I recently got stuck on a goat track up in the hills above Merritt when my alternator packed it in…read more While bump starting front and back I finally got high centered on seemingly the only large rock in the area. With the last dying light we could see a forest fire in front and behind. The wind was blowing smoke and I wasn't sure how in danger we were. I had BCAA premium package and decided to call myself in as I was at the top of a hill and actually within cell range in a very spotty area. The driver would call when he was in cell range and tried to find me in the middle of the night but the roads were to convuluted and narrow to get to me. I finally tried a last ditch effort and chopped out the rock and bumped it a final time to limp as quickly as I could on the last gasp of the battery to a friendly welcoming Chris who got us into Kamloops for a repair at 5:30 in the morning. I am very grateful for his patience and understanding for a long overnight ordeal. Thanks Chris!

From the owner: For towing and roadside assistance, turn to the team with experience you can trust. Don's Auto…read moreTowing Ltd has been serving vehicle owners in Kamloops and the surrounding communities since 1969. We offer complete light, medium and heavy vehicle towing services for all makes and models of cars and trucks. Call us 24/7 when you need help.

Can't recommend this company and Lou and Kevin highly enough! I had a vehicle mishap today that…read morerequired 2 tow trucks and a technical recovery. It was in a rural area and where I went off was difficult to locate and hard to see. Lou and Kevin went well above and beyond and preserved to find me and my vehicle (including walking down a very long steep gravel road to try to see if that was were I was located, as well as checking back n'forth along the main road when they couldn't find me). When they arrived, they were very professional, skilled and pleasant and worked as a team to do a superb job of pulling my vehicle out from the situation I was in. A huge thank you to Lou and Kevin and Brian's Towing Ltd. They did an excellent job and I was lucky they were the ones who came to my rescue!

From the owner: AAA Brian's Towing Ltd. is a privately owned towing company located at 1120 Brant Ave Kelowna BC…read more We have recently expanded to include the Vernon area; the yard is located at 4517 23rd street, Vernon, BC. We provide key reliable, professional towing services along with other roadside assistance. We are committed to ensure your vehicle gets safely to your destination. You can hop in the back of our truck as we have your vehicle towed to your home, to the nearest mechanic or to an overnight storage facility. It is your call, where you want your vehicle dropped off.

We were driving from Vancouver to Cranbrook when our vehicle dropped its engine just outside of…read morePrinceton. This was during the summer with active forest fires in the area and smoke covering the skies. My vehicle was Kia Sorento and there were 2 youths also in the vehicle when it broke down. I called the Kia 24 Hr Roadside Assistance number and was advised they would have to tow the vehicle to the closest Kia dealership in Penticton. And then I was advised that given the forest fires, there were no accommodations available in Penticton nor any vehicle rentals. They also advised that the tow company could only take one passenger. There were no transportation options available in Princeton. This was not a pleasant situation to find oneself in. I requested the tow company call me prior to being dispatched so I could discuss our circumstances. Stephanie from Reliable Towing called me and I advised her of the situation. She attended where we had pulled over and we discussed options. She acknowledged that towing to Penticton would not be a feasible option with no accommodations available and no way to depart the area, we would be stuck on the side of the road. She had brought a large enought truck to transport the three of us and our vehicle back to Vancouver which was the only real option. The added costs were mine to bear. Stephanie was very professional and accommodating and dropped the three of us at our home enroute to the Vancouver Kia dealership. I can not thank Stephanie and Reliable Towing enought for what they did for us. The final tow bill I was out of pocket was $981 but feel it was worth it to be home, safe and sound. The engine was under warranty and replaced at no cost the following week.

My partner and I got a flat on the side of the Coquihalla about 25 minutes outside of Merritt. We…read morecalled Reliable Towing and they assured us that they would be to us within the hour and in good hands. About 50 minutes later we got a text that they were on their way. Great! We waited patiently as we understand that the roads aren't in great condition and safety comes first. After about another hour we assumed the best and that maybe they were sending a truck from Kamloops instead. So we waited another hour before finally calling again to which they informed us that they "transferred our call to Mario's". We called Mario's, to which they responded that they hadn't heard anything from Reliable Towing. At this point I've licked every chip bag in the vehicle clean and every semi-truck driver In western Canada has seen me pee on the side of the highway. We called Reliable Towing back and the deflecting, game playing run around dispatch INSISTED that her driver had seen a Mario's truck helping us out- however we were three hours into this fiasco and hadn't seen a single person to help us. We did not receive a SINGLE apology and as they were trying to send us another driver it was quite clear that they had no sense of urgency even though it was by their error that we had been stuck on the side of one of the most dangerous highways in Canada in winter conditions for hours on end. 0/10 I do not recommend anyone trusting this company with the safety of them, their friends or family, they have a very obvious disregard to public safety and cause public endangerment.

My car was at one shop, and I needed it towed like 10 min down the road. Im at work trying to set…read morethis up and they said if I'm not there to pay with cash when the truck shows up, they won't tow it. I asked if I could stop by there office after I was done work and they essentially told me to go F myself.

A nice day at the beach ruined by a company that is running a parking scam. I went to Kal beach to…read morespend a few hours this afternoon. I parked and followed the instructions to pay for parking and to put the receipt on the dash of my car. When I returned to get my car out of the lot it was gone. I was told I had parked illegally and the attendant there pointed me in the direction of a sign that was placed behind two other signs and had branches from a tree covering it. The sign said that it was for boat launch parking only. Also, the sign where I paid to park didn't mention that the lot was for boat launch only. When I arrived in the morning the attendant was not there. It is clear what is happening here. A parking lot that charges $5 for a full day of parking isn't making a lot of money and for sure not enough to hire an attendant. The attendant is obviously there to call Vernon towing to tow cars out of the lot that didn't launch boats and that is how this lot makes money. So I am from out of town and they have caught me with this scam. To make matters worse I had plans to go home tonight as I have to work tomorrow. Vernon towing is saying that I can not pick up my car today because they are closed but they are still towing cars right now. You just can't get it back today. Now I know that this is a towing company and there are not many reputable towing companies in this world and I wouldn't expect Vernon towing to be any better or even reputable. But this is a scam that is taking advantage of tourists and Coldstream should shut this down. Now I am writing this review in hopes that those that read this chose to not use Vernon towing if there is another option available to them. I hope they go out of business.

The staff are super friendly and owner responds right away when you message so I have mixed…read morefeelings putting a three star review up. Basically, they forgot about two of my appointments and I was a surprise. Then they sold me one product and installed another. Finally, my truck had electric issues after a canopy installation and I was with out lights for several days but they did fix it for free with apologies. Overall a decent group to deal with but my experience was not stellar.

Cap-It is by far the best place in town to shop for accessories for your vehicle. The staff are…read morefriendly and knowledgeable. They have a fantastic selection of racks for carrying anything from bikes and kayaks to heavy cargo. They will help you choose the most appropriate trailer hitch for your car or truck and will even install it! They also do spray on bed liners and carry a large variety of custom floor mats. And of course they are very well known for their great selection of truck canopies! If they don't have what you're looking for, they can bring it in within a few days. I recently moved away from the area, but will drive the extra 2 hours just to visit the Kamloops location because I know I will get the best selection and great customer service.