My parents have been renting a unit here for years and now my siblings & I have taken over. Thank…read moreyou so much to Mike every single time for being patient & understanding of us. He always goes above and beyond, offering the best customer service and happiness to my siblings & I. Thanks Mike!

They add their own insurance to what you are already paying. It's doesn't begin to cover what I…read morehave stored there. Also I did not sign up for auto pay but they suddenly signed me up for it and refused to take it off after I told them to. Can't wait to get my stuff out of there.

Just rented a unit here and my main points: great customer service in the office, quick and easy…read morerental, and it's a very secure place. Our rental came with a lock and they let us select a unit from the ones available. Also they have handcarts you can check out from the office and a small moving truck you can use with a reservation! And this place is spotless!! I don't know if they just repainted everything but it is in immaculate condition and super clean!!

Wow, I just had the best customer service at All-star Storage!!!…read more It was Ray who helped me out of a bind. My storage door was completely stuck and Ray made it possible for me to access my storage once again! It certainly was not easy during this heat wave! He did all of this while offering me a bottle of ice cold water, even though he was the one who did all the hard work! Thank you so much again Ray!!!

Yeah I can never access my unit during the posted hours. You call and no one ever answers I get…read morethere 1 hour before their office hours say they close and of course they're gone and have shut down access until tomorrow to the offsite units. This place is a joke don't rent here

Got into my storage unit to find rat poop everywhere and my items chewed and nests everywhere. When…read moreI spoke with the office they quickly showed me a stack of so called "pest control" proof. The explanations was somebody must have stored food and the rats traveled from other units. Had to trash all furniture due to the damages and renters insurance included does not cover rodent damages... super convenient. Do not store here unless your prepared to throw away your money and belongings

They are by far the best storage place ever and the customer service is unmatched. If you have any…read morequestions or concerns please call or email them directly and it will be handled

I understand getting a late fee that I understand but to throw my stuff in the auction and charge…read moreme $120 when my storage rent for the month is $120 is ridiculous after 30 days of being late and being a customer there for three years this is what they do to me not only charge me $20 late fee but put my stuff up for auction over $120 plus it's gonna cost me $120 to get it out of their little auction. So basically I'm getting charged $140 for being late on $120 is that make any sense to anybody I hope their business fails big-time bankruptcy gone under fail when I spoke to someone on the phone two days ago they should've told me that price was going to be $140 more on Monday not after Monday because when I spoke to someone they said I had two days to pay it and then the price will go up that was on Saturday I would've paid the damn thing Sunday if someone would've told me the right way or the right time that it was going up poor communication skills big time

Been here for the past 5yrs and everyone here aka Alex is always so friendly and nice.. never had…read morea problem here..

Alex was very professional and got me in and out quickly. Im a return customer and i love it here tyread more

Great prices! Great customer service!…read moreGuy was very friendly and took care of us. Its very secure and he checks the lockers everyday.

My storage unit was broken into and stole all my die cast collection from my storage unit without…read morebreaking the lock. So it had to be an inside job. Someone has the master keys to get in. My spouse and I have all the keys accounted for! Please don't rent here. Rex the manager didn't want to help out or provide any assistance. Bob the manager he lives in the property said nothing and didn't bother offer assistance when we told him about the situation. They don't have a 24/7 security like is stated on the website or security alarm for the unit.