Had my oven repaired because my gasket was coming off and heat was leaking out from the oven and…read morethen I had the lock mechanism repaired on my washer because my washer wouldn't start until the lid was locked in the lock mechanism was broke. Did a wonderful job on both they were fine price was reasonable would recommend them or call them in the future.

Horrible Place for service. They are always behind and get stupid invoice for not fixing the issue…read more I am never doing any business with these idiots. On call they said they are only picking few customers. Get more people and get the job done... Hope this place goes out of business.

Warning: Extremely unprofessional service -- avoid this company…read more I had service scheduled for my refrigerator and washer and was given a standard four-hour arrival window. After receiving a very unprofessional robocall that honestly sounded like a scam, I called in and spoke with a representative who assured me I would receive a call before the technician arrived. I explained that I would be leaving work to meet them, and they confirmed this would not be an issue. On the day of service, at 2:52 PM, I received another robocall stating the technician would arrive in five minutes -- not the customary 20-30 minute notice that reputable service companies provide. I immediately left work and called at 3:02 PM while driving home. The customer service representative told me she would contact the technician to let him know I was moments away. That call ended at 3:07 PM. Despite this, at 3:26 PM I received a call stating the technician had clocked out and would not be coming. From that point forward, I was given multiple conflicting and false explanations. First, I was told the technician had left my house at 3:12 PM, which is impossible -- I was home at that time. Then I was told he attempted to call me a second time from the driveway, which is also false. I have my phone records, and no such call exists. Had he actually called, I could have opened my garage remotely via my app. To make matters worse, this directly contradicts what I was told earlier -- that the technician was being contacted while I was seconds away from home. The lack of coordination, accountability, and honesty is alarming. This company wasted my time, disrupted my workday, and then attempted to deflect responsibility with inaccurate claims. If you value clear communication, professionalism, and basic respect for your time, do not use this service.

Been dealing with them for two months now on fixing a speed queen wash machine that is under…read morewarranty. They forgot to order all the parts the first time which took two weeks to get and then another two weeks to come install. They ordered the missing parts which took another two weeks and now want us to wait another 3 weeks to install. Horrible logistics planning and overall terrible experience. If this next service they remember to have everything they need it will in total have taken them 3 months to fix our wash machine.

Beware! It's a classic case of bait and switch got a post card addressed with my name on it in the…read moremail for $15 off air conditioning safety inspection & precision maintenance so I called by phone to schedule a appointment I talked to Wendy she asked if I was a existing client I said yes I'm a existing client in which she verified- she said it would be $84.95. I thought great I'd use the $15 coupon on postcard too that they offered me. Then after work was done told it was $84.95 plus tax and the coupon for $15 off I couldn't use. Juston said service was regularly $94.95 and that was the $15 off I said no $15 off would be $80.00 not $84.95. Juston said to call Wendy I did she said service was $99.95 the $15 coupon was for new clients only. Wendy said the coupon was sent out to me as a reminder to call in for service. Juston the technician was a great guy very personable and gave me tip to keep unit clean. Juston said yes he ran into this problem all the time that he would talk to Wendy when he got back to his business. I signed it begrudgingly but I thought this is a bait and switch I called my credit card company I'm disputing it. I've loved having them out and they do great work and are reliable business. The last visit they matched the coupon price of a competitor. The coupon says not valid with other offers but not saying what that is? Definitely not transparent in their business practices. I told Juston I'm putting this up on Yelp. Juston then said he'd talk to Wendy. If they've had this problem with many other customers then why haven't they changed it. Wendy could of mentioned this over the phone.

From the owner: We're a family-owned and operated business that has been providing heating and cooling services…read moresince 1946. We're split in to two divisions, Better Home Heating & Air Conditioning for our residential work and Central Temperature for our commercial w