I can't say enough good things about this group. I worked with several of their therapists…read morefollowing a knee replacement and they were all equally good! Scheduling was easy and appointments were always available. I would recommend this office to anyone needing therapy!!

I have been seen in this clinic since 8/2023 for knee surgery recovery. During this time I have…read moreinteracted not only with my therapist but Jane Lee, front desk lead. I have been impressed with her work ethic and attention to the front desk service she provides. I do not feel that it is always the training that clinic employees may receive but the want to go the extra mile with patients that makes them stand out. I have viewed the passion that Jane Line has for this facility and does a wonderful job for anyone coming through the door. In todays world customer service is becoming a thing of the past. There is proof in this facility that is definitely not the case. If the future holds more physical therapy for me, I would not go to any other place and do not hesitate to strongly recommend Elite to others.

I'm still seeing them. My main PT is Anna. I like the late appointment after 5:00pm but it is…read morereally hard to come by because I work from 8-5p. That being said, the saw the new guy and his name is Jake. This Jake is the same person from State Farm. Just kidding. He is was pretty cool and we connected immediately and we talked about sports so I get my mind off from the pain I have been experiencing recently. He gave a few more exercises to do at home. He was great from the beginning. I went back to grab more appointments with him.

Coming here helped get back to living my life pain free. The front staff was so nice and helpful…read morewith anything I needed. They also have this check in system that make the process so easy. The facility is clean and well kept. They have the best equipment and staff at this location. I also appreciate that I got one on one time with my Physical Therapist. I was recommended to come here by a friend and was told to specifically see Jessica. I'm so glad I did! She was so patient and I had such a great time during my appointments. She was always so mindful to make sure my body was able to handle my stretches and exercises without pain and discomfort. I was able to take everything she taught me and properly do them on my own at home. With all the tools she gave me, I got my body to where I wanted it to be within a few weeks. She definitely played a positive role in my road to recovery.

I am 73, former corrections deputy. Over the years I have used several different PT outfits for…read morejob related injuries. My recent exceptional experience with ATI (at 11112 Pacific AV, Tacoma) rivals the quality of one I had from another outfit recommended at the time by L & I. The staff here extremely competent, taking time to understand exactly what's going on and tailoring a program to correct the problem. They explain carefully what is to be done and why, and watch to see whether or not one's form needs correction. The therapy room is spacious and has a lot of program options that include some machine aids, such as bike, treadmill, elliptical, and cable pulls, as well as everything else imaginably useful for recovery exercises! I found them to be friendly and informative. Each therapist can step in and continue one's program as needed.

Friendly customer/ patient friendly and helpful. They explained everything with great clarity and…read morecareful. I didn't even have to ask any questions. As they explained and went over everything with great detail and understanding I am very happy. Pleased. I also think that they are very welcome. Never had issues At all. I would and still do so much . If you ever need physical therapy I would absolutely give a 1"10 a Solid 10!!

Everyone is super nice and respectful. The therapists are really good at what they do and help me…read morefigure out what's going on.

I have yet to be seen at this business. I called a week and a half ago to schedule an appointment…read more My appointment was scheduled for their next available which was 2 weeks from when I called. I called to verify my insurance and was put on hold. While on hold I heard the recording say that when you call for your first appointment, you would be seen within 24-48 hours. That's a laugh. When I brought it to the receptionist attention her voice got hard and defensive. Don't expect to be seen quickly at this New update I have been a patient here for about 6 months and I have been very happy with the staff. I was just told by the office director that I can't come back. He refused to give me any reason. I spoke with my physical therapist and she said that when I first started coming there, sometimes I seemed to be in a bad mood. Maybe that was because I was in a lot of pain! I NEVER refused to do anything that was asked of me. Stay away from this place!!!!!

This place has done such a amazing job helping me recover from a serious auto accident…read more They used to be located on Tacoma Mall Blvd, but they have since moved to 72nd street in the big White House bldg that Accident Injury Chiropractic is located. They are to the right inside the main doors where Accident Injury is to the left inside. Jeff is probably the most real and down to earth therapist You could hope for. He really listens and asks the important questions to help you be 100 % again. Sofia is the queen of massage therapy! I have with no exaggeration seen more that 26 massage therapists she is the Best!

$178 for a massage? Late fees and sent me the bill year later???…read moreThe two ladies were great and the front office too. I probably get that the car insurance said they were going to pay it but didn't but but but $1,700 over ten moths ago? Yelp only has one money sign for this company. Definitely going to investigate these charges.

Provider was running late for intake, and when I asked to reschedule, they just rushed to see me…read moreand rest of the appointment. Not to mention every room in the entire building has religious information, including Bibles. While I'm not against religion, I don't feel that it should be in every single room, including the bathroom when you're going to a medical office. It made the appointment very awkward and uncomfortable.

Our entire family has been going to Rody's for 17 years. Rody's is our " second family " . They are…read moreloving, kind, knowledgeable, and great Christian business. All the providers are AMAZING! God Bless, McCall family.