All in all, a very pleasant and satisfying experience. It begins with the initial greeting by…read moreMargaret, who is friendly and efficient. My knee surgery rehab was led by Nolan, who was obviously skilled and knowledgeable, as well as patient and encouraging. I was very happy with my results and would gladly recommend to anyone.

I needed to have therapy for my weakening hips The therapy I received has been terrific. Katlynn is…read morea true professional who listens to my concerns and acts accordingly. this is a first class operation. the front desk is managed by a. very professional and pleasant woman.

I started coming to PhysioStrength based on the recommendation of a friend and couldn't be happier…read more My previous PT office got the job done but wasn't assisting in my personal progression goals. Dr Derek redefines the role of PT, is constantly checking in and making adjustments based off of what he sees and my physical goals. It is clear that there is a system in place and the PT accountability is apparent. If your goal is to progress thru an injury, come see Dr Derek at Physiostrength.

I get excellent care from Dr Michael O'Connor, PT. He's helping me post partial knee replacement…read morewith gaining more knee flexion, strengthening area, range of motion. He keeps my sessions varied. I get very good care from front desk, too.

Subject: Formal Complaint Regarding Unprofessional and Discriminatory Treatment…read more I am writing to formally express my concern and disappointment regarding the way I was treated during my recent visit to Elite Physical Therapy. I have been a patient of your clinic for nearly 10 years, returning as needed. Over that time, I have consistently paid for services both through insurance and out-of-pocket, including recent visits where I paid approximately $120 per session and $135 for my initial evaluation. I have always met my financial obligations. During my most recent visit, I informed your office that I would be approximately 10 minutes late. Upon arrival, I was told my session would be reduced to 15 minutes, which did not work for my schedule. Despite this, I was still willing to proceed and pay any applicable fee. I was not previously informed of any $40 late or no-show fee. However, what occurred next was completely unacceptable. The moment I entered the clinic, I was not greeted professionally or addressed by name. Instead, I was immediately confronted about payment in a loud and public manner. While standing at the front desk, a staff member stated loudly, in front of other patients, "You need to pay the $40 fee before we see you." This drew unnecessary attention and caused other patients to turn and look at me. This approach was humiliating and implied that I was unwilling or unable to pay my bill, which is entirely untrue. I have never had an issue paying for services and have consistently handled payment either before or after my visits. Being addressed in this way--publicly and without discretion--was deeply disrespectful. Additionally, as a minority, the tone and manner in which I was spoken to felt discriminatory and demeaning. It created a hostile and uncomfortable environment. No patient should feel singled out or judged in this way. I also want to share that I am currently going through an extremely difficult time, having lost my wife just two months ago. I came to your clinic seeking care and support, and instead left feeling embarrassed, disrespected, and emotionally distressed. When I raised my concern, I was told that the staff member "did not mean it that way." Respectfully, intent does not excuse the impact. The experience itself was inappropriate and unacceptable. After many years as a patient, I expected a higher level of professionalism, respect, and discretion. I respectfully request the following: * A formal acknowledgment of this incident * A clear explanation of your patient communication and payment policies * Assurance that staff are trained to address patients privately and respectfully * Clarification as to whether this reflects standard practice within your clinic I hope this matter is taken seriously so that no other patient has a similar experience. Sincerely, Seon Smith

I just completed two months of treatment for neck pain. Having worked with three different…read moretherapists, I feel that I now have the tools to control the pain and stiffness in my neck. They were honest with me about what could and what could not be done. I was impressed with the knowledge and soothed by the kindness of all three therapists. The logistics of making appointments was simple, thanks to a very competent front-desk staff. Highly recommend!

My name is Harvey I get pool therapy everyone there is soooo great you get the best therapy ever I…read morelove going there and think everyone should experience what it is like to be treated with greatness and it works one billion stars to the staff the therapists and the owner for making me feel like a king God bless everyone there

Attitude is the Key ingredient here at Westgate Physical Therapy. Between Cynthia, John, and…read moreMelissa and the staff of assistants this place thrives with positive Attitude and energy! They alway listen closely to what you say verbally and what your body is saying also. These people are genuinely invested in your recovery and wellness. John has a great technique of telling a funny story to help you relax and take your mind off your injury as he works you loose getting you ready for your paces. Melissa is always intuitive of what you are going through. "look up so I can see your face" this way you can't hide when the pain impacting your rehab. Crazy schedule? Cynthia always finds a way to make it work. Pure genius and patient with people like me who forget their schedule. I feel the difference every week and I'm glad my care and rehabilitation is in their competent hands.

I highly recommend to all my friends and family who have any physical therapy needs. Everyone who…read moreworks here is more than GREAT! Sydney & Craig are so awesome and I am so blessed to have had them during the recovery process after not being able to walk for 3 months... thank you again...

Had trouble navigating their site to leave a Google review so decided to use YELP instead. Kathy…read moreE. was my hand therapist for six months. She is experienced, kind, knowledgeable and patient. I would highly recommend her! Debbie

I originally decided to come here when seeing a deal online for B-12 shots. I knew I was in…read moredesperate need of them and I was so happy when they fit me in within a few days for a first appointment. I have seen several doctors in this clinic and I really like all of them. They take the time to really listen. I only have a few issues that I wish they would resolve. * My biggest and, in my opinion, most valid complaint: There is no email availability, which seems very outdated to me. A) I needed to have medical records sent to them and it would have been easiest to send it to the office via email. B)Today's modern technology allows most health clinics to reach healthcare providers via email. I've gotten spoiled, I suppose, in being able to ask questions or address concerns to my doctor via email, so I'm disappointed that I can't do so with this clinic. * There is a long wait period for appointments, which makes getting timely follow up appointments harder. But I think this is true in most health clinics, and getting me in so quickly for my first appointment to start B-12 shots definitely makes up for it. * I don't have health insurance and use my CareCredit account quite often for things like health/dental appointments, and I wish this clinic was a participant. *Front office staff is rather cold and unhelpful. When inquiring about an issue, I'm left feeling like I'm a bother. I wonder if they realize that they have their jobs because there are patients who pay to go there, providing their wages. A smile, a welcoming attitude goes a long way. They are the people who provide the first impression of the business. First impressions are important.

I've had MS since 2018. I was on my 5th neurologist by 2019 and very frustrated. I was referred to…read moreDr. Owen Miller at The Holistic Health Clinic by a friend's relative who worked for Dr. Owen Miller for 12 years. I was under Dr. Owen Miller's excellent care from 2019 until his retirement in 2025. I knew I had to continue care under his daughter, Dr. Julia Miller at THHC. Dr Julia is extremely knowledgeable about holistic medicine and is a good communicator. She has helped me tremendously through holistic medicine and supplements (in-house dispensary) with this chronic debilitating disease. I'm glad I'm under her care and I would highly recommend Dr. Julia and THHC.

Physical therapy is costly, they will send you to collections despite having a payment plan set up…read morewith them that you have been actively paying on. Do not reccomend receiving care from them.

The actual therapists are great. The billing is terrible! Left card on file and am being billed for…read moreextra visits. Calling the billing department is like pounding your head against the wall. My suggestion would be to pay at each visit as opposed to leaving them with your card.

I had a very disappointing experience with this physical therapy clinic. Over the course of a year…read moreand a half, they used up all of my therapy benefits without providing any meaningful progress or long-term treatment strategy. Most sessions consisted of minor massages and very basic exercises, with little effort to actually identify or resolve the root cause of my pain and mobility issues. There was never a clear treatment plan, measurable goals, progress tracking, or reassessments to show whether the therapy was working. I expected professional rehabilitation care with structured improvement, but instead it felt like they were simply keeping me coming back while draining my insurance benefits. After all that time, I saw little to no real improvement. I would not recommend this clinic to anyone looking for serious physical therapy, accountability, or results-driven care.

I can't say enough good things about ABC. For years I had chronic back pain and threw my back out…read moreevery six months or more, had back spasms, and was generally in pain. Since I started going to ABC I have not injured my back once and my pain is basically non-existent--it has been three and a half years now. I also used to run in college, injured my knees, and was told I should stop running for the rest of my life. Dustin has turned my life around--he not only has fixed my back issues, but worked with my improper running form and imbalances I had developed over my lifetime. I've now been running for more than six months injury free and even started competing this summer in half marathons--incredibly I even ran my second fastest mile ever, my first being in college! I can't thank the folks at ABC Gig Harbor enough for all their help--truly given me my life back.

Dr. Tina Belgarde Chanfrau is a miracle-worker!! Not only has she taken great care of my health,…read morebut she is patient and welcoming at every appointment. It's rare to find a doctor that provides exceptional care and is compassionate and patient. Dr. Tina Belgarde Chanfrau walks you through her process and shares her knowledge in a way that is comprehensible and compassionate. Before finding Tina, I had been dealing with 2 years of chronic lower back pain (3 physical therapists, 5 massage therapists, countless GP consultations, and the overwhelming feeling that no one believed me) and then I found Tina! She listened to me, she was patient with me, and she gave me hope, and on top of that she gave me my body back! I can't recommend Dr. Tina Belgarde Chanfrau enough.