I visited Arnold Clark in Salford during my ongoing search to find a new car. I was originally…read moreconfused in finding out which brands were located here, as they come up on Google Maps as a Vauxhall dealer, and also list Vauxhall on their website, even though Vauxhall isn't stocked here. The nearby Arnold Clark in Stretford does have Vauxhall however, but this confusion should be addressed. The dealership is fairly large, and it is split across a large MG building, and a smaller building with FIAT. I was more interested in taking a look at the new FIAT 500 electric model, which was in the smaller building. They did appear to be understaffed, with only one staff member working, he didn't appear in the slightest interested in communicating with me, he provided very little information about the car and just left me to it, I felt like a nuisance and a bother just by speaking to him. I wasn't too impressed with the car overall, mainly down to the size, it felt comfortable to drive but the lack of space wouldn't have been suitable for my needs. I was impressed with the service at the nearby Arnold Clark dealership but was left disappointed with this one. You wouldn't think they were in a commission-based game! 2*

Do not buy from this company. Tried to lease a car on the 18th of August and because of their…read moreincompetence and their errors when processing a finance check on my credit report, they applied 47 times for check which has hugely impacted my credit score. They won't take any responsibility for it and now I am left with a bad credit score, it went from 946 to 720 and also no vehicle. When addressing this with the staff and management, their response was "well just cancel the car then" and "it's not our issue". 8 weeks later, and I am still in the same position, no vehicle and a bad credit score. Do not buy from them!

Absolutely disgusting behaviour - avoid this place. I am…read morehonestly furious with how I've been treated. I saw a car on ebay for sale and it was made out to seem from Paul Price Cars as the pictures advertised were at the front of the dealership. I purchased the car in full after viewing it at Paul Price Cars in Oldham and was provided with a warranty. Two months later, after only doing around 300 miles on the car, it had a problem with the brakes and callipers - yes he seems to have sorted the problem but the attitude he had was disgusting, the guy was rude and belittling, he kept saying he's "been doing this job too long, he knows what he's on about" and acting like I didn't know what I was talking about, even thought i was worried about the brakes on the car. When he returned the car to my grandad (as i was working at the time) my grandad questioned him making sure he had repaired the part, he shouted at my grandad saying there's nothing wrong with the car now. As he was leaving, after being very aggressive towards my grandad he threw my car keys on the floor and slammed the car door, forcing my grandad, a nearly 70 year old man, to then have to pick them up. - absolutely disgusting and unprofessional behaviour. When I bought the car he made it seem like a proper dealership sale, providing me with a receipt with his dealership name on the top, as well as being very friendly telling me to bring the car back if i have any problems or ever in the future needed work doing, but now there's an issue with the car he's saying it was a private sale. He told me I should of sorted this problem myself instead of returning to his dealership. I ended up having to pay for the work myself. To make things worse, he has now blocked my phone number and even said he would block my grandad's - this is how little he cares about after-sales support. The whole experience has been horrible. Rude, aggressive, dishonest - I wouldn't want anyone else to go through what I have. Stay away.

I had previously been to Arnold Clark, HPL Motors and The Car People before driving past on a whim…read more Those big dealers put me under loads of pressure to buy. Trying to sell me some bag of nails that had been sat on their forecourts for too long. I knew what I wanted in my mind but they kept dodging what I wanted and showed me something completely different which really, really irritated me. Buying a car is a big decision and I was made to feel that what I wanted wasn't right... when I stopped off at Paul Price, I met Mike who just let me know that if I needed him, he'd be in the office. I was free to roam. There are no "salesmen" here breathing down your neck waiting to earn their commission off you. I had a look around on my own for a good 20 minutes before going into the office to have a chat. Mike actually asked me "what car are you looking for?" So we had a chat and he gave me a few options before I said I liked one of the Astra's on the forecourt. He grabbed the keys, took me out for a test drive and explained everything about the car. Age, mileage, where they bought it from and everything in between! We got back to the office and I bought the car there and then! Since buying the car, I have taken it back for 2 services and MOT's and it's also had a couple of minor repairs done here. You just give them a ring, they ask when it's best for you to come down or they'll arrange collection and drop off and they get the job done quickly. The after sales care is truly outstanding! In the 2 years that I've been going to this garage, I have met Paul, Mike, Patrick and his younger brother (I've forgotten his name though!) and the mechanic himself, And I know that as soon as I need anything, I can give them a call and they'll get it sorted for me. I'm so happy I bought from this dealer... they've really got the customer at the heart of everything they do and it's like being welcomed into the family. My customer loyalty will now be with Paul Price. Keep up the amazing work

I found an amazing car at the car people Ashton under Lyne.it's a Nissan qashqai 1.5 dci.with loads…read moreof extra's to boot as well.bonus.I'm very happy guy now.;)

Have been extremely disappointed by the customer service I received. I had to ring them twice to…read moreenquire about the progress of my new MG3 which I was buying cash. Was told Simon Wright would ring me back and no 'phone call came. It seems as though my custom is not required and I should get my deposit back and purchase something elsewhere

I paid £3200 for a Kia soul in July 2023. In January 2024 I was told by numerous garages that the…read morecar is a death trap. Brakes and brake cables all failed. Fuel tank corroded badly and they informed us that the corrosion is extremely historic and no way should have passed mot. I got back to royal car sales to complain and they offered me £500 in part exchange against another