About 3-4 years ago, an employee at the time T told me the company does good work. However, we didn't need anything done until last year (around March), we looked to replaced our gutters. Gary came to our house, answered our questions, and gave a reasonable quote. We were given the time frame of 4-6 weeks for the crew to come out. Which was fine, we weren't in a dire need. I was surprised to get a call about two weeks later that the crew can install the gutters sooner than expected. Which was perfect timing because they held up against the storm that we had in April. read more

We should have read these reviews before we chose this company. Worst experience ever! We strongly do not recommend! Horrible and unorganized. They lost my order. Order was wrong upon install. Install techs cut corners and do not do quality work. The doors are not high quality and overpriced. The owner Gary needs Customer Service Training! Nothing good to say whatsoever! Nothing!!! read more

I will tell our story and you be the judge: We had the salesman in for a bid on a doggie door. Along with the owner on JUNE 18, 2025 . It the visit and we signed the contract. The next day they called to have us sign a new contract because he added incorrectly. We signed JUNE 23/2025. 1-2 weeks the team would be there to measure. We waited 4 weeks. before calling. And another week of waiting to call again. They came a week after that. AUGUST 23,2025 waiting 8 weeks no doggie door. My husband called the office and the office manager ANNA said she would look into it and call back today. Guess what..no call! Called ANNA again looking into it will call.....NO call. The next time Mrs. called to talk to owner. He was out sick. ANNA would get out the contract and put in on owners desk. We were one of 3 families with issues she told me. Two days later the owner called Mr. Y. and said the door was NEVER ordered. But he could get it ordered today and have it the week of OCTOBER 15, 2025. The owner was going to put better glass in that side of the sliding door on the company. We were called OCTOBER 17 the door had arrived!!! Appt for install set for OCTOBER 20, 2025. Install went well. We can't tell any difference in the new glass to old glass. The doggie door is in. Things to think of if you call this company: Don't be as patient as we were with this company! Don't trust ANNA! I asked her why she lied....NO answer to that. Write on calendar dates they say things are to happen with your project. Call the next day and ask questions, if they don't return your call. If your told you will be called back ask when. Hold ANNA to the truth. I imagine this will not be on the site at all - or not long. read more

Terrible customer service. No quote after 11 days and a follow up request. They talk a good game but do not deliver.

Waited two months for our new door just to find out that Keith lost our measurements and we slipped through the cracks. No communication until we reached out to them. Someone came out to remeasure 3 1/2 weeks ago. They come to install it today and it is the wrong door! You would think a company who specializes in doors would know what they are doing, wrong. read more

AA Windows and Doors was amazing to work with! We had to have our deck assessed fall 2020 after a small fire and it was discovered it wasn't up to code at all. Tom helped us work with our insurance company to get what we needed. They gave us a great new deck and a new security back door. We signed with them in late 2020, they came to do the door in early May 2021, they tore down the existing deck in late May, had materials dropped off the following week, and started building in early June. It was done in less than two weeks. The contractor was great and did an amazing job. I would highly recommend them for any deck work or doors you need! read more

See all

I'm disappointed. The guy I spoke with over the phone to schedule my house visit/quote was really nice and helpful. The guy that came to my house for the quote, super nice, chill, I got a rough estimate and was told I'd get solid numbers within around 3 days. It's been like a month now and nothing. Yes I have a card with a number I could call but I feel like I wasn't taken seriously (I'm in my early 20's) and I've never been "ghosted" by a company that should want my money. I ended up going with another company for a door and they're out a couple grand. read more

I recently bought a house and the inspector totally missed the bad roof. Tom with The company went over and beyond the call of duty trying to get someone to pay for my roof. Alas it did not work out and I had to pay for my roof to get fixed. Gary came out to give me the bad news. All my planking had to be replaced plus all my fireplaces the wood had rotted out and needed to be replaced. I so felt sick with my bad luck but Gary and Tom treated me so well and the pricing was fantastic and they did a great job. Would highly recommend! read more

I would like to give a shout out to Tom Sceals! He had installed 8 windows in our home! My wife and I could not be happier with his professional service and great work! Thanks Tom! read more

My girlfriend's house was cold called by Tom Sceals. She listened, kept his card and told him no thanks. Later she had him come look at replacing a door to the garage. It was a custom door and she decided no and again, told him no thanks. I can't remember if we called Tom or he stopped by again but regardless we were in need of some new windows. Tom setup an evening appointment and came over to our house. He explained their business, window technology, and what they could offer. He measured what our windows and gave us an estimate. We sat on the offer for several days and decided to replace just 4 windows. About 3 weeks later the custom windows had arrived and were installed in just a couple of hours. We're very happy with the windows. They were more expensive than your ordinary cheapo windows but the quality is great. Easy to clean, quiet, good action and energy efficient. Looking at getting more (8+) from him this year. Tom is quirky, but a great guy once you get to know him. He calls on us about once a year and remembers all sorts of details about our lives, jobs, even our cat's name. Great personal service. He is a no pressure kind of guy. Tom checks up on the job after it has been complete to make sure everything went well. He's got several photo albums of jobs with happy customers. read more

Could not have had a worse initial experience with this company. After being referred to AA for my door repair by another door company that didn't do entry door repairs, I had given all of my personal information to the receptionist (I assume--she answered the phone anyway). Then I was transferred to the owner who told me that they don't service doors that other door companies had installed. That is fine. But why didn't the receptionist tell me that? The owner was very arrogant (Tom, I think his name was), and when I asked him who did door repairs in Omaha, he said, "I don't know. Go on the Internet and do a search for 'Handyman.'" Really? A professional door company that is established and doesn't do repairs doesn't know of another company that does? Probably lies. Deceitful at best. Stay away from these guys. I did find a door company that was able to service my needs, by they way. It was not a "Handyman." It was another professional door company. read more

My wife and I used AA Windows N Doors to have a window removed from our laundry room and a door installed. Jon R. Came out and provided us an estimate. Showed us our options of doors and hardware. We scheduled the installation and everything went exactly how Jon said it would. Window removed and door installed all in the same day. Fair price, great warranty and the best part this was over 2 years ago and the door looks and operates exactly the same today as it did when they installed it. Highly recommend AA Windows N Doors. read more

Everyone at AA has been extremely helpful and has gone the extra mile for us. We decided about two years ago to replace our windows. We could only afford to replace 4 of the 13 at that time. Tom Sceals and Leo Billings came out and spoke to us and got measurements. We just finished getting the rest of our windows this week and couldn't be more happy. Allen Owens was our installer. He did a great job. I will not hesitate to refer more people to AA Windows and doors. read more