DO NOT HIRE THEM WITHOUT GETTING AN ESTIMATE, THEY WILL RIP YOU OFF IN A HEARTBEAT, charged me…read more300,00 to repair one shower handle stem, then trys to tell me they came here after hours which was before 4 pm, Terrible way to do business with a 1st time customer, only reason I called B&B was the Hvac guy I use is as HONEST AND FAIR AS THEY COME, his Company is Alpha Hvac , his name is Scott,

Great guys, and very reasonable prices considering the amount of work. They fixed my leaking…read moreplumbing that was due to a bad job by the previous owners

I've been using AAA Rooter for many years now. Trust me they are an excellent company to call for…read moreall your plumbing needs. Cody and his team are noligable at their craft. They are always respectful of your property and their prices are lower than they should be. Please don't hesitate to call them in need.

The company I hired yesterday and scheduled an appointment for 9am this morning bailed out on me at…read more9:30am this morning. I had to call another company. "Matt" the new owner of AAA Rooter in Meriden CT is highly unprofessional and a very "petty" individual. Matt remembers servicing my house 3 years ago and didn't like that my son requested that they use pads on the floor to limit the excessive mud that was being tracked in. Matt the "employee " at the time was "offended" by this request. Matt the "now owner" of AAA Rooter, is childish and petty. I am providing a NEGATIVE" review of this company and sharing with the public. If he didn't want to service my home he should have declined yesterday, not at the moment of his expected arrival.

The Saturday after Thanksgiving, my husband found a large puddle in our basement, and found a leak…read morein a pipe coming in from our well, and we had to turn off all of the water. We called other plumbers and left messages but got no response. My husband went out to get supplies to try to fix it himself but was nervous. While he was gone, I found them on Yelp with 3 great reviews and I called Mike's number. The woman who answered the phone was so sweet and helpful and said she would contact the guys. I did do a follow up after a while and Mike was still on another job. Mike immediately called us back and told my husband something he hadn't tried, heating the pipe, and it was just what we needed to know and were able to fix it ourselves, thanks to him sharing his knowledge and expertise with us over the phone. These are generous people and I will certainly not hesitate to contact them again the next time we need something plumbing related. I certainly recommend them, and love that he was able to help us over the phone so it could be fixed quicker. THANK YOU for being the people that are there and answer the phone for these emergencies!!

Two years ago we needed a new septic pump. Mascetti installed it and all seemed fine. Two years…read morelater, now, the pump failed. We texted and called Mascetti; no one got back to us. We had another septic company suggest it was a bad float (without seeing it). We paid an electrician who came out to fix the float $700 to fix a part which he thought caused the issue. A week later, the pump failed entirely. Both the septic guy and the electrician said the pump wasn't installed properly and wasn't the right type of pump to pump up a hill where our leaching fields are. Certainly, a new pump should last more than 2 years. We are now facing the cost of installing a new pump, on top of the sunk cost of $700.

it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

Fast service in response to our problem. Showed up as promised and delivered results. Great job…read moregetting the work done fast and left the area cleaner than when they arrived.

Plumber left because we asked him to wear a mask to enter our home.. I have an immune deficiency…read morebecause of a chronic illness. Jaime the plumber walked away refusing to do job.said "have a nice day". Called office to get an explanation and got his wife who said he wasnt rude because he told us to have a nice day.

I used William Perleoni Plumbers multiple times and I have been satisfied every time. Starting…read morewith the fact that someone picks up the phone when you call unlike some of the "others" that ask you to leave a message and never call back. They arrive on time do quality work with high quality replace parts and products. I would not use any other plumber when I'm in CT!

Great craftsmanship but I ended up paying double what another company would have charge in my area…read more 45 minutes to repair a kitchen faucet and a $550 bill. My invoice and receipt didn't show an hourly rate or part price (should have been my first red flag). Professional plumbers in the area charge half this amount. Do your own due diligence and get several estimate. I feel taken advantage of.

Owner answered immediately and came the same day to install a new water heater after mine died on…read morethanksgiving. Very polite, excellent service and he showed me everything I needed to know. Thank you!!! Also very reasonable and wore a mask.

I discovered this is a very small company, but I hired them anyway to replace a water heater and…read morefix a leaking toilet. They were referred by a friend who recently used them. The plumber who came was Schuyler (woman) and an assistant. I'm a woman myself and yet I was a little hesitant because I've never known a female plumber previously. Well, I'm happy to say, I was pleasantly surprised at what a great job she did and I felt so confident in her. Taught me a lesson! She was knowledgeable, well trained, personable, and very thorough. They were reasonably priced too. $1900 for the water heater. I will definitely ask for her in the future.

BEWARE! DO NOT HIRE THIS COMPANY!! I had my water heater replaced by them in February of 2022…read more Workmanship was less than desirable. He was rude, and there was a leak literally 5 minutes after he left. He attempted to fix it, but the unit kept leaking. He did not purge the system correctly, causing further issues. This unit failed by November of 2022, i contacted him, and he once again told me lies - still no receipt for work performed, even after multiple requests. He stopped responding, would not honor warranty, and now I have to pay out of pocket to replace the water heater again. Shame on them for running such a shady business!!!