Horrible customer service. The worst I've ever come across. promise to do things and don't…read moredeliver. They sell really bad cars. From their google reviews it's a clear pattern of bad customer service We purchased a vehicle over 4 weeks ago and the vehicle still isn't running properly. It is now sitting in their garage for yet another week. No courtesy calls to let us know how it's going and when we can expect it back. I am not sure how they sell any cars when this is how they treat their customers. will never purchase from them again and I highly recommend you don't as well. AVOID at all costs.

I had an MOT with parkside garage and I am very concerned that they have damaged my car when it…read morewent in there was nothing wrong with my air conditioning when it was returned to me my air conditioning was on continously and could not be switched off I rang them and told them about this and as I am an 87 year old have no way of getting to Bolton as my daughter has just died and as it is an old car I have no navigation equipment and I am not at all well they promised to send a mechanic today Thursday 1st July I missed a doctors appointment waiting for them and telephoned them to be told they did not touch it my reply was it was fine before you did the MOT so you must have done something to have caused it to stay on all the time without being being switched on I have spoken to my Solicitor who has told me to get a local garage to fix it and to charge them with the cost and if they dont pay for any repairs to sue them this I intend to do will not recommend them to anyone

I had high hopes for this garage after deciding to move from my long-term garage to support a…read morelocal, independent business. The initial booking process was professional, and I particularly appreciated the honesty when they called me well in advance to correct a mistake on their initial quote. Unfortunately, this positive start did not last. The main issues began on the day of the MOT and service. A misunderstanding over the 8 am appointment time, which was not clarified in the text reminder I received, meant I arrived later than expected. I am happy to own my part in that delay; however, the reaction I received from one of the mechanics was completely unprofessional. Rather than explaining the situation, he was visibly angry, repeatedly checked his watch, and spoke to me in a condescending tone that made me feel incredibly unwelcome. This is not how any customer should be treated. The most significant failure, however, was the complete breakdown in communication later in the day. After approving necessary repairs, I was left waiting for an update. I received no calls at all towards the end of the day. It was only at 5:30 pm, after the reception and workshop staff had apparently gone home, that another employee fortunately thought to check and call me to say my car was still on the ramp and would not be ready. To be left without my car overnight, with no warning whatsoever from the team responsible, is simply unacceptable. The car was ready the next morning, and the final repair work seems fine. However, even the complimentary car wash was symbolic of the lack of care shown--it was a poor effort that failed to remove simple surface dirt. While the reception staff were friendly and the work was eventually completed, the stressful encounter with the mechanic and the shocking lack of end-of-day communication mean I cannot recommend this garage. A business is only as strong as its weakest link, and unfortunately, the disorganisation and unprofessional attitude here overshadowed any positives.

I've been coming here to get my MOT's done on my car for a few years and have to say I've never had…read moreany issues and it's always been a hassle free, easy experience that comes in a lot cheaper than nearby garages. John is a friendly guy and when I was having problems with the electrics on my car on Saturday, I called up and he was more than happy if I ran it down for him to give it a good looking over. Turned out it was a blown fuse that was easily replaced within 10 minutes and with me fully expecting to pay to have it fixed he gave it to me for free and said no probs. This is the sort of great local business still out there and I'll definitely still keep going here for the great service and great MOT's.

Very pleased with their communications and timely collection of my 1.8 Mondeo. I expect a difficult…read morejob on an older Mondeo but done and returned in a couple of days at the price given. I appreciated them showing me the worn to the rivets old clutch plate they removed. Recomended Norfolk man.

Avoid avoid avoid!!! Cannot even begin the describe the…read moreanger and stress this garage has put my family through. The car sold to me seemed in good condition after a further inspection I have a few concerns he sent it to his own garage and said nothing was wrong I then took it to my own garage who immediately assessed and advised it was deemed unsafe with immediate affect. This garage knew I had children and still let me drive away after a BOTCHED MOT if this MOT was done correctly it would of failed. Imagine driving your three very young children around in a vehicle that essentially could of killed us!! Although they can offer repair first when taken to two seprate garages they would not even quote as it is not safe the third said we're looking at over two thousand so then was offered a refund. This took four weeks and lies and lies promises of it coming. Messed me around until I sought legal advice. Thr garage compensated me 200 pound but still did not cover the full cost of the car and not one slight remouese of what hassle this has caused or danger. Auto trader has since had 11 5 star reviews on the same day which are fake knowing full well I will be coming down on them once I received my money. I have reported everything to the right authorities to protect others lives and before someone is killed.

Bought a corsa 1.6T in good faith from these guys. It's a total death-trap and having spent over…read more£1000 trying to repair it, having only driven less than 200 miles in it, I've had to sell for scrap. These guys promised so much, but delivered so little. Words cannot describe how disappointed I am with this garage. They put almost the same description on every car....Totally misleading...And it now makes perfect sense why they only gave me 1 months warranty. My daughter lives 70 miles away in Ripon, and thanks to these deceiving cowboys, I haven't been able to see her for 6 weeks. Don't know how people like this sleep at night.

I've just spent an hour at this garage, watching a mechanic testing my van for the MOT…read more At all times, the staff were superb - no assuming I knew nothing, no attempts to find things wrong which don't exist and a very friendly, professional attitude. They are equipped for most vehicle work; while I was waiting a floor panel was being welded to a family saloon, with all precautions taken to avoid marking the car interior. I spent the time with the mechanic, but the garage also has a viewing area with coffee available for those who don't want to watch. I would recommend this place to anyone needing any work done on their car or van.

This garage is a just what women need - a gargage that doesn't mess you about or try to diddle you…read moreout of loads of money if you have no car knowledge. I have taken my car there a few times there now to sort out the odd problem and have it MOTed and they've always been really nice and friendly and not in the slightest bit patronising to the little lady!

Thank you so much for coming to our rescue today when my husband couldn't get the steering lock…read moreoff. We are really grateful to you and can certainly recommend you for your efficiency. Jean Woods

Used to use glebe street for most of my work/personal vehicles, before re location…read more The last visit I felt very over charged for work I had done on a work vehicle, we then had to have done again some months later! Due to either substandard parts or a technician error on fitting NISSAN'S words not ours! not the cheapest garage around the area either!

Just had a full (24000 mile) service done on my 09 reg Clio diesel,£129 inc VAT using genuine…read morerenault parts to keep the warranty valid,Other quotes from local garages in Warrington ranged from £140 PLUS VAT up to £180 Plus VAT. Excellent staff who go the extra mile,They even rang Renault to tell them I was going to be in touch with them regarding some warranty work that needed doing,Pointed out some advisories re low tyre tread and washed my car on top of that! When I got home my 21 yr old son told me he'd forgotten about the MOT on his car,I told him to call WCand they told him to bring it in Sat am to see if they could help! Absolutely outstanding and I would highly recommend to anyone. Cheers, Paul B.

Not the cheapest place for a service or MOT but certainly dead reliable. I know they're a chain of…read moregarages but they do definitely give great service as though they're a family firm. They even attempted to give my husbands van a complementary valet but he's a plasterer so I'm sure you can imagine what a job that was, but the thought was there anyway! They really pulled the stops out to get my mot done and passed on time and I really appreciated it. I've used them personally and my husbands used them for work and we've both said the same, we'd use them again. Not the cheapest as I said but there's a value in them being reliable and we found them to be so.