they showed up quickly, were very respectful, went out of their way to help. They went above and…read morebeyond what would have been expected and what they were actually paid to do. super nice guy.

The technician arrived early and was courteous, but the service was mishandled from the start. He…read moreremoved my existing Schlage handle and disassembled the new Kwikset set before clearly confirming compatibility, only then telling me the parts would not work together. As a result, I was charged $97.00 simply to have my original handle removed and reinstalled, which was both frustrating and unacceptable. While I acknowledge that I ordered the wrong handle, I believe I should have been informed of the mismatch before any disassembly began. This experience left me extremely dissatisfied, and I would caution other homeowners to be fully informed before using this company.

Great service, fast, knowledgeable, and educated me on my car. Grateful to have found this company.read more

Fast response and reliable service. The technician was professional and completed the task…read moresuccessfully. He went beyond the initial service request and made sure that all doors and locks function properly. We can rest easier knowing we're secure and safe. Don't hesitate...use Mellos Locksmith!!

You really find out how good a company is when things go wrong at 2 AM. I got locked out in a…read morepretty sketchy area late at night, and TN Premier Locksmith was a total lifesaver. Fast response time, super professional, and made a high-stress situation completely painless. Worth every single star!

Appointment was made the day before for 11 am. Tech was an hour late for the scheduled appointment…read more After waiting and postponing my business, he was unable to open the door. What kind of locksmith can't open a door? I am still locked out and have to find a competent locksmith to open the door and make a key. Do not use this locksmith under any circumstances. The owner has not contacted me to apologize or offer to come out himself. I am in disbelief at the disregard for customers time and needs. Just unbelievable!!

The vehicle I purchased a few months ago only came with one key. I called the dealership to see how…read moremuch a duplicate key would cost, and it was $300 + programming+tax. I called A-1, they told me they had the key I needed in stock and gave me a quote. It was $150 plus tax for the key/fob/programming. I came into A-1 about two hours after the phone call and was helped immediately. They had my key/fob ready and programmed to the car in under 20 minutes. I also got another laser cut key made while I was there and that was $40. I appreciate the quick service and reasonable pricing!!

Sam is very friendly, hospitable and knows what he knows and is good at it. And if there is an…read moreerror, he will fix it. Awesome Sam.

Convenient to where I work. They are quick and professional. I never have to come back twice to…read morehave my key remade for they get it right the first time around. Thank you

One of the best experiences with services here in Nashville…read more They were true to their word and got to my house in 15-20 min to let us in. The price was unbeatable especially for a 5pm lockout. Respectful, quick and priced well. I would recommend them to anyone in the area.

David's Lock And Safe installed a lock for my elderly friend and I was very impressed by his…read moreprofessionalism and service. He was kind, polite and very patient, he cleaned up after himself, and my friend and I were both very happy with him and the work done. I highly recommend David's Lock And Safe!

Just moved to Murfreesboro and needed to change several entry door locks. We contacted David, who…read morewas one of the only locksmiths that answered their phones/text. He set up a time, let us know when he would arrive, and worked with us on what we needed. We had several very old doors that would not accommodate newer, keyless entry. David worked with us to find a solution, keyed all of the doors the same, and gave us options. His work was professional and I would call him again for any lock/safe-related issues in the future. Highly recommend him for your home or business.

Will was great in helping with a recent project to re-key my locks. He made the overall experience…read morevery enjoyable as he answered all my questions, and I felt he was knowledgeable and extremely professional. He provided quick quote and appointment. Showed up on time and is a prime example why I truly believe in supporting local businesses like Access.

The locksmith showed up at the house and quoted 3 locks at $25, $25, $35, and when the job was done…read morehandled my wife a bill for nearly $300. When she questioned the charge in that he had just quoted the job, he said the rest was a service fee. He then insulted my wife by quipping, "Most people in these affluent neighborhoods know there's a service fee". If you're thinking using these people.....think again. Dishonest is the nicest word I'll share.

Fantastic! Bryan Anderson went above and beyond for me, and I couldn't be more grateful. My old…read morecar's ignition was the issue, so definitely not a straightforward lockout situation. He was totally cool and optimistic when I was panicking, which I so appreciated . He got me on my way as quickly as he could with good advice and next steps for how I was to fix the issue, so I won't find myself stuck again. Best value for auto work I've gotten in a LONG time!

Seems like a scam. Was quoted ~ $ 40 for a lock-out…read more I wasn't told before the crazy lady unlocked the car that it would be over $200, somewhere around $250. And they only do the social pay stuffs, venmo, etc. Very, very disappointing.