I visited Arnold Clark in Salford during my ongoing search to find a new car. I was originally…read moreconfused in finding out which brands were located here, as they come up on Google Maps as a Vauxhall dealer, and also list Vauxhall on their website, even though Vauxhall isn't stocked here. The nearby Arnold Clark in Stretford does have Vauxhall however, but this confusion should be addressed. The dealership is fairly large, and it is split across a large MG building, and a smaller building with FIAT. I was more interested in taking a look at the new FIAT 500 electric model, which was in the smaller building. They did appear to be understaffed, with only one staff member working, he didn't appear in the slightest interested in communicating with me, he provided very little information about the car and just left me to it, I felt like a nuisance and a bother just by speaking to him. I wasn't too impressed with the car overall, mainly down to the size, it felt comfortable to drive but the lack of space wouldn't have been suitable for my needs. I was impressed with the service at the nearby Arnold Clark dealership but was left disappointed with this one. You wouldn't think they were in a commission-based game! 2*

Do not buy from this company. Tried to lease a car on the 18th of August and because of their…read moreincompetence and their errors when processing a finance check on my credit report, they applied 47 times for check which has hugely impacted my credit score. They won't take any responsibility for it and now I am left with a bad credit score, it went from 946 to 720 and also no vehicle. When addressing this with the staff and management, their response was "well just cancel the car then" and "it's not our issue". 8 weeks later, and I am still in the same position, no vehicle and a bad credit score. Do not buy from them!

Quick, friendly and clear. Excellent service from Leon. I would recommend wbac to a friend. It…read morewould have been helpful to have known that there is an expectation that a sale will be made immediately at the end of the valuation as I had not thought about how I would get home.

Fantastic place, bought a lovely and would definitely recommend this if you're looking to make your…read morenext car purchase. Very professional and exceptional customer service. Will definitely be returning when buying my wife's car in 6 months time. Thanks, Mike

Excellent,staff very helpful couldn't do enough great selection of cars not braking the bank..read more

Got our last car from here and its a really nice showroom. the salesman (Bernie who sadly no-longer…read moreworks at that branch) was the least pushy salesman i have ever encountered. He showed us around many different cars but did not try to push any of these onto us. It was a refreshing change that a car salesman did not try to close the deal there and then and i would thoroughly recommend this showroom to anyone wanting a quality nissan.

I am now on my second car from Concept. I cannot lie the interest rate on the first car was mental,…read morebut I also cannot blame anyone else for that than myself. After 2 years of that car I returned to see if I could get a better offer and I am glad I did. By being good and making sure I made my car payments it really helped to build my credit profile and now my interest is really reasonable. I must admit I did find the whole process entertaining, by not taking things too serious I gave the sales guy hell and I have come away with a car I REALLY LIKE (07 plate Focus Ghia) and a really fair deal. Hopefully in another 2 years I can come back and have a look at what they have in, I just hope I don't get offered a bloody Citroen Picasso again (I must look like I need one)

First car was faulty and concept car exchanged this no problem. Second car was reported Aa faulty…read moreto them after 5 days of having car as well as a bald tire I had to replace. They are now refusing to do anything or have car returned. Reported to motor ombudsman and finance company. Avoid

Des on the service reception is lovely!…read more Very good customer service- I brought the car in with a few queries on breaks and also thought my windscreen wipers needed replacing. He didn't want to do anything with the breaks as they don't need it for another 4 months and he also said my window wipers looked quite new, was I sure? ...I bought them cheap last year and they're pretty poop do I've got brand new ones now so I can see again, I'm sure the roads of Manchester will be happy! Also do free fitting with parts and gave my car a clean inside and out because "it's a little muddy" haha (my office is a building site atm!!!)