This place is a fucking joke! If I could give negative star, I would. First, I was quoted $1041 for…read morea repair on my car. I go to pick up and it's $250 more than what I was told. No email was sent to me for the first quote I was told. Hell, no email was sent to me period. I get into my car, it's running hot and the a/c isn't working which was not an issue before. They're trying to charge me more for an issue that was not an issue to begin with. I really wish I never was reeled in by their fake ass "family" business spiel. THEY'RE FUCKING CROOKS! RUN AWAY FROM THIS BUSINESS

I would be very cautious about using this mechanic service for anything other than an oil change…read more I had a check engine light issue and their diagnostics indicated low compression on #3 cylinder, their recommendation was replace the engine. I ended up taking my Audi Q5 to a Import specialist and they indicated the issue was a bad fuel injector. They were able to take care of the repair in short order. They also told me that previous work done by Woodies wasn't done correctly and they had to do it over. They talk about their quality of service and their ASE certified mechanics and their belief in Customer Service and treating you like family. That was not my experience.

Did not do what they said, charged more and did not communicate as they said they would…read more Came back the second day and no one was working the desk. Finally came out and could not locate my key. Really disorganized.

Went for an inspection in afternoon and was told it would be three hours since it is first come…read morefirst serve. Told to come back first thing in the morning. I was the forst one in the door at 7AM. Told it would be atleast two hours as they got backed up from day before. They dont offer appointments which is a poor service model for this type of business. No wonder their rating is so poor. They've lost my business for good.

I came by because a piece of my flash guard was loose and flopping at the bottom of my car. I asked…read morefor help and they resolved my issue in like 15 minutes. They were so kind and generous with their service. I've been to several Woodie's around Charlotte and Huntersville and I'm always so pleased with the service I receive. I don't know much about cars and I think that's pretty obvious when I come in. Despite that, I've never felt like they're trying to upsell me or take advantage of my naïveté. I'll always go to a Woodie's when I have issues for that very reason and it's so great that their staff across all locations share the same mindset and practices.

Do not bring your vehicle here. If that's all you take from this review let it be that…read more I took my girlfriend's car for an alignment after I replaced the suspension (I am a certified mechanic) and when looking at the "recommended" services it included the engine air filter. When I looked at it myself I noticed that the tech had snapped the plastic off the box. I took the car back and pointed this out and after the manager called the tech to look at it the tech had the audacity to claim that "it was broken before it came in" I know this was not the case because I worked on the car the day of, and would have 100% noticed. Not only that, but you could see the bright white shiny filter through the crack he had just made. So the tech blatantly lied about that, and also lied about having checked the cabin air filter, because I had just replaced it a couple weeks prior and know that in no way did he take the time to check and just marked it as "urgent!" The shop did agree to replace the box, but being cheap did not do so with a new OEM Toyota part but instead bought a used and had the same tech install it and he broke this part too. Then tried to blame Toyota for making a cheap part. I know how this business goes, and know that these guys pray on customers who don't know anything about their car. If I had not called them out, my girlfriend would never have known that they broke her car (they also tried coming up with some bs about this not affecting anything). As seen in the attached picture that gap goes into the engine and they're out here saying "there's a screen that catches anything". Total bs In short, these guys lie, recommend unneeded replacements, and are overpriced.

So so disappointed. This place was recommended on next door and we were anticipating a positive and…read moreprofessional experience. We made an appt and when my husband showed up he was treated so horribly. My husband has decades of experience as an executive and is a super nice guy. He was treated so rudely and told irregardless of appointment they "might" get to it at the very end of the day. He was sent away after a horrible experience. Very disappointed and surprised since reviews had been positive

Old school auto repair place. Jimmy runs the show and has a great technician team. Just plan to…read moreshow up at 8am, stand in line, and then check in with Jimmy. He will take your name, phone number, vehicle issue, and keys, and give you a call when the mechanic begins working on your vehicle to provide a quote. Didn't try to upsell. Did honest work. Work was done within a few short hours. They are a very efficient and honest team. I will be back!

I called in unsure about my vehicle's power steering issue e and a mechanic from this shop was…read moreable to provide me without hesitation. I appreciate the feedback that was given to me! Thanks!

my car AC was not blowing cold air they checked and found…read morethe seals were old and broken they replaced the seals and added Freon now it's blowing cold air they were wonderful to deal with

Manager Eduardo Very racist ! I went to buy brake . I…read morepurchased brake pads they let me use my military discount. Went to the shop to get them put on they said I need rotors. So I went back to get the rotors and asked about pricing got ready to pay for rotors and they said you need your ID again to get the military discount. I left my wallet back at the shop And I was like I just bought brakes here not even 30 minutes ago with the same guy checked me out, the Eduardo manager was like no I'm not giving you a discount if you dnt show me the id now. Then he Proceeds to walk off talking about me in Spanish. Like i didn't understand him. He Treated the Hispanic customers before me completely different and nice than me. Never going back, I'll drive 30 mins before i go back to this one.

TAKE Note: If you buy car parts and your spouse has to return them, you have to use the same debit…read morecard it was purchased with. even with my receipt. This is the first time I have experienced this. We have the same bank account. They said it's an auto zone policy. Making things difficult for their customers to return things. It makes so sense to make returning a brand new, unopened, receipt in hand this hard to return an item. Not happy at all!

This is how a car buying experience should be! Found the exact car we were looking for but it was…read moreup north. From their website, we were able to reserve the car and have it shipped to Pineville for no charge. Every other dealership, even big named national chains like Autonation, can't seem to figure out how to keep inventory updated real-time. And no one else is willing to reserve a car and take it out of the available supply from an internet request. Rico and Chad at Carmax were extremely helpful and courteous to me and my daughter to help her buy her first car. No high-pressure sales or shell game financing. Simple. Straightforward. And a pleasure to work with. We will definitely be back to Carmax for all of our used car purchases going forward.

Bought 2021 VW Jetta for my son in June. Drove it 200-300 miles total. Started having braking…read moreissues. Took it back to Carmax service department because they say they do 140 point inspection prior to selling you the car. Their techs supposedly checked the brakes out & said they're fine & my son needs to drive it more. So he did for next couple weeks with braking issues still occurring. Nothing horrible but just almost stopping sometimes too quickly & a little bit of grinding noise. I just took it to Firestone & the car needs all 4 pads & rotors replaced. Nice 140 inspection Carmax lol. He's driven this car a total of 5-600 miles. Don't trust Carmax inspection report....its a complete scam!

I hate to leave a bad review on a local business but unfortunately I have to in this case. I came…read moreto get an oil change and specifically asked if they would check my fluid levels and air pressure and top them off if needed. Oil change came out to be $99 and the front desk worker did confirm they did a full check on my car including fluids and tire pressure. Well, the next day I checked and my tire pressures were low (around 25 PSI when they're supposed to be 32) and my power steering fluid was also very low. I guess they did a good job on the oil change part but not sure what I paid so much for if I ended up having to refill everything else myself.

This is my second time coming to CMD. Bill & the other man that work at the front are amazing. My…read morecar wouldn't start this morning & I took it here to get tested, but was worried I wouldn't have time to fix it because I had to go into work. They immediately got my car in , tested , quoted for a new battery , and are installing all under 20 mins. As a young female it's hard to find a trusting car shop that makes me feel heard and respected. 5 out of 5 stars all day.