I recently required the services of a vehicle bodywork repairer after someone reversed into my car…read morewhile it was parked outside my house. Fortunately, those pesky reprobates didn't count on someone witnessing the incident as well as the guilty party driving away without stopping! As such, with the involvement of the Police and my insurer, I have fortunately been in the position to get the work fixed at zero cost to myself... Step-in Lancashire Motor Bodies, saviour of the hour and supplier of some of the best customer service I have ever had the pleasure of receiving. True, I didn't have to shop around as they are the preferred repairer of my insurer, but I have to say that I was a little sceptical on first researching them as there were only a couple of aged reviews on the web (not on Yelp, obviously!) and these weren't exactly glowing. Well, my experience was different. On finding them, tucked away as they are in Salford, but only 30 seconds off Bury New Road, you could be mislead by the exterior of the business premises, as it isn't exactly glamorous, but then again, it is a car bodywork repairer! However, the staff are extremely friendly and helpful. They lead me through the whole process with my insurer, collected my car and delivered a courtesy car which was mine free of charge, phoned me regularly with updates on the work and again when it was finished. They even returned my car, resplendent with new front wing, fully valeted inside and out. I couldn't recommend them highly enough and think they are well worth every one of the 5 stars I'm giving them. I hope you don't require their services, but if you do, they'll look after you (and your car!).

I was concerned about sending my car in as I'd never heard of them but so glad I went for it. If…read moreyou're wondering whether to send your car in don't hesistate. The service was outstanding, excellent job my car went in Wednesday afternoon & was back with me by Friday afternoon, the panel that had been scraped badly looked as smooth, shiny & new as when I first bought the car. Every member of staff was friendly, gave me regular updates & knew what they were talking about. They definitely exceeded my expectations & I would feel very happy sending my car there again.

I never ever thought I'd be giving a car garage a 5 star review and that should go so way to…read moreshowing the merit these guys deserve. In a day and age where it seems car repairs are all about add ons and mechanics taking you for a ride (pun intended), it's amazing to find a local place that are 100% honest. I took my trusty little Seat in to Church Wharf as I needed to swap out my speedometer (EU form) for a new one (UK Form). They went through the process of taking my car apart, probably a good hour, only to then realise the new part I'd given them was wrong and wouldn't fit. They promptly called me, put it all back together and charged me diddly squat for doing so. After this, they went out of their way to source the correct part, at no additional cost or benefit to them, and made an effort to fit me in as soon as possible to get the work done as they knew I was in a hurry. The truly unbelievable service from these guys was topped off when my total bill came to £90 including VAT. To make this much effort for a £90 job is fantastic and they deserve a 6th star if I could give it to them. Tom and the lads here are brilliant and will take care of you for sure!

Rick berry,Bolton, having not driven for several years I was…read moreobviously nervous and in three minds as to even bother getting back in the chaos zone again, well spotted a car on Church Wharf forecourt,went in and was met by a chap called Jamie, genuine non pushy sales from this gent, sorted the car I had chosen,actually going out of his way to ensure a good deal and service was given,the car was pristine when I collected it,all work required carried out[not much required they only have good stock] making the purchase excellent,my next car if i have one will be from ChurchWharf,highly recommend peeps, thanks for listening. enjoy buying your next car from Jamie and his squad, Rick berry Bolton

It's very tough to find an honest mechanic isn't it? I know I've come across my fair share of…read moredishonest ones over the years. Finding out that someone has ripped you off completely can be a very stressful discovery. Say you go to a mechanic for an MOT and he fails your car and suggests £350 worth of work that needs doing. He then takes his £45 up front for the MOT test and "strongly suggests" that you get the work done at his Auto repairs shop. If you go somewhere else and get another quote or repairs, you can come back to get it retested without any additional MOT test costs. BUT, it's highly likely he/she might fail it again and suggest more repairs just out of bitterness. Eventually you find a mechanic who treats the car as his/her own and suggests cost effective ways of geting the job done with your circumstances in mind. For example there's no point you spending £90 on a wing mirror for a car you plan on part exchanging when you can get it repaired for £10. This is a family run garage with great friendly service. I spent a few hours at the here while they serviced/MOT'd it. Normally I do this to keep an eye on the job being done, keep them on their toes. You get it done quicker that way and they don't procrastinate. On this occasion though I found myself merrily chatting away and getting to know Yassar, Hamza and Ali. What a great bunch of young lads! The three were cousins and varied in terms of mechanical experiance, but the banter and enjoyment they got outta their work was inspirational. Whilst there, I also saw how people treat these mechanics when they come in for MOTs. I was frankly shocked by the obnoxious nature of some people who weren't very subtle in hiding their attempts at looking down on these highly skilled and knowledgable individuals. I began to see why so many mechanics are always moody and evasive. All of these revelations made me appreciate these guys even more. They were just happy to have a customer who actually asked them how their day was going. I shall be coming back here for my MOT from now on and reassured them that I'd spread the word. So there...I've done it.. So don't be put off by the secluded nature of this place, or the fact that it looks rundown and a bit grimey. The service is very good!

Pros: Friendly city centre garage providing all the usual services you would expect such as MOT,…read moreservicing, tyres. Being in the city centre its quite convient if you drop off your car in the morning, go to the shops or check out a movie and then your car is ready. I think if you have an MOT / service they also wash the car for you (dont quote me on that one!) Cons: Since its not the largest garage in the world they sometimes dont have what you want in stock. I needed some continental tyres for my car and they had to order them in. (Admittedly it didnt take long at all for them to get them in).

Good enough but it seems like a fact that you cannot get good car service in Manchester, it's like…read morethe city and car mechanics don't agree with each other

It's safe to say they saw me coming. It's my fault that I bought the car initially as it was…read moreoverpriced but they didn't want to know when I tried to return the vehicle days later in exactly the same condition as when I left in it. As I say I'm the mug but this firm have no honour or honesty whatsoever imo. I'm £2k down in the end.

An excellent garage that the rest should aspire to!…read more Brian Carter and his team worked tirelessly to rectify what turned out to be a very complicated problem and kept me informed throughout. Their customer service, expertise and attention to detail are second to none-they even gave the car a wash n vac before I picked it up! Whether you need repairs, service, MOT or are thinking of buying a new car, I would have no hesitation in recommending them. BYPASS THE REST AND GO TO THE BEST! Well done guys and many thanks to all concerned! What more can I say?! Hilary x x

Horrible customer service. The worst I've ever come across. promise to do things and don't…read moredeliver. They sell really bad cars. From their google reviews it's a clear pattern of bad customer service We purchased a vehicle over 4 weeks ago and the vehicle still isn't running properly. It is now sitting in their garage for yet another week. No courtesy calls to let us know how it's going and when we can expect it back. I am not sure how they sell any cars when this is how they treat their customers. will never purchase from them again and I highly recommend you don't as well. AVOID at all costs.

I had an MOT with parkside garage and I am very concerned that they have damaged my car when it…read morewent in there was nothing wrong with my air conditioning when it was returned to me my air conditioning was on continously and could not be switched off I rang them and told them about this and as I am an 87 year old have no way of getting to Bolton as my daughter has just died and as it is an old car I have no navigation equipment and I am not at all well they promised to send a mechanic today Thursday 1st July I missed a doctors appointment waiting for them and telephoned them to be told they did not touch it my reply was it was fine before you did the MOT so you must have done something to have caused it to stay on all the time without being being switched on I have spoken to my Solicitor who has told me to get a local garage to fix it and to charge them with the cost and if they dont pay for any repairs to sue them this I intend to do will not recommend them to anyone

Cheapest place around, and often extremely competitive when compared to internet prices. If the…read moretyre isn't in stock, they can usually get one the next day. Helpful and friendly guys. Just watch out for the massive pot holes in the surrounding area near the garage, and also the used tyres valves lying all over the ground near in the fitting areas.

These guys offer a reliable friendly service at an affordable price. They even have a 24 hour…read moreemergency call out service. Very helpful to me when I got a flat tyre in a 7.5 ton horse box which no other company I could find at the time would come out to me.

John & Yaz fantastic pair won't rip you off, I learnt this when my wife took her car for mot to…read morethem whilst they were at Monsal failed it but didn't give us any crap, gave her money back and told her straight "scrap it" Now probably ten or more years later wouldn't trust anyone else to do our cars. Not the cleanest of garages but that's because they don't have time to clean, too busy repairing vehicles.

Run by genuine people, who will only charge you for what actually needs doing. Just off Rochdale…read moreRoad, it's worth the effort of a bit of extra travel, compared to my local garages. I really don't believe I'd be able find a better garage in the Manchester area. Straight talking guys, with fair pricing. Absolute diamond of a place (if a bit unrefined!)