The people they have working for them are very careless and just don't care about other people's…read moremoney or vehicles. If I could give zero stars I would! Don't use them you will end up spending way more money.

David from Whitlows was outstanding customer service. Just had my SUV towed. Will definitely…read morerecommend their towing service. Very fast service as-well.

Best spot to get a tow in Indy. They've helped me three times. I'm always surprised by how fast…read morethey are. Kris helped me out today - he was kind, respectful and took good care of my truck. Thanks big red.

My tire suddenly went flat in downtown Indianapolis in an unfamiliar neighborhood. I was scared and…read morea little incoherent, but the tow truck driver was friendly, calm, and got my car and I safely to get the tire fixed. I hope I don't need them again any time soon, but I know who to call if I do!

The person who scheduled my appointment entered the wrong date, so I arrived a day earlier than…read moreexpected. I was told they likely would not be able to fit me in, and ultimately they didn't, which left me without transportation for two full days. The scheduler also failed to mention the $198 diagnostic fee ahead of time. The issue with my Jeep was a "lost communication with the AGS" error. Before bringing it in, I researched the problem extensively, including reviewing Jeep's own service guidance. Everything I found indicated this is a fairly common issue most often caused by corrosion or damage in the wiring leading into the shutter assembly. Multiple sources also warned against shops recommending a full assembly replacement unless it was confirmed to be defective. Dellen quoted me approximately $1,600 for a full assembly replacement and, when I asked for clarification and details of the diagnostic, the service representative stated they would only replace the entire assembly. He said the components were not sold separately. After paying the diagnostic fee, I took my vehicle to another shop for a second opinion. They diagnosed the same AGS communication issue, confirmed the wiring showed signs of corrosion, and determined the shutter assembly itself was functioning properly. They completed the repair by addressing the wiring issue for roughly one-third of Dellen's quoted price.

i purchased a 2011 ram 1500 in october from dellen, im from wisconsin, as soon as i hit the…read moreinterstate, truck started to misfire, long story short, turned out to be a catastrophic engine failure, and after going through my options, i decide to have a new motor installed . it ran good during test drive, simply because i was not at highway speed. i dont believe truck was properly diagnosed when it was traded in, and just put on the lot to sell, BIG MISTAKE by dellen i feel there is fraud committed and misrepresentation. BUYER BEWARE and do yourself a huge favor and do not shop at dellen for ANY VEHICLE

I caught a flat in the dark early morning hours. That's when I realized I forgot my cell phone. I…read morehad to walk abt a qtr mile to a safe place to call for help. I called JRs Towing. The dispatcher was a calm and nice young lady that was very good with getting the details right. She was very patient. Marcus, the tow truck driver showed up in less than 30 minutes. I was very happy to see him! He made me very comfortable and was very patient and friendly as well. I will definitely be contacting them again. I'm putting them on speed dial! Awesome Sauce!

A good, courteous, speedy service. They called me confirming they were on the way after being…read moredispatched by a after hours service. A nice young man answered my questions and was careful with my disabled vehicle. I recommend them.

These guys took care of me. Get you in and get you out as fast as possible! The best part is they…read morewon't break your whole bank account. Got both vehicles front and rear brakes done..A1

The Head mechanic Tyrone Martin and the shop stole my vehicle and $800. They left my vehicle on the…read moreemployees parking lot at a dealership as a abandon vehicle.. Now my vehicle is gone and so is my money..Bad place i would not go there and they won't even reach out to make it right.. Got BBB on it attorney general etc.