it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

Fast service in response to our problem. Showed up as promised and delivered results. Great job…read moregetting the work done fast and left the area cleaner than when they arrived.

Plumber left because we asked him to wear a mask to enter our home.. I have an immune deficiency…read morebecause of a chronic illness. Jaime the plumber walked away refusing to do job.said "have a nice day". Called office to get an explanation and got his wife who said he wasnt rude because he told us to have a nice day.

They replaced my water heater in an emergency situation and did a great job it' hasn't given me any…read moreproblems since installation. I will use them in the future. Fair pricing for a great job.

One of the tenants at our rental property called at night to say that there was water leaking all…read moreover the basement. I reached Mike, and he was able to get out there on an emergency basis despite the late hour. It turned out that one water heater had failed. He was able to replace it that very night. And his prices are FAR more reasonable than what we paid the previous year for the other water heater. We will be going back to R Plumbing from now on for our plumbing needs. My only regret is not having found him earlier!

I used William Perleoni Plumbers multiple times and I have been satisfied every time. Starting…read morewith the fact that someone picks up the phone when you call unlike some of the "others" that ask you to leave a message and never call back. They arrive on time do quality work with high quality replace parts and products. I would not use any other plumber when I'm in CT!

Great craftsmanship but I ended up paying double what another company would have charge in my area…read more 45 minutes to repair a kitchen faucet and a $550 bill. My invoice and receipt didn't show an hourly rate or part price (should have been my first red flag). Professional plumbers in the area charge half this amount. Do your own due diligence and get several estimate. I feel taken advantage of.

They were awesome! Hot water heater blew on a Tuesday Morning and was fixed that afternoon. Not…read moreonly was he quick but very honest. We (wife and I) live in a condo. Told us that the HWH was to big and we could get away with a smaller one, saving us about $500. Called us later on that night to make sure everything was in working order. I never hope for plumbing emergencies but should one occur, I would definitely call them!! Only downside is I think it's a one man show so if they are busy they may not be able to get to you.

I called Simply Devine Plumbing on Thursday and the owner Jamie was at my house on Friday to fix my…read moreleaky tub. He was very professional. He explained everything he was going to do. He needed to run to get a special piece for my tub and gave me a time frame that he will be back by. Jamie was back in the time frame he gave and continued to work on my tub. He worked very efficiently and quickly and was done within an hour and a half (that is including getting my special part). He cleaned up after himself and left everything exactly how he found it. If I need a plumber again I will definitely be calling Simply Devine Plumbing. Thanks Jamie for outstanding service!!!! -Andrea

Had a clogged gravity drain and basement backing up with water. Hicks Plumbing came to the rescue…read morethe same day. Found the issue and cleared the drain. They were prompt, courteous and reasonably priced for the work they put in. Wouldn't hesitate to recommend

Hicks is our go to plumber. They are responsive and do excellent work. They have recently done…read morethree repairs for us and did excellent work for a fair price. The repair man was thorough and had excellent people skills. I would highly recommend they if you need a plumber.

The Saturday after Thanksgiving, my husband found a large puddle in our basement, and found a leak…read morein a pipe coming in from our well, and we had to turn off all of the water. We called other plumbers and left messages but got no response. My husband went out to get supplies to try to fix it himself but was nervous. While he was gone, I found them on Yelp with 3 great reviews and I called Mike's number. The woman who answered the phone was so sweet and helpful and said she would contact the guys. I did do a follow up after a while and Mike was still on another job. Mike immediately called us back and told my husband something he hadn't tried, heating the pipe, and it was just what we needed to know and were able to fix it ourselves, thanks to him sharing his knowledge and expertise with us over the phone. These are generous people and I will certainly not hesitate to contact them again the next time we need something plumbing related. I certainly recommend them, and love that he was able to help us over the phone so it could be fixed quicker. THANK YOU for being the people that are there and answer the phone for these emergencies!!

Two years ago we needed a new septic pump. Mascetti installed it and all seemed fine. Two years…read morelater, now, the pump failed. We texted and called Mascetti; no one got back to us. We had another septic company suggest it was a bad float (without seeing it). We paid an electrician who came out to fix the float $700 to fix a part which he thought caused the issue. A week later, the pump failed entirely. Both the septic guy and the electrician said the pump wasn't installed properly and wasn't the right type of pump to pump up a hill where our leaching fields are. Certainly, a new pump should last more than 2 years. We are now facing the cost of installing a new pump, on top of the sunk cost of $700.

After receiving an egregious and questionable estimate from another company, I called this team for…read morea second opinion--and I'm incredibly glad I did. From the first phone call to the completion of the work, every employee I interacted with was professional, polite, and genuinely helpful. Communication was clear and consistent throughout the entire process, which immediately set them apart. Their technicians took the time to thoroughly inspect my sewer line using a camera and had me watch in real time as they scoped the pipe all the way to the city connection. They explained everything as we went--pointing out pipe materials, joints, and areas of minor root intrusion--so I fully understood the condition of my system. There was no pressure, no scare tactics--just honest, transparent information. They confirmed that my line is structurally sound and only requires routine maintenance, which was a huge relief and a stark contrast to what I had previously been told. I also really appreciated how communicative they were while working in my basement, providing updates and walking me through each step. It's clear this company values transparency and customer trust. It's now been a couple of months since the work was completed, and I've had zero issues with my pipes since--everything has been working exactly as they explained it would. Overall, they did an exceptional job. This is exactly how a professional service company should operate, and I would absolutely recommend them to anyone--especially if you want an honest assessment and clear explanations.

This is a family-owned business with quality service, fair prices, and professional staff. They…read morecame out and solved my problem with good humor and excellent prevention advice. I highly recommend this company.