I recently required the services of a vehicle bodywork repairer after someone reversed into my car…read morewhile it was parked outside my house. Fortunately, those pesky reprobates didn't count on someone witnessing the incident as well as the guilty party driving away without stopping! As such, with the involvement of the Police and my insurer, I have fortunately been in the position to get the work fixed at zero cost to myself... Step-in Lancashire Motor Bodies, saviour of the hour and supplier of some of the best customer service I have ever had the pleasure of receiving. True, I didn't have to shop around as they are the preferred repairer of my insurer, but I have to say that I was a little sceptical on first researching them as there were only a couple of aged reviews on the web (not on Yelp, obviously!) and these weren't exactly glowing. Well, my experience was different. On finding them, tucked away as they are in Salford, but only 30 seconds off Bury New Road, you could be mislead by the exterior of the business premises, as it isn't exactly glamorous, but then again, it is a car bodywork repairer! However, the staff are extremely friendly and helpful. They lead me through the whole process with my insurer, collected my car and delivered a courtesy car which was mine free of charge, phoned me regularly with updates on the work and again when it was finished. They even returned my car, resplendent with new front wing, fully valeted inside and out. I couldn't recommend them highly enough and think they are well worth every one of the 5 stars I'm giving them. I hope you don't require their services, but if you do, they'll look after you (and your car!).

I was concerned about sending my car in as I'd never heard of them but so glad I went for it. If…read moreyou're wondering whether to send your car in don't hesistate. The service was outstanding, excellent job my car went in Wednesday afternoon & was back with me by Friday afternoon, the panel that had been scraped badly looked as smooth, shiny & new as when I first bought the car. Every member of staff was friendly, gave me regular updates & knew what they were talking about. They definitely exceeded my expectations & I would feel very happy sending my car there again.

Pros: Friendly city centre garage providing all the usual services you would expect such as MOT,…read moreservicing, tyres. Being in the city centre its quite convient if you drop off your car in the morning, go to the shops or check out a movie and then your car is ready. I think if you have an MOT / service they also wash the car for you (dont quote me on that one!) Cons: Since its not the largest garage in the world they sometimes dont have what you want in stock. I needed some continental tyres for my car and they had to order them in. (Admittedly it didnt take long at all for them to get them in).

Good enough but it seems like a fact that you cannot get good car service in Manchester, it's like…read morethe city and car mechanics don't agree with each other

It's safe to say they saw me coming. It's my fault that I bought the car initially as it was…read moreoverpriced but they didn't want to know when I tried to return the vehicle days later in exactly the same condition as when I left in it. As I say I'm the mug but this firm have no honour or honesty whatsoever imo. I'm £2k down in the end.

An excellent garage that the rest should aspire to!…read more Brian Carter and his team worked tirelessly to rectify what turned out to be a very complicated problem and kept me informed throughout. Their customer service, expertise and attention to detail are second to none-they even gave the car a wash n vac before I picked it up! Whether you need repairs, service, MOT or are thinking of buying a new car, I would have no hesitation in recommending them. BYPASS THE REST AND GO TO THE BEST! Well done guys and many thanks to all concerned! What more can I say?! Hilary x x

I never ever thought I'd be giving a car garage a 5 star review and that should go so way to…read moreshowing the merit these guys deserve. In a day and age where it seems car repairs are all about add ons and mechanics taking you for a ride (pun intended), it's amazing to find a local place that are 100% honest. I took my trusty little Seat in to Church Wharf as I needed to swap out my speedometer (EU form) for a new one (UK Form). They went through the process of taking my car apart, probably a good hour, only to then realise the new part I'd given them was wrong and wouldn't fit. They promptly called me, put it all back together and charged me diddly squat for doing so. After this, they went out of their way to source the correct part, at no additional cost or benefit to them, and made an effort to fit me in as soon as possible to get the work done as they knew I was in a hurry. The truly unbelievable service from these guys was topped off when my total bill came to £90 including VAT. To make this much effort for a £90 job is fantastic and they deserve a 6th star if I could give it to them. Tom and the lads here are brilliant and will take care of you for sure!

Rick berry,Bolton, having not driven for several years I was…read moreobviously nervous and in three minds as to even bother getting back in the chaos zone again, well spotted a car on Church Wharf forecourt,went in and was met by a chap called Jamie, genuine non pushy sales from this gent, sorted the car I had chosen,actually going out of his way to ensure a good deal and service was given,the car was pristine when I collected it,all work required carried out[not much required they only have good stock] making the purchase excellent,my next car if i have one will be from ChurchWharf,highly recommend peeps, thanks for listening. enjoy buying your next car from Jamie and his squad, Rick berry Bolton

Car broke down and recoverd to this garage. Was told they…read morewould look at it and ring me back. They did not ring me, I had to chase them. Then told too busy to look but will sort on a date quoted a fortnight later! When I said this was not acceptable they said tough, what do you want us to do! Plenty of other garages in this area do not go near these clowns.

Always found Electromec to be helpful and do the work to the price they quote and if any extras…read moreneeded will ask you before proceeding. Great with both Fords and Vauxhalls as most of their mechanics are ex Ford Halewood plant or Ellesmere Port Vauxhall. Welding work has been reasonably priced and has lasted well in my experience although it is subcontracted. Looks like other reviewers have been unlucky and perhaps they have changed their subcontractor since then. Other garages in Runcorn that I have used have not been as good and have given poor repairs.

John & Yaz fantastic pair won't rip you off, I learnt this when my wife took her car for mot to…read morethem whilst they were at Monsal failed it but didn't give us any crap, gave her money back and told her straight "scrap it" Now probably ten or more years later wouldn't trust anyone else to do our cars. Not the cleanest of garages but that's because they don't have time to clean, too busy repairing vehicles.

Run by genuine people, who will only charge you for what actually needs doing. Just off Rochdale…read moreRoad, it's worth the effort of a bit of extra travel, compared to my local garages. I really don't believe I'd be able find a better garage in the Manchester area. Straight talking guys, with fair pricing. Absolute diamond of a place (if a bit unrefined!)

Fylde Auto care blackpool. Avoid this garage. Miss your vehicle up, give it you back and expect you…read moreto pay for them to put it right.

The best garage ever, after being told there was nothing wrong with my car by other garages I went…read moreto Total Fix Service who were amazing they identified the noise coming from my car as problems with the ABS sensor which had snapped! My car feels brand new and I couldn't thank them enough, I recommend this garage to everyone as they are so quick and efficient at finding and fixing any problem!

I heard about this place over twitter. I can't say enough…read moregood things about this place. There are things in life you need and thats to know a Plumber, Electrician & a Mechanic, especially a mechanic you can trust. I dropped off my little honda jazz off today with Paul. Hes a one man mechanic who is also a big fan of social media (live by the sword die by the sword) & radio star (The Car Guru on Oldham's 96.2 The Revolution). Paul made me feel very much at easy today when dropping my car off. A Very friendly bloke who explains stuff in english & doesn't confuse you with mechanical jargon. He is also "Female Friendly" approved. As a driver i'm now glad i have found somewhere where i feel i won't be ripped off.