We had a great experience with Mr. Fix It Appliance Repair. Communication was excellent from start…read moreto finish. They responded to our c quickly and came out the very next day. They gave us a service window and arrived exactly when they said they would. Paul was knowledgeable, professional, and immediately made me feel comfortable that our appliance was in good hands. The repair was completed quickly, and he took the time to explain what was wrong, what he fixed, and answered all of our questions. The pricing was very reasonable, especially considering the quality of service we received. I highly recommend Mr. Fix It Appliance Repair to anyone looking for honest, reliable, and skilled service.

Quick response. Kept me updated on what time he would be arriving. He was very informative on…read moreeverything that was wrong with my washer.

A great place to buy pre-owned and refurbished appliances at good prices. Purchased a refrigerator…read morethat is awesome! David and Michael did an amazing job with delivery and took away our old fridge. We will purchase again in the future!!

I purchased a washer and dryer set from Appliance Warehouse for $1000. We are a…read morepaycheck-to-paycheck family and were looking to save money. Buyer Beware. Only a 30-day warranty, no refunds, no exchanges unless you let them work on it first---and they don't make house calls. The dryer melted wiring causing a fire hazard and the washer never did work properly but became completely unusable after 3 loads. The washer start button was unresponsive at times or blinked incessantly to where the only way to stop it was to unplug it. During the 3rd or 4th load, the process stopped after the rinse cycle and drained without spinning. I had to wring out every piece by hand and take the loads to the laundromat to do drying. Now I am in a worse spot than before I went to Appliance Warehouse because I paid for a terrible product that he won't come fix and I have no way to get to him to fix, and I paid for the haul off for my old washer that still had life left. Clearly David is not a good repairman who stands by his work. I called a real repairman out and he determined the repairs would cost more than $550! That plus the $100 service fee and I could have had a brand-new smart washer and dryer set.

If I could give negative stars, I would. They could have asked SIMPLE (so simple) questions ON THE…read morePHONE that would have saved us a ton of money with no good resolution and their business from a horrible review. Had they TOLD US on the phone that WE would have to remove the appliance ourselves (we are old), we could have told them that WE couldn't do that, saving us from spending money on the service call and from them making a wasted trip. I would not recommend this company to anyone. -Deceptive practices ( who in the name of all that is holy would think the customer has to move the appliance??? It was professionally installed approximately 3years ago.). -Lack of communication. -No resolution. If you needed a sign not to use them- here it is.

I have a lot of problems with these guys. They never diagnosed the problem on the first visit…read more Inevitably, the second visit was required to reassess the problem and order the correct part. Usually it would take a month to fix a problem. In less than two years my washer and dryer broke four times. The first two times they replaced a motherboard. The third visit really pissed me off and the fourth pissed off my property manager. Thank you Lord! I work from home and this repair guy would not shut the #%€£ up. He told me that I am breaking my machine by overloading the washer and he can tell because they have serviced this unit so many times. Would you trust a repair man who thinks the washer's springs can short-circuit the motherboard in both the washer and dryer? No wonder they can't diagnose the issue on the first visit. This is the best part. Our property manager was replaced and the new manager gave Mr. Appliance the opportunity to fix units in multiple apartments. Due to their incredibly sluggish response time, I followed up to check the status on the part they ordered. I had done this on all prior repairs. This time the receptionist could not find my records, she called my rude, and told me to ask my property manager. I certainly did. The vile receptionist called my property manager rude too. It is obviously too much to expect Mr. Appliance to keep track of their customers and order the correct parts in a timely manner. I had the extreme pleasure of researching competitors and located several viable options. My new property manager elected to replace my appliance and Mr. Appliance on the same day. It felt like Christmas.

Justin was awesome! Courteous, professional and knows his business. In and out in less than 30…read moreminutes. Fixed my Whirlpool dryer by replacing idler pulley, belt and roller bearings. Running whisper quiet and priced very reasonably!

Justin came to our house on the same day less than an hour after I called him on a Saturday to look…read moreat our dryer that went out. He determined that the issue was likely the electrical system and that it would be handled by an electrician. He didn't even charge us for his time since there wasn't actually a problem with the dryer.

Had them out for a repair of my mother's refrigerator, which we bought about five years ago for…read morearound $500.. The repair involved replacing a starter relay ,which he had in his truck. He was done in about 30 minutes and charged $250 labor for a bill totaling $360. I had to track down the itemized invoice to find the cost breakdown and when I called to complain,I was told that was the set labor charge that Mr Appliance internally charges across all its businesses for this repair. In short, management response to me: firm and, in my opinion, unfair. We are taking our business elsewhere and recommend you do likewise.

Second time using Mr A. Took a couple of visits to get the right parts and ultimately get the dryer…read moreworking again, but they e delivered both times we've needed them!!!

Justin was great. He did respond quickly and did installation professionally. Great value.read more

From the owner: My name is Justin Nimmo. Owner, Operator and Technician. I have been in this Appliance Repair…read morebusiness for 11 years now since 2015. I serve many clients in NWA including many hotels, Laundromats, Nursing Homes and also I do in-Home repairs. 100% I can't work with everyone, but I'd be happy to help you and your family or business. The advantage of using a smaller company is you usually get a better service tech. Better at taking on problems that others may want to shy away from. Better at communication, while knowing your specific problem. Better at working for you personally, also- Getting there on time and being accountable for "Everything appliance related Look forward to working with you :) Justin Nimmo -- Everything Appliance 4793803710

This company was supposed to give me a refund for a part of my fridge that they ordered wrong. They…read morewould not return my calls and owe me about $330. Never heard from them again after leaving voicemails and sending texts messages. Would not use again and would not recommend.

Ripoff. Charged me $250 cash. Told me it was a bad valve on my frig. Wasn't getting water thru…read moredispensor, caused by a bad valve which they said would correct it. They explained a new valve would keep the line from freezing because the cylinoids on valve were failing that keeps the water from freezing inside the door. The valve let's a tiny bit of water thru into the drip pan, to keep it from freezing. They put a new valve on, I thawed the door out and it is still doing the same thing. Why is it that everybody I ask says it isn't the valve? Except them. They refused to give me any of my money back and are telling me to shut the unit off for 2 days to get the moisture out. When no other place agrees with them. If you use them, I hope they do you right, I have the old valve and will have it tested. All I can say as a fact is that they took the money, I have the same problem, and they refuse to give any of it back even after I told the to keep $100 of it for the service call. They were very prompt and came the same day, which I appreciate. But now I'm out $250 for nothing. So they are very prompt at ripping you off.