Pros: Friendly city centre garage providing all the usual services you would expect such as MOT,…read moreservicing, tyres. Being in the city centre its quite convient if you drop off your car in the morning, go to the shops or check out a movie and then your car is ready. I think if you have an MOT / service they also wash the car for you (dont quote me on that one!) Cons: Since its not the largest garage in the world they sometimes dont have what you want in stock. I needed some continental tyres for my car and they had to order them in. (Admittedly it didnt take long at all for them to get them in).

I recently required the services of a vehicle bodywork repairer after someone reversed into my car…read morewhile it was parked outside my house. Fortunately, those pesky reprobates didn't count on someone witnessing the incident as well as the guilty party driving away without stopping! As such, with the involvement of the Police and my insurer, I have fortunately been in the position to get the work fixed at zero cost to myself... Step-in Lancashire Motor Bodies, saviour of the hour and supplier of some of the best customer service I have ever had the pleasure of receiving. True, I didn't have to shop around as they are the preferred repairer of my insurer, but I have to say that I was a little sceptical on first researching them as there were only a couple of aged reviews on the web (not on Yelp, obviously!) and these weren't exactly glowing. Well, my experience was different. On finding them, tucked away as they are in Salford, but only 30 seconds off Bury New Road, you could be mislead by the exterior of the business premises, as it isn't exactly glamorous, but then again, it is a car bodywork repairer! However, the staff are extremely friendly and helpful. They lead me through the whole process with my insurer, collected my car and delivered a courtesy car which was mine free of charge, phoned me regularly with updates on the work and again when it was finished. They even returned my car, resplendent with new front wing, fully valeted inside and out. I couldn't recommend them highly enough and think they are well worth every one of the 5 stars I'm giving them. I hope you don't require their services, but if you do, they'll look after you (and your car!).

I was concerned about sending my car in as I'd never heard of them but so glad I went for it. If…read moreyou're wondering whether to send your car in don't hesistate. The service was outstanding, excellent job my car went in Wednesday afternoon & was back with me by Friday afternoon, the panel that had been scraped badly looked as smooth, shiny & new as when I first bought the car. Every member of staff was friendly, gave me regular updates & knew what they were talking about. They definitely exceeded my expectations & I would feel very happy sending my car there again.

Very good prices And very freindly staff will always try to fit you in at the last minuete. But…read morelast time i used them they annoyed me by keeping my car alot longer than necesarry because they wouldnt belive the word of the Rac and wanted to do there own investigation. Having said that the job they did was good and they did give me a discount because of all the trouble but it didnt cover the expense of the hire car i had to take. i like the fact that they have complete prices and you can book online and get a price online. They do MOT'S and you get discounts if you are in the AA and clubcard points. Overall a good honest garage, where as a lone women I fell able to take my car.

I heard about this place over twitter. I can't say enough…read moregood things about this place. There are things in life you need and thats to know a Plumber, Electrician & a Mechanic, especially a mechanic you can trust. I dropped off my little honda jazz off today with Paul. Hes a one man mechanic who is also a big fan of social media (live by the sword die by the sword) & radio star (The Car Guru on Oldham's 96.2 The Revolution). Paul made me feel very much at easy today when dropping my car off. A Very friendly bloke who explains stuff in english & doesn't confuse you with mechanical jargon. He is also "Female Friendly" approved. As a driver i'm now glad i have found somewhere where i feel i won't be ripped off.

It's very tough to find an honest mechanic isn't it? I know I've come across my fair share of…read moredishonest ones over the years. Finding out that someone has ripped you off completely can be a very stressful discovery. Say you go to a mechanic for an MOT and he fails your car and suggests £350 worth of work that needs doing. He then takes his £45 up front for the MOT test and "strongly suggests" that you get the work done at his Auto repairs shop. If you go somewhere else and get another quote or repairs, you can come back to get it retested without any additional MOT test costs. BUT, it's highly likely he/she might fail it again and suggest more repairs just out of bitterness. Eventually you find a mechanic who treats the car as his/her own and suggests cost effective ways of geting the job done with your circumstances in mind. For example there's no point you spending £90 on a wing mirror for a car you plan on part exchanging when you can get it repaired for £10. This is a family run garage with great friendly service. I spent a few hours at the here while they serviced/MOT'd it. Normally I do this to keep an eye on the job being done, keep them on their toes. You get it done quicker that way and they don't procrastinate. On this occasion though I found myself merrily chatting away and getting to know Yassar, Hamza and Ali. What a great bunch of young lads! The three were cousins and varied in terms of mechanical experiance, but the banter and enjoyment they got outta their work was inspirational. Whilst there, I also saw how people treat these mechanics when they come in for MOTs. I was frankly shocked by the obnoxious nature of some people who weren't very subtle in hiding their attempts at looking down on these highly skilled and knowledgable individuals. I began to see why so many mechanics are always moody and evasive. All of these revelations made me appreciate these guys even more. They were just happy to have a customer who actually asked them how their day was going. I shall be coming back here for my MOT from now on and reassured them that I'd spread the word. So there...I've done it.. So don't be put off by the secluded nature of this place, or the fact that it looks rundown and a bit grimey. The service is very good!

Another car ran into me while I was stationary at a junction in November 2015…read more I decided to take my car to Williams as this an approved body shop specialist. Taking your car to a main dealers is usually very expensive and labour can be between (150-250) an hour. My car had been booked in twice by Williams to be fixed but cancelled by the dealers because first they couldn't get me a courtesy car at the same time as my car was due to go in. The second due to floods in Dec 2015 they told me that other people cars were priority because mine was drivable. My car went into be fixed on 25 Jan they gave me a courtesy car which was a Peugeot 208 no CD player or even a tape player. I guess modern cars don't come with these (maybe an added option) I had to pick my car up today 4 days later. The body work looked amazing and they had cleaned my car from top to bottom. The service of the garage let them down, under estimating the damage and they don't always answer the phone. I am very pleased with the body work but the service let them down. They also never had paperwork ready for me, I had to ask them for a break down of costs before i left and a certificate to say that it had been done by them. A pleasant experience the cost came to over £1,300. The majority £900 of this was labour costs which to be honest of the service has been better I wouldn't have mind the cost so much. Shame really.

Very disappointed in these people. I rang them on Monday but was still waiting on Thursday for…read moresomeone to contact people. This is no way to run an organisation.

used ian from chips away to remove scratches and a dent from my drivers side front door, Ian was…read morepolite and punctual, the standard of work was really high, would recommend Ian to anyone.

Car broke down and recoverd to this garage. Was told they…read morewould look at it and ring me back. They did not ring me, I had to chase them. Then told too busy to look but will sort on a date quoted a fortnight later! When I said this was not acceptable they said tough, what do you want us to do! Plenty of other garages in this area do not go near these clowns.

Always found Electromec to be helpful and do the work to the price they quote and if any extras…read moreneeded will ask you before proceeding. Great with both Fords and Vauxhalls as most of their mechanics are ex Ford Halewood plant or Ellesmere Port Vauxhall. Welding work has been reasonably priced and has lasted well in my experience although it is subcontracted. Looks like other reviewers have been unlucky and perhaps they have changed their subcontractor since then. Other garages in Runcorn that I have used have not been as good and have given poor repairs.