Keith, Liz, and their team were fantastic to work with. They helped finished our basement bar with…read morequartz countertops and ceramic tile backsplash. From start to finish everything went perfectly. We don't have a walk-out basement, so we had to come in with them through some small windows. This was challenging, but it worked out. We couldn't be happier with how everything turned out.

We had a great experience with this company. Yes, you have to put in some time and effort. You need…read moreto go to the store in person. Yes, you need to ask Intelligent questions. They spend quality time with you showing you what options are available out on their lot - you need to look at the slabs!!! So, yes you may have to wait a little bit to recieve the 1 on 1 attention. Take a breath people. This is probably a once in lifetime purchase, don't be in such a hurry. Quality is key and this company delivers on quality. The office staff and the instillation crew were amazing and professional. We could not be more satisfied with the product and the service we recieved.

Builders Group Construction did an amazing job on our Bathroom remodel in Oakwood, Ohio. They…read morecompletely transformed the space. We went from a basic tub/shower combo to a beautiful set up with a garden tub and a new, tiled walk-in shower. The details really make it; the marble mosaic floor looks incredible, and the wainscoting tile around the entire bathroom gives it a clean, high-end finish. The bathroom is finished with a white vanity and black accents that ties everything together. The construction crew was professional, they kept the space clean during the remodel, and the quality of work shows in every part of the room. I would have gladly given 5 stars if I was simply reviewing Justin (the project manager), Kevin and the construction crew. However, the owner of the company, Mark, has poor people skills. When we had an issue with lack of communication between Brittany and us and Brittany and Justin (which essentially cost us $3000) and I reported it to Mark, he blew it off and talked to me like I was an inconvenience to him. All he had to do was say they dropped the ball and apologize, but his ego would not allow him to do so and he instead said, "I don't know what to tell you, you can do it or not, its up to you." That is very poor customer service in my opinion. I also feel that during the "selling the job" phase, Justin should have been included in the initial meeting with us and Brittany (who sold the job) so there was no miscommunication between the two of them. With all things being said, I would still recommend Builders Group Construction, but I would not deal with Mark again.

Edit: After completing and submitting a quick line by line analysis of the original cost estimate…read morequoted, the work that was completed, and the final invoice, the company representatives were responsive and understanding of my frustration on the price estimate and invoice correlation (or lack there of). They quickly reached out at that point and to make sure that the billing issue was corrected. Our new total is a little under $1k, which actually lines up much better to what we were originally quoted and the work the was actually done. The invoicing system that this company is using is a new to them system and caused quite a bit of issues in the pricing of our project. I do not think that my experience is the normal experience for this company, however, I do HIGHLY recommend thoroughly reviewing your cost estimate prior to work being completed and making sure that you have a THOROUGH understanding of what you are paying for. Original issue: They originally quoted us $3000 for a total wall replacement and new Subfloor. They were able to adjust the wall and replaced a square of floor board and still tried to charge us almost $1700. Attached shows the original estimate which included taking the entire wall out and replacing. The final $1339 invoice is not including the $304 deposit that we made on the original estimate. That included, puts the total paid $1643. There entire invoicing system seems insufficient for customer needs. I have a limited idea what I actually am paying for at this point. The original estimate I assumed was paying for entire day or 2 labor, but of course I have no idea since labor and materials don't have their own line items. From the entire billing process it seems as though they arbitrarily put in numbers. I was told I would get a 10% military discount, but I have no idea if that is the case as their is no line item showing that on the invoice. I am extremely disappointed in the billing process of this company, had I known that I would being paying 66% of the original estimate for 25% of the work, I would have actually had them do all of the work I was quoted for. I genuinely feel deceived and robbed at this point. I guess the only silver lining is my door shuts easily now... I will also say the quote process was easy and well executed.

Just had our new countertops installed and couldn't be happier. They look absolutely amazing…read more Everyone we dealt with was great -- from looking at their inventory to the installation team. Will definitely be working with them again on the master bath overhaul.

Went to several places looking for countertops for our new home. This place was significantly…read morecheaper for Quartz I wanted then most places bc your not paying for a fancy store or designer. It's just a little shop in an industrial area but they have the exact same brands of ( Quartz at leastthat's what I was looking for), as all the other places. Friendly and very fast got my quote within a day. Thanks guys great service!

I hired this company to fix a window. They arrived very late, which I can understand, but the…read moreactual repair was not done properly. While the glass itself was replaced, the plastic trim around the window was destroyed in the process. What could be salvaged was roughly caulked back together, and the remaining pieces were left broken. In addition, the drywall on the interior around the window was damaged and never repaired. I reached out to the company afterward and was very polite and respectful when speaking with the owner. Unfortunately, she was short and dismissive. I made it clear I wasn't attacking her company or the tech. In fact the tech was a nice guy. I simply wanted the issue resolved. After several text exchanges, I was either ignored or told she would get back to me, which never happened. I would share before-and-after photos if the platform allowed it, as they clearly show the damage caused. Overall, the lack of quality workmanship and poor follow-up made this a very disappointing experience.

I used Greater Glass to install a custom shower door and was so pleased. When I had a golf ball…read morehit and shatter a Pella sliding glass door, I used Greater Glass for the glass replacement. I did call Pella but they tried to force me to buy a new door. I knew Greater Glass would do a better job anyway. They are professional, trustworthy and hard-working. They just completed the glass door install and, as I know I would be, I was so pleased with the finished product. Nobody works harder to give you the best in glass work! Thank you Greater Glass!!!! Another project well done!

I've used Highfield for7-8 years now. They've replaced a garage door for us and installed openers…read moreat a couple of family homes. We couldn't be happier. They charge less than the big box stores and have a much better warranty. Every time I've called them they come out within 24 hours I'm a customer for life.

I hired them to install new top & bottom door seals on my garage doors. The doors were 25 years old…read moreand starting to fail. I chose their company, because I wanted to do business locally. The service manager & Rodney told me that the correct door seals for my existing doors were no longer available. Highfield Door Sales installed universal door seals which clearly did not fit our doors and were not installed properly. The aluminum door seal they installed was cut too short on the ends and hung down 1/2 inch below the bottom of my doors. Their solution was to fill the large gaps with big globs of silicone. The rubber going to the outside edges were not attached to the bottom of the aluminum frame and hung down. The doors did not seal to the floor properly and water leaked underneath them when it rained. This was not a professional installation. I texted pictures to Rodney's phone of the terrible job we received and he stated by text back "the way the bottom retainer was installed is completely unacceptable and I totally agree with the top seals not being secured enough". We also had them grease our doors and hinges and they sprayed lubricant all over our door hinges. They did not wipe it off and it ran down all of our doors and left dirty streaks on our white doors. Again, Rodney stated by text "I totally agree with you about them not wiping the excessive lubricant off completely unacceptable". They came out a 2nd time and installed a new set of door seals. The 2nd time was not much better. The door seals were tighter to the bottom of our doors, but they cut the rubber seals at the end and rolled them back onto themselves. Eventually, the rubber began to hang down and hold water inside of them. They were not attached to the aluminum frame at all and did not seal to the frame or the floor. We called other garage door companies. The correct seals for our Haas doors are in fact still available and have been used by Haas doors for over 25 years. Rodney and his service manager were not truthful with me, both of them told me the original Door seals for my garage doors were no longer available anymore. I told Rodney I found the original door seals for my doors in stock at other companies. After all this , Rodney stated he could of got them from a 3rd party. TL Doors installed the correct Haas door seals on our doors. I sent Rodney the bill from TL Doors for $ 650.00, which was very reasonable. My bill from Highfield Door Sales was $ 1775.00, I should not have to hire someone else to fix a job I paid twice for 9 months after they installed them. Rodney agreed to refund me the $650.00, but then only gave me a partial refund back of $386.00 leaving a balance of $ 264.00 due to us. About 1/2 hour after my last request for payment, Mr. Highfield gave our dealership a 1star review. This Retaliatory review came about because of poor workmanship by his company and poor customer service to resolve this issue. Rodney said he had issues with 2 trailers he bought from us from a 1 1/2 and 2 1/2 years ago. Everything was fine with his 2 trailers, until we demanded payment on the balance due of $ 264. Rodney agreed the door seals installed by his employees was not a good job and in his own words by email, "Totally Unacceptable ". Mr. Highfield said he would refund our money back that we paid TL Doors of $ 650, but only gave us a partial payment of $ 386.00 leaving a balance of $ 264.00 due to us. You would think a reputable business person would settle this with us and repay for the poor job by his company, but NOT Rodney. Keep in mind this has been going on since last year. Mr. Highfield has been very unprofessional in resolving this matter and even stated in one of his emails towards me on 3/25/26, "you are a complete and utter jackass". Another email an hour later from him, "You are a mess sir. You probably should get yourself a psychological evaluation of your mental capacity because you have some serious problems". All of this profanity and defamatory remarks towards me is unacceptable, Great customer service Mr. Highfield WOW just WOW

Used Lucas on probably over 100 jobs on my apartment buildings in Dayton. Solid Work, Fair Price.read more

Horrible experience..Started work on unscheduled day..Said the would use bucket truck or crain and…read moreclimbed tree instead and dropped it using my neighbor's tree as an ancchor without my neighbor's permission..They broke my grill, a chair, and damaged the fence..They claimed they would move the planters and patio furniture and threw everything throughout my flowerbeds and did not move anything back when they were finished with job. crew was nice but boss not so much..No respect for customer, neighbor's, property and pets...Beware especially if your a woman.

Had a very large walnut trimmed back over my driveway and had work done on several other trees…read more Others that quoted were very wishy washy regarding pricing and service or they came in with an extremely high estimate. Samson came in with a very reasonable price and did not have to negotiate. They clearly had the top of the line equipment with an 80 foot cherry picker to get the job done. All large limbs were tied down and brought to the ground as opposed to the cut and pray approach. When the job was completed, the yard was actually cleaner than it was prior to the job.

I am extremely pleased with the service I received from Samson tree care. Sam was professional got…read moreme in a timely manner and did a job that others we are unable to do. I am grateful for this company and would recommend them to anyone.

Alex Kris and Titus were very friendly and did and very good job.i will recommend this company as…read morelong as they keep having such good employees