Decent kind professional people Clean facilities Attentive…read more Strongly recommend 85 Characters

My mother in law passed away out in Hemet and I needed a storage unit. A-American was quick to…read morerespond to my needs, they helped me out with the paper work for same day set up. They have a great clean place and very cost effective. I highly recommend them for your storage needs.

My parents have been renting a unit here for years and now my siblings & I have taken over. Thank…read moreyou so much to Mike every single time for being patient & understanding of us. He always goes above and beyond, offering the best customer service and happiness to my siblings & I. Thanks Mike!

They add their own insurance to what you are already paying. It's doesn't begin to cover what I…read morehave stored there. Also I did not sign up for auto pay but they suddenly signed me up for it and refused to take it off after I told them to. Can't wait to get my stuff out of there.

In June, we needed to find a self storage facility in Hemet, as we were moving to a smaller place…read more I have never rented a storage unit but my wife has so she read all of the reviews for the nearby places & we chose All Star Super Storage. Signing up was super easy and the manager was so friendly and helpful when we went to pick up the keys. On the day we moved in, my dad fell off the back of our U-Haul truck and cut open his head. The workers in the office helped us out and made sure the ambulance got to us on the property. Ray, one of the workers, kept coming to check on us, bringing us all waters, checking on my dad who was getting a ride home. He helped make a stressful time a little easier and I appreciate him for that! We will definitely recommend All Star Super Storage to all of our friends in the area!

Just rented a unit here and my main points: great customer service in the office, quick and easy…read morerental, and it's a very secure place. Our rental came with a lock and they let us select a unit from the ones available. Also they have handcarts you can check out from the office and a small moving truck you can use with a reservation! And this place is spotless!! I don't know if they just repainted everything but it is in immaculate condition and super clean!!

Great storage facility, good gate hours, and affordable... Very good if you want privacy and ya…read morecome rent a storage space and clean some junk ourta your garage............... ................... A++++++++

I regret renting here, my unit ransacked. How when my lock is still on? Interesting. Also very…read moresuspicious that the staff arent the slightest bit concerned. They told me to report it to the cops, wouldnt even review the camera. Stay clear from this place.

Got a great quote online for a 10x10! He even insured i got…read morea great spot! Thank you Jose for helping us out today

I understand getting a late fee that I understand but to throw my stuff in the auction and charge…read moreme $120 when my storage rent for the month is $120 is ridiculous after 30 days of being late and being a customer there for three years this is what they do to me not only charge me $20 late fee but put my stuff up for auction over $120 plus it's gonna cost me $120 to get it out of their little auction. So basically I'm getting charged $140 for being late on $120 is that make any sense to anybody I hope their business fails big-time bankruptcy gone under fail when I spoke to someone on the phone two days ago they should've told me that price was going to be $140 more on Monday not after Monday because when I spoke to someone they said I had two days to pay it and then the price will go up that was on Saturday I would've paid the damn thing Sunday if someone would've told me the right way or the right time that it was going up poor communication skills big time

Been here for the past 5yrs and everyone here aka Alex is always so friendly and nice.. never had…read morea problem here..

Alex was very professional and got me in and out quickly. Im a return customer and i love it here tyread more

My storage unit was broken into and stole all my die cast collection from my storage unit without…read morebreaking the lock. So it had to be an inside job. Someone has the master keys to get in. My spouse and I have all the keys accounted for! Please don't rent here. Rex the manager didn't want to help out or provide any assistance. Bob the manager he lives in the property said nothing and didn't bother offer assistance when we told him about the situation. They don't have a 24/7 security like is stated on the website or security alarm for the unit.

Matthew made sure our experience was absolutely the best. My senior uncle needed assistance with…read morerenting a storage unit. Matthew was so helpful, very honest and polite. The service was amazing, and even though it was a yucky rainy day, he ensured our experience was great.

We drove a long way to pick up auction items at this storage facility, arriving one hour after the…read moreauction ended--well within the allowed two-hour pickup window. To our shock, the office was closed for a so-called "break" that doesn't even exist during posted working hours. We waited another full hour--two hours total--and no one showed up. We repeatedly called the emergency number, but were either ignored or outright declined. This is beyond unprofessional. It's a disgraceful way to treat paying customers. If this is how you run your business--locking doors during business hours and ghosting customers--you have no business running auctions at all. Absolutely disgusting service. Stay far

Omg what a relief Jennifer was to me during this horrible move! She found me the exact size unit I…read moreneeded. I had no idea since I've never stored before. She keeps this place super clean all the time & she's always so sweet. Stored here for about 2 months now. No issues & from the security, I don't think I'm gunna have any either!