Family owned and operated! Love that they've been local and in business almost 40 years- I trust who will be showing up to meet me! As a female, I've used other locksmiths and I never felt safe with them. I felt they were always trying to rip me off and it made me uncomfortable having them around. Joe/Mike are fantastic and make me feel safe - I trust them to perform quality work for a fair price! read more

I apologize for the long story, but have to explain it all. About 2 weeks ago, my hubby locked the keys inside of the trunk of our 2007 Ford Focus. I tried calling our local garage who had us call another locksmith service. After getting the run around for 2 weeks (including them wanting me to call the Ford dealership for the ignition code, which I found out that Ford only keeps those codes for 10 years), we called AAA-1 in a panic. I was very upset because I called SEVERAL (14 total) services that were closer to me location wise, but got the same answering service who told us that they didn't service our zip code, even though one of them was IN our zip code. By the time I called them, I was in tears and very upset. I spoke with a lovely woman who calmed me down and told me that yes, they could come out and make a key to get into the trunk. I was so happy with their response. They were there within the hour, which is wonderful considering they had to drive 35 minutes (at least) to get to us. My hubby decided to have them make a chipped key for us right away, since they were there. We really appreciate how wonderful they were to deal with and how they took this matter seriously and didn't rush us away because of how far away we were. Thank you from the bottom of our hearts. read more

Our technician, Mike, showed up on time and was very professional in diagnosing the problem quickly. He fixed it and gave us helpful advice in avoiding a similar problem in the future. We were very impressed with AAA-1 and would be sure to recommend them in the future. read more

I called to have a key car replaced. Spoke with a guy named Joe who was very rude in telling me how difficult this would be. After getting frustrated with his tone of voice, I suggested that maybe it would be better if I called someone else. At this point, he hung up on me. If this is any reflection of their type of customer service, I would recommend contacting one of the many other locksmiths in the area. read more

AAA-1 locksmith were a pleasure to work with...it was easy to set up an appointment...and they did great work at a very reasonable price..I worked with sandy and with mike and they were both great! And so nice to deal with! I would highly recommend this company!!! read more

Sandy and Joe were great to work with! They were prompt, friendly, worked quickly, and their pricing was very fair. It was easy to make an appointment, and their website was easy to navigate as well. If I ever need a locksmith again, I will be calling them. read more

Wicked quick service, friendly and efficient serviceman. Prices were very fair compared to the other locksmiths I called. And the serviceman showed up exactly at the scheduled time. Good job! read more

They hired a deaf old lady to answer the phone who kept hanging up on me when I needed serious help. Wow, almost as bad as design with Comcast read more