The service here was outstanding. I had an 8:00 AM appointment on Monday, and they literally came…read moreout to my car and had it on the lift within one minute of my arrival. They immediately assigned a team of 3 to 4 people to work on it simultaneously, while another staff member kept me fully updated on their progress. I was in, out, and on my way with four brand-new tires in just 30 minutes. The contrast between this place and big-box clubs like Costco is night and day. At Costco, even with an appointment, I've spent forever waiting in lines just to have my car sit untouched on the rack for two hours. If you value your time and want the job done right, this is the place to go. I couldn't be more impressed!

This place is a machine, almost an assembly line, and that is one reason that they offer almost the…read morelowest cost you can find in the area. As some others have noted, the flip side is that if you don't come with an appointment you can end up waiting for a pretty long time. I suggest picking out your tires and services ahead of time and making an appointment. I found this place pretty salesey; among other things, they suggested replacing windshield wipers that I had replaced only two months ago, and suggested replacing more tires than even the Hyundai dealership. My impression is that America's Tire runs a low margin operation, and one way they try to make up for that is with more aggressive sales tactics. If you are going to come here, I would suggest that you know ahead of time exactly what products and services you need. The quality of the service itself seemed reasonable to me. Since they only do a very small number of different services, the very busy team runs almost like an assembly line; and in my experience that leads to fewer mistakes.

I've gone to Bymar tire for 20 years with my personal and work vehicles, after the business was…read moresold and under new ownership, it's garbage. Got my brakes done there last with the new team, and when I went to check my pads, I found they cross threaded a lug which on this truck requires to pull the axel to replace... Never will I give them another penny of my time.

Shout out to Tino for helping with a valve stem issue. He checked out my Jeep right away and within…read moreminutes she was fixed and I was back on the road. A+++ for the service and A+++ for the value. Definitely taking our tire business to Bymar Tire & Brake in the future!

Excellent Customer Service, local business. Affordable pricing. Excellent turn around time. Very…read moreprofessional.

Came to get a wheel alignment because the previous store I had it done didn't do a great job…read more Started to cause my tires to get bumpy. The co-owner asked detailed questions about my rig and gave me a reasonable quote. Felt trustworthy with all the other rigs outside, and they gave me good advice about possible wheel options for the future. Will definitely be back when I'm ready to add some new boots to the rig!

Great service! The manager Tim was very nice And accommodating. They have competitive pricing and…read moreprice matching. Staff was able to get the needed parts same day and have the job done in a timely manner! I was walked me through the process and given lot of good information on current and future servicing. If you are looking for a new service spot this is a 10/10. I'll be bringing my car back here for the foreseeable future.

Very pleased! My Mercedes had a screw in the front tire and went flat. Took it to American Tire…read moreDepot and they repaired the tire quickly, and had me back on the road! Best of all, they did it for free!! No hassle, no questions asked. It was great, and the employees were professional and did a great job. Thanks ATD....

Wonderful experience there with Bert handling our services…read more We had another auto repair suggest a few things we were skeptical about so we sought after another service place and found Big Brand on Yelp with exceptional reviews. We found the prices competitive and reasonable. We were definitely not disappointed and we have found our new auto repair shop!!

Roger is honestly the reason my family has done business with this location for over 25 years…read more It's truly sad that they don't do not allow lifetime alignments anymore. But they have always treated me fairly and again, Roger's customer service keeps me from going to other places

Excellent customer service even though the team was unable to assist me with my request.read more

If I could give two ratings, I would give Paul stars and Juan gets stars. Why? Here's why:…read more We initially worked with our first point of contact, Paul, thru email, who was absolutely wonderful for two reasons: #1 offered solutions and options, and #2 answered his emails very late at night due to our emergency situation. Well done, Paul! Thank you! 2-stars is for Juan, the manager, who initially should have earned 5 stars for being timely with phone calls to set up the appt and for calling us with any follow-ups throughout the day. The reason for his 2-star review is because we asked ahead if we can retain one of our old tires with the best tread for emergency (we replaced all 4). Of course he said yes but forgot so after we paid our bill, he went to the garage to retrieve the tire, knowing one of the 4 tires had a nail in it. Well, guess which tire he loaded into our trunk - the one with a nail. I called right away the next morning and left a VM with the person that answered the lobby phone. I was told it was Juan's day off but he took my name and number and said Juan would call me the following day. He never did. It wasn't even on a wknd. I was expecting a call from Juan on a Tues. I'm in the service/hospitality business too and I know it can get busy, however just because Discount Tire & Service Center in Irvine already collected $632 from me doesn't mean they shouldn't return messages from a new customer within 12-hours of the service. Feel free to call me, Juan, if you'd like to make it right and to have me change this rating to a 5-star.

Earlier this Summer Ahmed the manager there, offered me a very good price on 4 tires for my 1990…read moreFord F250 and mentioned I needed a new Steering Box to correct "slow response" when steering. They have an alignment Rack on site. I also needed major brake repair. A 36 year old truck requires a high degree of patience, skill and perseverance uncommon with many mechanics these days. Devon was the right mechanic for this job and correctly applied all necessary skills. My F250 steering and braking are like new! I strongly recommend Big O in Lake Forest for excellent work at a fare price! Ask for Ahmed.

ZERO stars. They…read moremail out 50% off coupons to lure people in so that they can sell you unnecessary services and items while simultaneously messing up your car. Which then results in you spending more money and time to go elsewhere to correct all the mistakes they caused in order to get your car to work properly again. 50% off for an oil change came out to be about $80. That's WITH the 'coupon'. Usually, the cost of my oil change is about $100 elsewhere. Yep, they will first drastically inflate their price, then apply the pseudo discount. I know. I'm a sucker. I was already there and figured I'll ignore this nonsense and just pay up out of convenience. I needed an oil change regardless, and just wanted it to be done. Big mistake. They already showed they were sketchy but I was too lazy to drive to another place. What happened next further confirmed their complete lack of integrity and honesty. One person tried selling me tires but clammed up immediately as soon as I told him I just replaced them 2 years ago. It's not like I'm driving around the country to wear them out that fast. But let's get to the technician. I see the name Johan Gutierrez on my invoice. I'm not sure if that's the technician that worked on my car or if that's the name of the person up front who typed up my invoice. The technician claimed my oil filter cap was cracked and couldn't be opened without him breaking. I would have to buy a new one (metal) for $80. He blamed the previous place that did the oil change for over tightening the cap. I declined. I didn't trust them and was going to get a second opinion from my mechanic ( they were not the ones who did my previous oil change). This was who I should have gone to in the first place. I thought they were closed that day that's why I didn't go to them and went to Big O Tires instead. That was my mistake. After the Big O Tires visit my car's alert system shows: Check engine oil Check oil filter Well, that's not good. I go see my mechanic. I tell him what happened and what the supposed issues were. They take my car back to assess. He comes back, appalled. Shaking his head but assures me my car is ok. * person placed the wrong size oil filter * Nothing was wrong with my oil filter cap * Didn't change the drain plug and the washer like how a reputable place would when doing an oil change-It doesn't cost them much to change it. It's just laziness and negligence. * He left the washer off completely! Causing oil to leak. Also, my tires were fine and did not need to be replaced. No surprise there. Neither my name or address are correct on the invoice despite me spelling everything out. They didn't even bother to reset my dash or replace the oil change reminder sticker on the windshield.

I went to American Tire back when I lived in the High Desert, (JT, & Yucca Valley.) They always…read more took such good care of me. They were always very nice, polite, accommodating, professional, and knowledgeable. Then I moved back to So. OC and got reconnected with another American Tire Depot company. They were all equally as nice, professional, knowledgeable, and accommodating. As a single woman it's nice to be able to rely on an honest place that won't over charge or take advantage. That's what makes this establishment so honorable in my opinion, and they do good work. Julie Walsh

Top service everytime! I love taking my car there…read more The guys at the front are always willing to help and they let me know when to pick up the car.

Got my leveling kit installed here, VERY reasonable prices and chill staff. Would recommend…read more Finished the job overnight.

I brought my very old Tahoe to SV Tire & Repair Shop for a torque converter replacement, and Erin…read moreand the Team did an outstanding job! Not only did they handle the repair quickly and efficiently, but they also went above and beyond to accommodate my request for a more heavy-duty torque converter since I use my car for long trips and towing. What really impressed me was Erin communication. He kept me updated throughout the process via texts and Yelp messages and even sent me a video with important updates, which gave me peace of mind. That level of transparency and customer care is rare these days. Since my car is pretty old, I know I'll eventually need an engine replacement or rebuild, and I've already confirmed with them that it won't be a problem. I'll definitely be coming back when the time comes. Highly recommend SV Tire & Repair Shop for anyone looking for honest, reliable, and thorough auto service!

Alfonso and Kevin were both incredibly kind and patient. I went in for an oil change, and even on a…read morebusy day, they took great care of me. They were thorough, professional, and paid excellent attention to detail. Even the service staff were welcoming and friendly, greeting me with warm smiles while I waited. 10/10 experience -- I will definitely be coming back!

Service light turned on my car, but this time it indicated a "break" issue. See I took my car…read moreonce again to Pep Boys. I was informed through pictures that my brake pads and rotors were a very low percentage. (which is not a surprise to me because I've never had that issue in the past several years). There's some nice and honest mechanics at Pep Boys . They have a new manager named Craig, and Alfonso I've known him for over a year now. Great guy as well. I also went back to get that tire repaired (see photo) I went shopping around for a good price, at multiple locations. Pep Boys did give the best price for my specialty tire. that's including installation, balancing, etc. Once again, five stars, - I always usually wait a few days before I do a review on car repair / services, to ensure validity.