ONLY CLICKED ON 1 STAR BECAUSE YOU HAVE TO I THINK IT SHOULD BE MINUS 1 MILLION I went to look at a car at A1 ORTOS left a deposit made a deal to px my car was told it will now have a thorough check over and wont leave here untill it is perfect thats how we work very impressive (not ) Lee said the car will be ready within a week it took them 3 weeks before it was ready when we went to pick it up we where told oh your car need a couple of jobs the exhaust is blowing we had never noticed this but took them at their word and they then reduced the trade in price we where very silly and let this happen we noticed faults with the car on our way home i rang Lee who said oh its nothing it dosent mean anything the engine management light coming on dosent mean anything the handbrake didnt work there was a big chip in the windscreen which i thought was bird droppings the tyres where only just legal but i was told all these jobs will be done under our warranty and the car will be mot 'd so like fool i waited and waited finally we where told we have a slot for you this was weeks later we took the car in and where told oh it needs some parts these will be ordered and we will let you know when they come it took again 3 weeks during this time i asked Lee about them buying the car back he said no we dont want it back but they would give me around £1000 on a trade in i paid £4000 for it when i asked him why only £1000 he said it now has another owner on the log book and it has done more miles than when we sold it to you the car went in and was there for 4 weeks when we got it back the mot was full of advisories like the brakes have only just passed the test they need atention the tyres are just legal the windscreen needs replacing and i could go on but thats enough i think when i challenged them about it they said its not new car what do you expect i only noticed later the mot was done by A2 ORTOS i managed with a great lot of difficulty to sell the car for 32000 so have lost £2000 on this i am disgusted in the way we have been treated we are senior ciitizens and dont have money to waste like this we where treated like dirt PLEASE DONT GO TO THIS PLACE THEY ARE BAD read more

This is a re post of a magically deleted review. I notice a lot of other negative reviews have also been removed, yet the very generic 5 star reviews have been left on this site. Basically to cut a long story short, this company advertises all of their cars as outstanding examples. I can tell you now, they are not. I purchased a black C2 Loeb from them in DEC 12 and have, over the few months of owning the car, found multiple panels missing and also uncovered damage to the front of the car, the bonnet does not line up correctly with the front of the car and the skirting is cracked. I believe this indicates it has been in a collision at some point. The paintwork is covered in scratches, that I did notice when buying the car, A1 ortos however insisted this would be sorted, they did not do this. The car also has a complete electrical fail at random points during driving. This includes, airbag, brake and seatbelt pre tensioner failures. This is not covered by their fully comprehensive warranty!. I will not be using the free 3 year service or MOT at this garage as I wouldn't trust these guys to fix a paper airplane let alone a car. Instead I will be paying my local garage which I can trust, it's not often you'd turn down something free for a paid service but this company really is that bad. Buyers beware, I hopefully can save you the misfortune of purchasing a dog of a car by re posting this information. I expect this review will be deleted and I will, once again, have to re post. If this review somehow gets deleted again, I have no problem in re posting it. I just wish I'd copied the other negative reviews so I could re post those on the original writers behalf. read more

I bought a 55 reg Mondeo ST220 from A1 Ortos in September 2011 in black with red leather interior. The only one in the country at the time with that colour combination. I went to view it as soon as I seen it on autotrader. I traded a motorbike in for this car which wasn't an issue. I got a decent price for my bike and took the car for a test drive. To be fair to them I turned up unexpected to the showroom. The car started first time and took it for a test drive the same day. Everything good. I had outstanding finance on my bike and was in negative equity, Paul shopped round for finance for me but in the end it was easier and cheaper to get a loan from the bank. I picked the car up 2 weeks later with 63,000 on the clock and 4 newish tyres. It's now on 70,000. All I've had to do was replace a bush on the front drivers side wheel which cost £35. I had a call from the owner, Paul a week ago telling me he had found 2 covers for the side skirts which you remove to jack the car up and do I want him to post them to me. I told him everything was good and about the bush and give the lad his dew,he has offered me a free service next time it's due. Maybe I can pursuade him for a lend of his Porshe instead ha. On the whole-they had the car I wanted, they took care of all the paperwork, 1 weeks free insurance, sorted the road tax and yes,I'd buy a car from them again. I've bought and sold loads of cars over the last 10 years or so. The showrooms are all the same. Once they have had your money, they don't want to know but I've never been offered a free service before nearly 6 months later. read more

BEWARE!!!!! i bought a car off A1 Ortos which gave me no end of trouble from day 1. When I booked it back in for a diagnosis they accused me of damaging the engine by misfueling and didn't want to have anymore to do with it. I knew this to be a lie. The problems (intermittent and excessive smoke from exhaust along with rattling from the engine bay) got worse despite being told that they wouldn't. After months of getting no where with A1 Ortos I decided to fork out the money and pay a Toyota dealership to look at it; they diagnosed terminal engine failure due to a recognised design fault that has since been fixed with the new model of engine. Because of this I had a new engine fitted free of charge by Toyota.which would normally have cost 7K. In addition to A1 Orotos selling me a car with a failing engine there was an illegal wheel, broken brackets on the air filter box (which was replaced with the new engine) and brake disks which had worn down well below the minimum thickness. All I know is that I've never had so much trouble with a second hand car or car dealer before: the post sales service is non existent if it's a repair they are going to have to pay for. YOU HAVE BEEN WARNED! read more

I'm new to this site but recently bought a car from A1Ortos. Initially I was concerned by their in ability to spell autos - but I powered through that. My car was rather more mundane, compared to their usual fayre of sportscars and high-performance machines. I have been impressed by the machine, which was exactly as they had said it would be, however felt that Lee was less than enthusiastic about wanting to do a deal - being more of the "take it or leave it" school.... rather than extolling the virtues of the value added services that they provide (you know... er.... salesmanship??) Nevertheless, I came back for a test drive, and again for the payment and purchase - and I have been happy ever since. I have read the negative comments on the site with interest and proceeded with caution - getting checks done where they ought to have been and so on - and have been impressed with the car (which, to be honest, is why I went there) so can only offer my praise thus far.... that said, if my car dies in the next couple of hundred miles and the warranty is worthless I might well be back to amend my high praise! read more

I bought a car from A1 Ortos 4 weeks ago. The very minute I arrived i was impressed, I was left to my own devices to browse around, After around five minutes Lee introduced himself and just asked if I wanted anymore information just let him know. I was very comfortable with this environment, No pressure. I found the car I was interested in and had a very good look around it, I then asked Lee to tell me more, The Car had a full service history, not a mark on it and was very good value for money, We went inside and Lee ran through all the details and to top it off told me about the three year mot and servicing free with all the cars bought here, I agreed to buy the car, I left my deposit and was told it would be ready to collect in a couple of days, true to his word I collected the car two days later. I have had one of the best experiences in buying a used car thanks to A1 Ortos, Thank you Lee. read more

I bought an 09 plate Porsche 911 Carrera S Convertible from them in April. I had seen it on their website (which is pretty good in itself) phoned them and had agreed a sensible deal within 10 minutes (I didn't have a part-ex). I went to inspect the car and was delighted to find that it was exactly as described on the website - low mileage and completely unmarked. I had done an iCarCheck on it previously so knew the history was fine. I found the guys at A1 Ortos really easy to deal with and they never overpromised and underdelivered - I got what they said I would get and that's what you want when you're buying a used car. When I got home, I took the car to an independent Porsche dealer guy I know and he said it was in exceptional condition for its age. I have bought dozens of second hand cars over the past 30 years and it hasn't always been as happy experience as this has been. read more

I have taken the time to pass on my feedback from my recent purchase from A1 ortos. When I collected my car I was asked to make my comments on the service and my overall experience of A1 ortos. They explained that most people when they are happy do not really publish there opinion. I have no issues with the service. I found all the members of staff polite and very helpful, My new car is great, Very good price, excellent condition and I have got three years free mot's and servicing. Overall I was very impressed with my dealings with A1 ortos, and if I had not been asked to voice my opinion I probably would not of found the time to do so, As they pointed out to me when you please somebody it rarely gets mentioned. read more

The best service I have recieved in buying a car for 30 years! I recently bought a car from A1 ortos and found every aspect of the service I recieved to be fantastic! I was given all the information I needed on 2 cars I was interested in and left to make my decision, no hassle or pressure! I placed my deposit, arranged to collect the car the following week and sure enough the car was ready, when Lee then took me for a drive and showed me all the gadgets and toys! In 30 years of buying and saleing cars I have never had such good, honest service and I'll certainly be back for my next car!! Ronald read more

Recently purchased a car from A1 Ortos. I called first and spoke to Paul in sales. Very informative and helpful. I made an appointment for a few days later. I travelled to the showroom after leaving a holding fee over the phone to ensure the car i wanted wouldn't have gone when I got to them. I liked that they offered this facility. I found the buying experience very pleasant. Paul was not a pushy salesman at all, he made us feel very comfortable and confident we were buying a good vehicle from a good company. Recommended! read more

I can honestly say that when my husband and I bought our car from a1ortos we was really pleased with the service we got . The customer service was excellent . Its so nice to know when we have needed repairs doing they try and do them as soon as they can (if not straight away) as to not inconvenience you any more than u need to be . I think its so nice that when u do go in for any reason they recognise you . I can say we are due to change our car soon and we will be definitely going to go back to a1ortos . read more

I bought my first ever car from A1 Ortos 2 months ago and I've never looked back! I told Lee what I wanted and he showed me all the cars that were in my price range and ticked all the boxes I need. I was a little bit nervous before I came because I know nothing about cars, but I had no need as Lee answered all my questions at really set my mind at ease. I wanted to pass on my feedback beause I was very impressed with not only the car but all the service and I will certainly be back for my next car! read more

I recently purchased a 18 month old Audi A6 from this dealership. The service provided and the attention to detail was fantastic. Must admit I was slightly concerned when i saw the negative reviews listed on here, however then realised that there were 34 other reviews (vast majority of which were very positive) hidden from the front screen. I am delighted with the car and could not have had a better experience, I would not hesitate in recommending A1 Ortos to anyone. Thanks again. Mike read more

a1 Ortos have from start to finish given me a first class service .i have not come across a car sales service that as not pressured anyone to buy,just left me to choose a car ,then told me what they offer me ,sat me down and done the deal.i can truely say tony mark and lee where great , i would recomend a1 ortos to anyone wanting a great car with great back up. thanks paul i will be back in future. thanks also to the girl on reception for looking after my mother.yours glynn evans. read more

First class service. I placed a deposit initially over the phone before seeing the car from the images online, when I arrived I was very impressed and found the car to be faultless on the test drive, Tony assured me that even so the car would be put through a full check in the garage. 2 days later I recieved a call to tell me everything had been checked and the car was ready for me, I was made to feel really at home and will certainly recommend A1 Ortos to all my friends. John. read more

First class service from the minute I walked in! I had been looking for a new car for months but didn't want to leave anything to chance, Lee was very helpful in checking everything on the car for me from the tyres all the way up to a HPI clearance report! The car is absolutely fantastic and was asked to leave feedback online if I was happy with the service I recieved, I can't recommend A1 Ortos highly enough and thank you again in particular to Lee, regards Matt. read more

Thank you to everybody at A1 Ortos with a special mention for Lee. Superb showroom and even better sales staff, everybody went out of their way to make me feel at home, I didn't feel pressured like I have at other garages and was left to browse until I needed help. When I did ask Lee was fantastic and pointed me in the right direction. I would definitely tell my family to come here for their next car! read more

Strange but true - I wrote a fantastic review for A1 Ortos but it keeps getting deleted - I am puzzled and this is naughty!!!! This is a fabulous place to buy a quality motor - well pleased and rate this dealer highly - would recommend one hundred percent!!!! STOP deleting truthful reviews please or this site will be brandished a waste of space and totally disloyal to the public!!!!! read more

Brilliant service! I by my own admission am very difficult to please when it comes to cars but its safe to say everybody at A1 Ortos 'bent over backwards' to make sure even I was happy! Tony was very thorough precise and efficient with the process and I couldn't fault him in any way, I certainly will be back when I need to change my car again, at last a garage you can trust! read more