This location is right next door to the Austell tag office. According to the associate (Ben), as of…read moreJuly 10, 2024, they have only been open for 2 months. Interior / Exterior The exterior seemed clean and I didn't venture inside. They are in that little building formerly occupied by Community of Faith Church, Not sure what's down the road that runs alongside the spot, but when I got ready to leave there were tons of cars extending back down the street. Luckily, a friendly motorist waved me in so I was able to pull out fairly quickly. Customer Service Ben was nice. Chatty and pretty aggressive sales wise. It didn't bother me at first, because I'm from the country but he is definitely very informal with his customers. I can't get mad because he definitely told me about some discounts I wouldn't known about otherwise - but I'm warning you to be prepared for him to REALLY try to get you to buy some windshield wipers. I explained to him, when I called yesterday, that I was on a budget because I inherited some vehicles that could not yet be sold due to probate and I was dealing with having to pay insurance and keep them tagged and titled. Their regular non-discounted price at this location is currently $20. Ben said the other locations, like Atlanta Rd are $25. I also like the fact that there is no surcharge if you're using plastic to pay. But what I didn't love is that I told him 4 separate times that I wasn't interested in purchasing wipers because I don't even drive this car. Then when I looked the blades up on Amazon, Dekra's RainEx blade price was $11 higher ($22 total). He would not let up. He kept on about how quick it would be, how he hated to see a $100K vehicle with crappy blades and how it really pissed him off. When I told him that I didn't think blades were even visible, he said he always notices blades. When that didn't work - he beat me over the head with the fact that he'd given me a discount on the emissions test AND he was willing to nearly match the Amazon price on the blades. Honestly, I felt guilt-tripped and I was ready to get the heck out of there because I had two more vehicles to get done, so I just said ok. Keep in mind, once I got all 4 vehicles tested, I had to spend over $1800 at the tag office because one of these cars is apparently NOT depreciating like normal. Laughing / crying emoji. I respect the hustle and I'm sure Ben is a nice guy, but I definitely felt the sales thing was way to aggressive. For that reason alone, I wound up taking the other two cars elsewhere. See other reviews. Price Value I already mentioned the $20 regular price but it might change to $25 in the future according to Ben (to match the other Dekra centers). Deliberately not mentioning my discounted price, but be sure to ask whether they have any military or first responder discounts. Personally, I feel like they will keep the $20 price because Austell Emissions (4612 -3 Austell Rd), located right next door on the other side of the tag office charges $18 for cash / $18.72 for card and Lincoln Emissions (4968 Austell Rd) charges $18 as well. Fuerza Latina Insurance (4788 Austell Rd) also charges $18. Overall Overall, I would go back - but only when I know Kimberlee or another associate is gonna be there. Ben is too hard to refuse / say no to. Lol.

I was in and out within ten minutes. The young man who assisted me was kind and friendly. He did…read morewhat was needed to do and that was that. I paid for nominal fee and no more. They also provided an extra $4 off if you checked in on Yelp, so it was extremely affordable. Since my dealership no longer does the emissions testing, I will happily return next year and I recommend Dekra to be the go-to spot.

I went here for my annual emissions test and received incredible service…read more When I arrived, there was only one line open so that had me nervous. But luckily I arrived almost when the customer in front of me was done. As my emissions was getting checked, me and service rep had a great conversation. He was nice and get his work done. Definitely worth the time and money!

I go to this location every year because they are friendly, yet very professional…read more I went today and he was on his break and scheduled to come back at 2pm, and it was 1:45pm so I decided to wait. Within a few minutes, Q removed the sign and motioned for me to drive in to get serviced! Amazing customer service that you don't receive on a regular basis. Thanks again for your excellent customer relations and willingness to exceed expectations! See you next year!

What a fantastic experience. While in the area, I figured it a great time to do my emissions test…read morewhich is a totally new concept to me as a transplant. After seeing my friend and fellow Elite, Jeneen, and her great review on their Yelp page, I figured I was in good hands. I called in advance wondering if I needed an appointment, if I would be there for hours or what. I spoke to the kindest gentleman, Jon, who calmed my anxiety and answered all of my questions with total patience. He even told me it would take less than 3 minutes! (He told me the exact timed total but I forget lol) When I arrived, I was the only person who was in line for emissions and drove right up on. Another young man welcomed me along with Jon, and they informed me that the systems were down. I thought this meant that I couldn't do the test at all, but they assured me that I could, but there may be a delay in it being auto submitted to the tag office. All good for me! It's so good to know that in advance. Jon did his thing, all the steps needed to do this test and I swear, less than 3min later (I feel like it was even quicker than he quoted me) he was done!! What an amazing experience. At Wash Barn, emissions tests begin at $18 but for $2 more, you can get a car wash with the works. Sounded great to me so I quickly took that deal. Between the emissions test, chatting it up with Jon and the car wash, I was in and out in about ten minutes. Superior experience, customer service and value all in one.

Just came by for a car wash--Jon hooked me up and even took care of my emissions. Super smooth and…read moregreat experience all around!

Service is fast and was friendly. Also you can get some basic car supplies too. Worth it for speed…read moreand convince.

Yelp led me to this Dekra location for my latest emissions inspection. The reviews are polarized --…read morea bunch of five-star reviews and a few one and two-star reviews. My three-star rating is because I waited almost 1.5 hours to get my emissions checked here. That's by far the longest I've waited at any emissions place over the last ~25 years. I came here because the place I'd been going to in recent years was temporarily closed. I pulled up to the lot at 2:18pm on an ordinary Thursday. The time printed on my report was 3:39pm. When I pulled up, there were nine cars ahead of me. The cars were packed in and the tail end of my car (just a little bit) was sticking out onto Collier Rd. It wasn't clear where else go to because the Goodwill next door doesn't want Dekra customers in their lot. The guy in the SUV ahead of me got tired of waiting and left. A woman in an SUV behind me looked agitated and annoyed with the wait. If you come here, be prepared to wait. Hopefully, you'll get lucky like some of the other Yelpers here. This is a one-man shop. I was seen by the manager "Mr. Ben" Benjamin Floyd, who's mentioned in many of the reviews. I believe it's just him and one other inspector who works at this location. Mr. Ben is a personality. He's a talker and we hit it off immediately, joking around and shooting the breeze. I could tell he did the same with others ahead of me, because some of their faces lit up, as well as with others who left reviews (hence all the five-star ratings). He runs a tight ship and isn't afraid to put people in their place if they give him a hard time. He is trying to get cars through as fast as he can, but this location is very busy. This is a tiny place. I saw Mr. Ben had a deal where he'll do your emissions test ($25) and install two Rain-X wiper blades for $65. On-site is a porta-john and a quick hand carwash. I saw two small ladies working the carwash on the other side of the emissions testing structure. Visit this link for coupons (e.g., $4 off your next emissions test): https://www.dekra.us/en/ga-offers/ Dekra started in Germany in 1925, then known as Deutscher Kraftfahrzeug-Überwachungs-Verein (German Motor Vehicle Inspection Association). The "Deutscher Kraftfahrzeug" is where "DEKRA" comes from. Read their Wiki for some interesting history: https://en.wikipedia.org/wiki/Dekra I had time since I was waiting in line. At the time of writing this review, Dekra has 20 inspection stations in Georgia, all in metro Atlanta: https://www.dekra.us/en/georgia/georgia-inspection-stations/ Mr. Ben told me wait times are much better if you come first thing in the morning: 8am, Monday-Friday and 9am, Saturday-Sunday. He told me this Dekra location was experiencing an unusually higher demand than normal at the time.

Great and reliable service, I've gone here for 2 years now and they're the best in town!read more

Reliable, Fast, and Friendly Services!! I would recommend…read moreAkaya Emissions to all of my friends.

Ryan was respectful and really quick with the job, was in and out in less than 10 minutesread more

Not the normal place I go to as it's quite expensive compared to my normal place but it needed to…read moreget it done and it was close to my home. Quick and easy. They didn't make fun of my not really knowing everything or where everything is (normally my husband does this for me and I don't drive often) The guy was kind of chatty though nothing weird or uncomfortable, just chatty. Just heads up if that's not your thing. If you love chatty then you should stop here

Great, fast, professional, and friendly service. I've been going here for several years now for all…read moremy vehicles. The emissions technician is always nice to chat with and courteous. I've been to other locations over the years with some really rude employees. This spot has been my go-to place ever since.

Very nice guy!! Great place to get emissions. It was quick and easy to get done. I appreciate the…read moregreat quality

Came here at opening and was literally in and out. Very friendly and approachable given the area…read more Took less than 10 minutes. Not bad for $25. Thank you!

The customer service was severely lacking, from the annoyed wave forward to the dismissive credit…read morecard return. I won't be returning or recommending due to the rude, haughty employee.

Fast, easy experience! Leonard was efficient and kind. I paid $25 for my emmissions test. Will be…read moreback again!

Who knew I'd be reviewing an emissions testing center?…read more Anyways, here I am. $21 with coupon, $25 without. Short wait, uninspired emissions clerk, and a sense of danger roaming around this Buckhead location. The price seems too high for what they do, but who am I to judge. You come for the test, not the customer service !