Absolutely outstanding service. I deal with contractors on a…read moredaily basis. This is by far the best company I've dealt with in a while.

Waited an hour for him - no show This company may be best…read morefor Southside of city given that this is closer to their location

My air-conditioning unit was experiencing some problems in May of this year 2017 I am a single…read moreparent and I purchased my home in 2014 the furnace had a sign on it indicating Floyd's heating and cooling so I called the number and found that the company had been purchased by Kings Heating & Cooling, they wanted 90.00 to come out and another 90.00 for thr ac check and whatever the cost of labor and parts for repair. I was totally discouraged with this info but we were expecting the temperature to jump to 90 plus degrees and I didn't want to be without air conditioning so I scheduled an appointment. I also called 2 other companies one being Qualified Heating. I figured the first company to come out would check my ac, clean it and I would be all good. Keith Nelson from Qualified Heating came out and checked the furnace room and then the unit itself. Mr. Nelson was informative and extremely patient answering any questions that I had regarding both the furnace and ac units. He then went about diagnosing my problem. Unfortunately I needed a new compressor, however Mr Nelson contacted the manufacturer and found the unit was under warranty and then quoted a price for the labor to complete the job. I then got a second opinion from the next company and they stated the same thing bad compressor but their quote was 3 times the amount quoted by Qualified Heating, needless to say I went with Mr Nelson & QH. I am thoroughly satisfied with the service and integrity of Mr Nelson. He guarantees his work, and followed up to make sure everything was fine. He has gained me as a new customer and will be providing the annual maintenance for met ac and furnace going forward

Certified Heating, LLC - Keith Nelson owner: I had my old A/C unit replaced 6/7/2021 by this…read morecompany and I highly recommend them. His prices are very affordable so, if your A/C Unit went out and you think you can't afford a new unit...look no more. Nothing beats a call. I am an actual customer and I'm satisfied.

They came out for service calls 3 times and always for something they couldn't work on. Twice…read moreturned out to be septic issues. Very considerate and I'm surprised they answered for the 3rd call. If they blocked my number I wouldn't blame them. Very reputable company.

If I had to describe this company in 3 words they would be honest, thorough, reliable.read more

Juan Mendoza, came out and did a wonderful job, redid a job that I had done by four seasons about a…read moremonth ago. the wrong piece was put on. four seasons wanted me to pay for things I didn't need.

I have appointment from 5 to 6 PM on Tuesday to pump water from my basement. I explain the people…read morewho went to the phone. What needs to be done and how they said OK we can do that the schedule appointment I give them credit card just before six I called him back and tell him nobody show up. They said they gonna call person then he calling me back after 10 to 15 minutes Telling me he can come in a 45 minutes. I said OK when he came he just looked at it and took the check for $3000 from my authorized person and left. Don't notice when he coming back. He said he's going to park up front of the house I called him back hour later he told me the same thing they're gonna get in touch with him then he calling me after 15 minutes and he say he needs additional half hours to come. My staff could not wait because water was raising up, we had to cancel so when he came, he came with the toes no equipment. He had a baby in his vehicle came with a tourist not a plumber. They still charge me $132 after I spoke with management. They said they are not going to refund money even if he did not do nothing came up with no toes.

Very professional and friendly service. They came out right when they said they would, explained…read morewhat was wrong with our furnace and let us know our options. I've never dealt with a heating & AC company that was so transparent and affordable. I'm hoping I don't need to call them for a while but I would definitely recommend them to anyone in the Lansing/Northwest Indiana area! Thanks again guys!

Awesome service experience with A&J Heating & Air Conditioning. Our air-conditioner just stopped…read moreblowing cold air one day. I emailed A&J that evening, and got a response the same night from Ulysses that he could be out the next morning. He was on time, incredibly professional, assessed the problem quickly and explained it thoroughly, along with a discussion of costs to repair before moving ahead. He did the work the same morning, and my air was running cold again before noon. Great experience. I'd highly recommend him.

On time and very professional. Checked out the problem first, discussed all that needed to be…read moredone and her was finished within arrival time. Would definitely call him again. Once again I had to call The Plummer about what I thought was a plumbing issue. He did a thorough check of my shower and found it to be something other than plumbing. He showed me the problem area and even described what was going on. I will continue to call or recommend The Plummer.

Prompt, professional polite and responsive! Cleaned up and was courteous and quickly identified…read morethe problem.

Martha was excellent and why I chose Flo-Maxx. Her customer service set the tone, she was…read moreunderstanding and flexible when trying to schedule my appointment. Lalo, the tech, showed up on time and mine was a simple clogged outside drain, so he was done in no time. Joe, the coordinator, called each step of the way making sure they understood my concern and was transparent about pricing for the service options we discussed. Definitely recommend.

They did a fine job by coming in person to assess the original sump pump and installed a new one…read morequickly and professionally Pleased with the techs and their service department.

Herman showed up to take a look at my drain pipe. It was on time. Courteous. Knowledgeable and took…read morethe time to study the issue before giving me my options. He even looked for ways to go around the pipe if he couldn't get it cleared. He brought in his small machine and within 10 minutes had clear my drain for at least 75 feet if not more. He was packed up and gone within 45 minutes. If you can request a specific technician it is worth your time to wait for Herman. Definitely a good guy.

My late husband paid about $9000. to this company in 2020 in order for them to unclog…read moreour back basement. He wrote them three separate checks within one week. That was in 2020 but the problem was never fixed. He died the following year but I did not know about this until early this year as I was going thru his old checks. It was then I called Roto-Rooter and asked for a copy of any signed contract. When it finally came, I saw the part I have posted that said when they use a camera, if the camera is not able to see when the problem is due to any obstacles in the way, then they cannot guarantee the problem being fixed. My late husband, 75 yrs old at the time, put his initials on that line but then why charge all the money if you cannot resolve the issue? I am now suing them in small claims court. They have taken no responsibility. My advice: Do Not Use These People!!!! BEWARE!!@

Let me start with 5 STAR Rating!!! I search the web for a nearby plumber in my area, and checked…read morethe reviews and pictures of Drain Pros. I called and was able to get an appointment the same day. The owner (Cliff) and his son (Cliff Jr.) arrived within hours of my call. Both were very professional and efficient with replacing my sump pump within a 20 minutes. I was expecting to pay a big bill being that it was same day service. However, I was given a very reasonable price! I HIGHLY RECOMMEND Drain Pros for all your plumbing needs!!! Thank you again! Tahmeeca

All I needed was a water heater replaced. As soon as that was put in my furnace stopped working…read more When I called & told Cliff what happened he wanted to refer me to a heating person that he knows. It was a simple fix had Cilff came back & took a look at the area. Which by the way his young sons installed the water heater. I should have been watching myself!!! So I had to pay $125.00 for a heating company to show me the cause. The door was pushed up, I believe by accident. This is my last call to Drain pros. I will use a different company. Not supporting Black Owed.

Albert from AW Adam's installs replaced my water heater after getting several quotes from other…read morevendors we decided to go with his company as his prices were very competitive and he would be available to complete the job next day. When he arrived to my house he noticed the tank I wanted was going to be too big for the space, so he provided me different options to fit my space and budget. He came out promptly the next day to do the install. His work was clean, he was professional and explained the warranty for my new tank. I was very impressed and pleased and I'm looking forward to calling him should any other plumbing needs arise.

We had a water heater emergency Saturday evening and reached out to Albert at AW Adams Installs…read morethrough Yelp. He responded quickly and came out early Sunday morning - we honestly didn't expect that kind of response time on a weekend without paying emergency rates. Albert texted to confirm the appointment that morning and arrived right at the start of the time window he'd given us. He assessed the situation, confirmed the unit needed replacement rather than repair, and gave us an exact price upfront before starting any work. He even honored a 20% off promotion he had running on Facebook without us needing to ask about it. The work itself was thorough - all new connectors and valves - and everything looks solid. But what really impressed us were the details that show he cares about doing things right. He cleaned up completely when he finished, and before removing the old water heater, he wrapped the bottom in plastic so water wouldn't leak on our stairs or through the house. Our previous installer years ago didn't think to do that, and we spent time cleaning up the mess they left behind. Those kinds of considerate touches made us feel confident about the quality of Albert's work. As a local small business, AW Adams Installs is exactly the kind of company we like to support when we can. Albert was friendly and professional throughout, and we wouldn't hesitate to recommend him if you're dealing with water heater issues.