you.

Had them come out a week before Christmas. House was at 54. They came out and said it was a bad…read moreswitch and that they had to order it. So, my house was chilly (furnace would work but not hold at 68) but we were running space heaters so not too big of a deal. Get the part a few days after Christmas. The guy comes out to install it but this time the furnace wouldn't work at all and the guy said it must be a cracked heat exchanger. So, he ultimately came to the conclusion I must buy a new furnace. The guy said I'd get a call from the office that day to get a new furnace. I stressed the urgency before the cold spell. Crickets... no one called and with the recommendation of a new furnace, I wanted another opinion. Called another vendor. They came out and looked at the switch. The Chowning guy installed it backwards... the heat immediately came back on once the new vendor flipped it. 3 days later, the furnace would no longer hold the temp again. Called the new vendor up and they were out that day. They spent 3hrs doing a full diagnostic. They determined that I didn't need a new furnace and the original switch (that Chowing insisted needed to be replaced) was never bad. The circuit board was going bad. The new vendor searched online that day, found a replacement in Fenton, picked it up, and installed it. Furnace is working like a charm now. All I can say about Chowning is that it's lazy. They don't care if they're wrong and you have to spend a bunch of money on a new furnace you don't need. That laziness combined with the apathy of outcomes for customers is why I'll never use them again.

Tim is very knowledgeable. He's easy to talk to. He explained everything that was wrong and he…read moreexplained everything he fixed. We are very pleased with his work.

We had a tankless water heater replaced. Paul was knowledgeable, kind and clean! He did a lot of…read moreextra work to get the new water heater covered from the previous warranty. We are very grateful for his help. Also, we have hot water again! Would definitely recommend and use again in the future.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.