Worst food and service i ask for soya champ and gave me chanp sabji . And denied to give me my money back. I see worst service in my life

Overpriced. The website is not updated. The prices for samosa as of today is $1.15 for takeout and pakoras are $11.99 for approximately 8 pieces. All the food are out in the open with no glass to cover to help with cleanliness. Saw the staff pouring food into trays while the container was submerged in the tray? Not sure how clean that container is. The samosa was fat, very lightly spiced potato. It tasted like potato, salt and green peas. The outer shell was not crunchy and was very thin. Pakoras were not tasty. They were mealy and extremely oily. Although Radha I express has expensive pakoras, I prefer those over these. Not worth it, but if you're in a bind and need Indian food in Oakville, I guess you can go here. I'd rather travel to Mississauga and get something decent. FYI, I used to love a1 catering on trnamere drive Brampton. I thought they were related. Don't confuse the two. Quality not the same. read more

This is one neighboured business that I've regularly patronized ever since it opened its doors in Oakville And for 2 reasons: 1. Their food was finger lickin good 2. I wanted a south Asian restaurant to survive and do well in my town Then this happens... 2 weeks ago I ordered 2 Papri Chaats and 1 Bhel Puri and went across picked them up and when I get back home and open the packs I discover: 1. There was NO Papri in the Papri Chaat 2. There was no sauce or chutney with the Bhel Puri I call and speak to 'Lisa' and she tells me that I could come back anytime and she would give me 2 papri chaats and 1 bhel Puri to make up for the error So, a couple of days ago I go there and ask for Lisa I was told she no longer works there I speak to the owner who tells me that since there is no record of my complaint she couldn't give me what Lisa had promised but would give me 1 papri chaat I had to respectfully decline I wasn't there either because I had nothing better to do or because I was looking for a free papri chaat I did try really hard to support this local business ... but they've made it almost impossible for me to go back Good luck A1. My last experience with you deserves a C- read more

First of all, they didn't deliver $50 worth of food to us. When I called to inquire about it, they refused to give me a refund or deliver the rest of my food. Secondly, the food that they DID deliver was terrible, we ended up finding raw chicken in our samosas. Overall, terrible experience and don't recommend it to anyone. read more

Sat here had a meal after a long time. The last time we sat there was when A1 would let customers buy a Thali and let you eat at the restaurant. From the time they started buffet we just do takeout. So this time we took 2 two item combos and 1 one item combo with a Samosa Chaat. This not only prevents us from eating mindlessly but also eat as soon as it served rather than eat at home within containers and also perhaps be a little more economical. The family had Palak Paneer and Malai Kofta, a Mixed Vegetables and Mutter Paneer and the third one with just Cumin Potatoes (one of the four item that is marked as Vegan) The 2 two item were with Naans and the one item with Rotis without butter to make it vegan. The Samosa Chaat also without the Green Spicy Chutney as it has yogurt to make it Vegan. The Cumin Potatoes were too dry to eat and gets to you after a couple of bites. Will stick Chole or Daal the next time. The items fresh and perfectly spiced - not too spicy and not overly seasoned as many Indian Restaurants are. The naans were soft and hot. The way family likes it. The Rotis came out nice and hot and were soft. Did we like the food, sure. Did we save some money? A bit. Could have paid a few extra dollars and had a larger variety of food, however on the downside would have gained a couple of pounds and regretted at night. Overall I am glad we ate what we did. read more

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Wanted to give 0 stars. This place is a bloody joke. Ordered two chana bhatura plates today feb 5 for dinner. What came was totally different! Got home opened the crap up and only a Tiny amount of sholay, plus one small Naan cut in 2. No bhatura. WHAT A JOKE OF A INDIAN RESTAURENT. HOPE YOU GO BANKRUPT SOON. read more

If you are in a rush, I'd recommend skipping out on this location. I got the rice pulao, biryani rice, 6 naan, 6 samosas, jumbo shahi paneer, medium daal, and a medium channa masala. I was told it would be 20 minutes, but I'm still waiting for my food 40 minutes later as the line is growing. To be fair, I had a pretty big order and I think their samosas are fried to order, but it would have taken me only 10 minutes if I went to my regular place and at half the price ($56 for all that...). When I finally got the order, the lady told me to order ahead next time. Food wise, it was really good but there was barely any pieces of paneer in the shahi paneer as it was mostly gravy. Not a huge fan of the samosas, but I think that's because I'm used to a different kind. I'd maybe come back if I was in the area and had a big craving, but until then, I'll stick to my regular spot. read more

TLDR; Spend your money elsewhere on quality food and service. Wow... person behind the counter started taking and filling my order, stopped mid way, and served someone else. Few minutes later, continues as if nothing happened. LIKE, WTF? I know I'm not the same ethnicity to you, but did you stopped handling my order and just took someone else's order. I confronted the server about this, and asked how he would have felt if he was the customer, and goes "it was just two minutes, the customer's card got declined". Like share much private information with other people? I was just getting a variety pack of your sweets. Wasn't even picking anything. Yet the server decided to disrespect me as the customer in line and serve someone else. I walked out afterwards when there was no apology. No wonder your reviews say you're hot garbage, not just your food, but also your customer service. Maybe come here if you're of the same ethnicity, but read the other reviews, the food is subpar, and the service is garbage. Spend your money elsewhere on quality food and service. A place where you're treated well as a customer. read more

The WORST! One of my friends suggested this place so we gave it a shot. Not only one shot .. 4 times shot! Only samosas are good rest of the stuff is a total garbage. I'm sorry to say but that's true. Either they put a lot of salt or the food is a lot tangy. I have tried their veg thali, pav bhaji etc.. nothing is even average read more

We had some food catered from here for a party at home. Pretty good vegetarian food, everyone enjoyed it. We got some kebabs from another spot for the meat eaters so everyone was happy. read more

It was around 8.30 at night when we went in to eat with our friends. It looked kind of complete with variety of Indian sweets, and veggie dishes. When we ordered the lady on the cash was not polite at all,anyways, we sat and waited to be called to pick the food we wanted . There were not many dishes to pick from and it didn't look fresh. I lost my appetite, and the servers had a blank look on their faces. They didn't give us plates/forks, we had to go grab from the table ourselves.The stuffed roti (paratha) was so dry it looked like a whole wheat naan. Na.. not going there again. read more

I've been a frequent customer of A1 Sweets since it opened. I am always welcomed with smiles excellent customer service. The food selection is amazing! The restaurant is always clean and ready to serve. Dishes are tasty and authentic! I absolutely love A1 Sweets. read more

This updated review is solely on customer service on recent visit after months. 2 stars for still great tasting food. Waited to order with 2 more customers to pay while we watched 3 staff guys chatting right in front of us. When they were done and ready to take my order of 1 buffet for me and 1 combo for husband for eat in, He says you cannot. we have a new policy. I see it on menu and the guy would not clearly explain this " policy" I am still unclear on new policies but from what staff explained same table cannot order buffet and chana bhatura combo? If I want to, I have to sit on separate table???? Lol really.. Neways told him just charge for 2 buffets and do bhatura for 1 instead of naan which is acceptable. After 10 mins in buffet and again watching these 3 chatting called one of them requesting for naan and bhatura. His reply did I order Naan? Well what does your buffet include or new policy?? He came back with 4 pieces for 2 of us as a favour and for the price on weekend very very disappointed!! Been a long time understanding sincere customer but this is not acceptable!!!! read more

A1 Sweets & Restaurant - Indian Near Me - Oakville, Ontario

We keep having cravings on Mondays, and then realize they're closed on Mondays after driving up! Came on a Sunday at 8pm. Service was incredibly slow. They had one speed.... Very very slow.... We waited over 15 minutes after paying to get our Thalis. As for the food... It's usually consistently good. Except tonight the kadi pakora was rock hard although the sauce was fine. Same with the malai kofta. Not quite soft. Roti and naan that comes with the thali is always light and fluffy and fresh. read more

I was here during lunch hours on a Saturday and found the place quite crowded. The folks seemed to be unclear about how to manage stuff efficiently and the service gets slow. The food is good - they have have chaats as well as the buffet and there are several options. The prices are reasonable and that draws the crowd to the place. Seems like they have a constant flow of regular customers and don't care to address the service issue. Overall, it's a good place if you are wanting Indian vegetarian options. read more

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Parents order the thali from here commonly. Around $15 for 2...takeout only. Simple food, tastes alright. The dahi vada isn't good. They have buffet options around $10-12. Oh Bombay has better food, but for vegetarian choice A1 is there. read more

A1 Sweets & Restaurant - Indian Near Me - Oakville, Ontario

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Food appears to be good, tastes ok, BUT it definitely is stale, the take out I took has given me food poisoning... Please stay away from this joint.. read more

I've eaten at many many many Indian buffets and restaurants and this one was much below par starting from the food, down to the crammed tables and outdated decor. It's a vegetarian buffet. read more

I went to A1 Sweets recently with my brother. We were craving paranthas so this was the only choice we had in Oakville. I have been here before for their samosas and they are really good. Although this time the quality of food was very disappointing. We ordered Aloo and Mixed Paranthas; both with medium level of spices. Aloo Paranthas tasted like they had only put boiled potatoes (aloo) in them and nothing else. There was no flavour at all. On the other hand, mixed parantha didn't had anything in it other than way too many spices. We ordered Mango Lassi as well which was supposed to be discounted as part of a meal (written on the menu) but they refused to do so and it was $5 each again with disappointing quality and quantity. As long as service goes, it has been bad both times. Expect to be ignored and served slowly if you decide to visit this place. Tip to the owner: You have a wonderful opportunity to make it a Indian food hub since it is at a good location with no other Indian places nearby. I wouldn't mind paying more than what I pay in Brampton if the quality is good. But the last visit made me determined to never go back. read more

Serendipity... from California Burrito... what? One night after work, I had a craving for some Mexican food and stumbled upon California Burrito. Coming from California myself, I had to give this place a try. But what I didn't realize was that California Burrito apparently is on California time and was closed before 8 on a weeknight. LAME! So I decided to give A1 Sweets a try. Like other reviewers mentioned, there are about 8-10 cafeteria bins of vegetarian Indian food. I chose the Paneer Tikki Masala (nuclear orange colored - like butter chicken but w/ cheese) and the Aloo Gobi (orange potato-y stew - spicy potatoes and cauliflower). Both were super tasty and had more that home cooked quality that results from cooking in smaller quantities. Entree came with rice and roti and was more than plenty of food for a single person, I think the Thali plate could probably feed two. Oh yeah, can any Yelpers here take a camera pic and label the entrees for the rest of us? That would be amazing! read more

Food is too greasy! Samosas used to be good, but looks like the owner is trying to reduce quality ingredients in order to save money! Come on Vikas! read more

I've been coming to this restaurant for years. If your interested in authentic, vegetarian Indian eats, this the place to be. The food is tasty and consitant. And Yes. It does get busy, so sometimes the wait time gets a bit long, but it's worth. Love it. Keep up the good work A1. read more

Vegetarian Indian buffet restaurant, but their takeaway menu has a lot more options than buffet (e.g. samosas, gobi parathas). Service is polite and they have a lot of regulars come in for ordering takeaway. Be sure to get there before 6:30pm or else the line up goes to the door. read more

The worst samosas in town - expensive, tasteless (no salt) and then to top it off unapologetic poor customer service . Never again.

Ordered the veggie samosas and ended up getting a fresh batch! Samosas were well made with tasty potato filling and not those samosas you get where it's 80% dough and 20% filling. Got 30 samosas for $22. Waited 15 minutes but worth it since we got freshly fried ones. Would like to come back and try their other menu items. read more

Really bad experience at this location. The food was stale and the staff were busy chatting amongst themselves. Not interested on waiting on the customers or taking orders. The samosas were stale, and we fell sick after eating. Dont recommend this place at all. read more

We started going to this restaurant about two yeard ago for Saturday or Sunday for Gobi Prantha breakfast special. Pranthas were made with TLC with all the typical spices, ginger corriender eyc. The Gobi stuffing was plentiful. One Prantha with yogurt would leave you totally satisfied Alas! Like most Indian Restaurants, success usually leads to quality deterioration and significant increase in prices. Pranthas are half the size and about 50% more expensive. Last time we went, there was no ginger or corriender in Pranthas. But still their vege buffet is pretty good. read more

I have been going to this restaurant since it opened. The owners are hard working individuals who take pride in the quality food they provide. The food taste good and is at great value. The customer service is amazing. The server are always willing to explain what each food is made of or always have something new. Overall a great place to get something quick to eat at a great value. read more

Best vegetarian Indian food buffet in Oakville- love this place! Delish, high-quality food and lovely service.

This restaurant specializes in North Indian Vegetarian cuisine and Indian sweets. This is not an easy area to assess quality as this is a cuisine near and dear to my heart. On the whole, the quality of the food is good and some dishes can be exceptional. We've found the Channa, Aloo Jeera and Kadhi to be very good. I'm not a paneer fan so ymmv. The mooli-ki-roti (radish stuffed roti) made hot is an exceptional dish. It captured the true flavors of the dish. Pakoras, Samosa tend to be good. Sweets are generally of high quality by Indian flavors but are very sweet so ymmv. Note that the sweetness is characteristic of original flavour so it's a question of originality vs customizing to contemporary tastes. Recommended. read more

My girlfriend and I purchased food and drink from this place a couple of days ago at my suggestion. The last time I visited this place was 3 years ago...so I suspect that there has been a change in business ownership, philosophy, or both in this intervening period. I wish I had not suggested this place. Half way through making an order for two thali combos I noticed a posted sign that stated that thali orders were for takeout only. As I was making the order I did not sincerely believe that eating inside their dining area would pose a problem as I trusted that human compassion and reason would prevail in the end. As I was soon to find out, my trust and belief in positive human nature was sorely misplaced in regards to the ownership and staff at this place. After we had received our order, I politely asked if my girlfriend and I would be allowed to eat in their dining area. The answer to my inquiry was no. I responded by politely informing them that in business, rules need to be flexible as dictated by the situations and the people involved, and would they please reconsider. They were not willing to back down from their rule. In response, I informed them that I would not be purchasing anything from them in the future. This knowledge didn't seem to bother them at all. In fact, I now believe that they don't really care about their customers--it's only about the money. This situation is unfortunate because my girlfriend and I are from out of town...not from Oakville at all...so we had no warm place to eat our takeout on a cold winter's night. And while I respect the fact that they have rules and recognize my own responsibility in this situation, the fact is that we had to eat in my car on a cold winter's night which was not nice at all. Really, their thali rule is about money. A thali combo costs $8.99 and is considered worthy of only being takeout, while a more expensive buffet meal costs $11.99 per person which allows you to eat inside their dining area. Why not just allow ALL of your customers ALL of the time to use your dining area? You CANNOT impose rules that convey first class and second class customers in this country, you just can't. But I guess it was worth annoying me and providing me with a lousy customer service experience just for the sake of imposing your rules? In business, ALL customers must feel that their orders are equally valuable to you. Please change your rules or more customers like me will go elsewhere. There are MANY competitors out there in regards to Indian food and drink. And if you don't change your rules, the marketplace will take care of you, be sure of that! read more

Completely taking advantage of the fact that there are no other Indian restaurants around and are serving very poor quality food. 'Food' was the worst I've ever tasted, and the customer service was even worse. Owners don't know how to train their employees and don't seem to be running the business with integrity. Do not recommend - might as well be the biggest abomination to Indian food in all of GTA. read more

This is one of the best vegetarian Indian restaurant! Tasty and affordable. The sweets look very delicious as well. The pakoras are amazing. I would eat here at least twice a week if I live nearby. read more

Excellent punjabi food. And more importantly, its not expensive at all. You can have a nice punjabi meal in the price of a sub!

In my 19 years I have never experienced worse customer service. Incredibly rude manager. I brought back a dish (kheer) that was prepared awfully, and simply asked for compensation of some sort. The man managing told me "it's not his problem, and that's how they make the dish". I am from pakistan, and have had this dish many times, what I bought from A1 sweets was NOT kheer. The manager spent 15 minutes arguing, and being rude with me infront of all the other customers. I've gotten better customer service at crappies fast food joints. Neither me nor my family or friends will ever go to A1 in Oakville again, I do not recommend eating here. The food is decent, but there are definitely better places to get Indian food. read more

Service is OK. Not very friendly. Food is decent and reliable. Relatively clean. I would definitely go back.

THE BEST VEGETARIAN RESTAURANT IN TOWN! GREAT PRICE FOR OAKVILLE! GREAT FOOD! I haven't tried the buffet, I've always ordered take out Thali + NAAN + Pakora + Samosa's and some sweets. Service, is GOOD, they do try, they still are not comparable to your Canadian customer service at a food chain BUT they are very friendly and they cater to the customer needs. the place is CLEAN however, their shelves are very cluttery although it does not really affect the customer satisfaction, just for their own organization, I suggest to either organize the shelves or add a door to make it a close cupboard. OVERALL THIS PLACE IS FANTASTIC! read more

Really delicious food. I love going there for a meal. I don't have much money and it's wonderfully affordable. It is too bad it isn't open Mondays. It lost a star only because my family and I enjoy getting the take out and the rice is always very low compared to the sauces..so it tends to go soggy and not enough to eat of the grain. If I stay and eat in the rice is so plentiful and good. I think the containers must be too small? read more

Love the food at A! Sweets; hate the customer service. We've gone there as often as several times in one week and instead of a smile or, "Hi, Nice to see you back again", we were totally ignored by the owner and/or the staff. On the food side, we've tried most of it and love it. read more

The worst possible Indian food that you can get. Even the cheapest Indian restaurant in Brampton has better food. Will never ever go again.