My car was at one shop, and I needed it towed like 10 min down the road. Im at work trying to set…read morethis up and they said if I'm not there to pay with cash when the truck shows up, they won't tow it. I asked if I could stop by there office after I was done work and they essentially told me to go F myself.

A nice day at the beach ruined by a company that is running a parking scam. I went to Kal beach to…read morespend a few hours this afternoon. I parked and followed the instructions to pay for parking and to put the receipt on the dash of my car. When I returned to get my car out of the lot it was gone. I was told I had parked illegally and the attendant there pointed me in the direction of a sign that was placed behind two other signs and had branches from a tree covering it. The sign said that it was for boat launch parking only. Also, the sign where I paid to park didn't mention that the lot was for boat launch only. When I arrived in the morning the attendant was not there. It is clear what is happening here. A parking lot that charges $5 for a full day of parking isn't making a lot of money and for sure not enough to hire an attendant. The attendant is obviously there to call Vernon towing to tow cars out of the lot that didn't launch boats and that is how this lot makes money. So I am from out of town and they have caught me with this scam. To make matters worse I had plans to go home tonight as I have to work tomorrow. Vernon towing is saying that I can not pick up my car today because they are closed but they are still towing cars right now. You just can't get it back today. Now I know that this is a towing company and there are not many reputable towing companies in this world and I wouldn't expect Vernon towing to be any better or even reputable. But this is a scam that is taking advantage of tourists and Coldstream should shut this down. Now I am writing this review in hopes that those that read this chose to not use Vernon towing if there is another option available to them. I hope they go out of business.

these guys were great. Ignore the first review. The car was done on time price was right and as…read morequoted. Thanks guys

f I could give this company 0 stars I would. I deal with serious back pain and have to see a…read morePhysiotherapist massage technician etc. Due to their rental cars. WHAT EVER YOU DO, DO NOT EXPECT A RENTAL/ car while you wait for your car to Be fixed. I took my car in last summer and they gave me a pay crusier. I was only 10 min away when the steering when I had to pull on the side of the road. I called them and they told me to drive to Walmart and buy fluids. The wheel wouldn't not turn and wasn't dangerous. I took it was immediately and that's NOT THE WORST PART. The gave me another car. Witch I regret taking. THANK THE LORD MY CHILD AND DOG WERE NOT WITH ME THAT DAY. I had a shift at 7am the next day I was driving I turn on the highway and the WHOLE CAR GAVE OUT. I WAS STUCK IN A CAR WITH NO WORKING BRAKES OR GAS PEDAL. THE STEERING WHEEL ALSO GAVE OUT AND ALL LIGHTS AND SOUNDS WERE GOING OFF. it felt like seconds before I hit a ditch that lunged me into the air and I misssed the light poles and wiring by just inches. I after landed FLAT down ona side of a road thank god there wasn't no one waiting to cross. The fire and the police and ambulance couldn't not believe I was alive do. THE CAR WAS TOTALED. I Did not get an call Fromm the company to make sure I was okay or anything. They offered no compensation and refused my calls And in the words of the receptionist "will not Be taking my calls or business". I have a7 year old with Mild disabilities And a 2 year old dog. If they were in that car they would have been dead today. Only help I wasn't offered wa ICBC and told informations i will not disclose. I left that with severe whiplash and bruising all over my body with all picture to proof ripped clothihing and server shock trauma and please do not risk your life if u want to live there sparecars cant be trusted witch shows the work they do to cars. Way more to the story then that. Just think how careless the are not to even apologize. Keep ur loved oneness safe. Because a 7 year old almost lost his mother.

I have emailed this company twice, called 4 times, and have texted their numbers but they will not…read moresend me a detailed receipt for my tow for insurance purposes and have now stopped replying to me via text. On two occasions they told me that they would send me the receipt "today" and nothing ever came through. Because of this I will be out of pocket for all towing expenses instead of submitting them for reimbursement. This seems like a must if you are ever going to use a tow company. On top of this the driver called me during dinner the day after the tow and asked for me to leave a review which was kind of annoying then and super annoying now. Would recommend using somebody else.

From the owner: Coquihalla Towing & Recovery, located in Kamloops, is a 24/7 family-owned and operated business,…read moreproviding reliable towing and recovery services. Fully licensed and insured, they specialize in emergency towing, covering Light-Duty, Medium-Duty, and Heavy-Duty vehicles, including 18-wheelers, tractor-trailers, big trucks, and semis. Their heavy wrecker and equipment transport services ensure safe hauling for local and long-distance needs. Additionally, they offer private property towing, impound towing, and vehicle storage. With expertise in heavy-duty recovery, commercial roadside assistance, and mobile mechanic services, Coquihalla Towing & Recovery stands as a trusted partner for prompt and comprehensive solutions in the towing industry.

I just wanted to warn many people out there about this company…read more We have used them last fall for a tow, the truck came in, leaking buckets of oil on our driveway ( and I am not exaggerating when say buckets, we had paddles of oil in 3 different spots). Contacted the company, then the owner, promised to come one of the saturdays himself and clean it up, never showed up. So, half a year later, tried talking to the owner through a driver again, he says.... TALK TO ICBC about it.... ICBC? not sure why. But we will definitely take it to the right places. How can the owner be so irresponsible for his business and his vehicles? So, if you are a private property and care for your driveway, please DONT use them!

Poor communication, unprofessional, and incompetent and neglectful doing basic administrative…read moretasks. They go back on their word in agreements and take a month + to get anything done.

I recently got stuck on a goat track up in the hills above Merritt when my alternator packed it in…read more While bump starting front and back I finally got high centered on seemingly the only large rock in the area. With the last dying light we could see a forest fire in front and behind. The wind was blowing smoke and I wasn't sure how in danger we were. I had BCAA premium package and decided to call myself in as I was at the top of a hill and actually within cell range in a very spotty area. The driver would call when he was in cell range and tried to find me in the middle of the night but the roads were to convuluted and narrow to get to me. I finally tried a last ditch effort and chopped out the rock and bumped it a final time to limp as quickly as I could on the last gasp of the battery to a friendly welcoming Chris who got us into Kamloops for a repair at 5:30 in the morning. I am very grateful for his patience and understanding for a long overnight ordeal. Thanks Chris!

From the owner: For towing and roadside assistance, turn to the team with experience you can trust. Don's Auto…read moreTowing Ltd has been serving vehicle owners in Kamloops and the surrounding communities since 1969. We offer complete light, medium and heavy vehicle towing services for all makes and models of cars and trucks. Call us 24/7 when you need help.

Randy and Gerry are amazing. I had a death in the family, and I needed to get my tires changed for…read moremy mom and they got me in first thing Monday morning. I appreciate them so much. They have no idea I've been dealing with Tireland for so many years and I highly recommend them.

I discovered I had a flat tire when I got to the office so popped over to Tireland to have it…read morelooked at. They took care of it immediately, repaired the tire (no trying to sell me a new one) and didn't charge me. The young man that worked on it was so pleasant and efficient I at least tipped him, wish I'd had more cash on me. Great service, great staff and couldn't have asked for a better experience, I'll be back!

I travelled to Kelowna for a couple of days skiing at Big White and experienced my truck engine…read moreoverheating severely on uphill climbs. They were friendly and helpful over the phone, understood my urgency and made time to inspect and diagnose my issue in very short order. They get my truck running enough to get me home (back over the Coquihala to Vancouver Island) without major issues. They identified the larger issue that couldn't be dealt with in my time frame, addressed what they could to make sure i got home, and also avoided me spending extra money that i didn't need to spend. to be honest they could have milked this for a bunch of stuff i didn't need, but they were honest and helpful, answered all my endless questions (thank you Enzo!) made sure i understood all my options. i would for sure recommend them to anyone needing help in a pinch.

Outstanding service, professional, timely and very knowledgeable! Great guys with competitive…read moreprices!!!!! I would never take my vehicle anywhere else!

Fan belt blew on my 1973 Chev RV heading south through Cache Creek at 5:30pm on a Saturday evening…read morein 37 degree heat. Steve came, then went and found a fan belt and came back and installed it lickity split! Fantastic guy, lovely wife, great people who got us out of a serious pinch with speed, friendliness, humor, and caring. If you run into any mechanical trouble in this area, he's your guy. Super experienced and knowledgeable and an honest straight shooter.

I was travelling with my family this summer and we had to get towed of the highway. the service was…read moreincredible and quick! He was able to tow us from cache Creek to Kamloops in no time! Thank you again for such great service!!