Really happy with this dealership. Henry Liu was awesome --…read moresuper friendly, honest, and easy to work with. He explained everything clearly and never made me feel pressured. The whole team took great care of my car, and the service felt genuinely trustworthy. Definitely coming back and refer more people here.

Marcus Mordan help me and my wife purchase our 3rd mini cooper. Made the whole experience painless…read more He was fantastic.

This was easily the best car buying experience I've ever had. I provided my contact info and Juan…read moreand Tim contacted me immediately asking what I wanted. What car, what color ect. We texted back and forth for a couple days about the payments and rate. Then at 9pm they personally delivered the car I wanted to my house! I got into a 2015 black on black Chrysler 200 Limited with no miles on it for almost no down payment. No crap from a dealership no haggling or nonsense or up sells. Just straight forward guys who have a product and make it as painless to acquire as possible. This is the only way to buy a car for me from now on. Unless of course I'm feeling lonely and want to spend hours at a dealership. Thanks guys.

What a great experience it was for using Exotic Motor World for the purchase of our 2015 BMW. We…read moredealt with Russell who was so knowledgable about our car. He was able to get us everything we had wanted in the car and even got us more options we weren't even aware of for an outrageous price! Everything was handled so professionally and efficiently that we would never go thru a dealer again.. Debbie

I bought a beautiful 10 year old car and with in 2weeks and 4 hundred miles I had a problem with a…read morefuel pump and had the car towed to my local repair shop and had them replace the fuel pump $1,500.00 later plus the tow...also had to replace the 4 year old battery and a bad tire adding the cost to another $600.00 total cost $2,100.00. I called the dealer to see if the expense of the repair could be refunded or at least a portion be split...it took 3 more weeks for the dealer to tell me nothing was going to be done about it. I had plans to purchase another car...but I will not be buying it from Beverlyhills auto group

BUYERS BEWARE . My experience with this dealership was extremely disappointing. When I reached out…read morefor assistance regarding serious issues with my vehicle, instead of receiving professional customer service, I was met with rude, dismissive, and unprofessional communication from MICHAEL GOLTCHE!. Rather than working toward a resolution, he chose to argue, make personal remarks, and end communication. I expected honesty and professionalism after making such a significant purchase, but unfortunately, that was not my experience.

I recently bought a car from Rallye. I've purchased probably 20 cars over the years in various…read moredealerships and usually dislike the experience overall, particularly when they get you into the finance office. I have to say this purchase was the most efficient and pleasant experiences that I've had when purchasing a car. The salesperson, Konstantin, found exactly what I wanted quickly and got things done in a very efficient manner without being pushy. Johnny Shi, in finance, made the deal close smoothly and with a better rate then my bank and credit union. I Definitely recommend Rallye, and these guys in particular.

I was called by zack ryder about trading my mercedes for a newer one. I gave him my information…read moreand we talked shortly. Zack said he would call backshortly. It never happened. Shoddy way of conducting business for present/future customers. Disrepectful.

I'm an Alfa girl for life and will be loyal to the brand until the end of my time. That said…read more.. after four smooth, issue-free years, I brought my car in for service and bam--I need a new oil pump. $6K later... somebody hand me a tissue for these tears . Big shoutout to Will, my service advisor. Even with the tough news, he delivered nothing but top-tier service. The vibe at the service center is chill and relaxed, and the snack section? A win--especially for my daughter, who was living her best life over there.

I leased my Alfa Romeo Giulia from Westbury in 2018. That turned into a purchase as it's easily one…read moreof the favorite cars I've ever owned in my life. If there's any drawback to it, it's that you need to pay attention to its service... this is pretty much the same for any luxury sport sedan. The best part having dealt with Westbury is I fully trust my car with their service department. In my close to seven years of ownership, my Service Advisor Will and the other team members, have provided sound advice and service, that has kept my car like new and assures that my Giulia will last with me for a long time.

Our salesman was Whimps at Hempstead Ford. He was professional, organized, personable and very…read morepatient. During our appointment to purchase a new Ford Explorer, he was very informative and clear about this vehicle. We were very happy to deal with him. He reviewed the car with us and clearly explained all the features. Wonderful... The type of car that I chose to drive is a Ford Explorer. Over the past 25 years and when interested in purchasing a vehicle, I have always gone to Hempstead Ford. The service and professional behavior is paramount. If you are interested in buying a Ford, I strongly suggest to give Hempstead Ford a chance.... Thank you Donna Just picked up our new car this week!!! So great...,,

I am writing this review because I am very disappointed with the salesperson I had, Thomas M. I've…read morebeen shopping for an F-150 speaking with a handful of dealerships, it what we all do. Hempstead Ford was one of the few dealerships on Long Island that had the exact car I wanted, so I reached out. Everything was great and cordial until we got to the details. The deal itself was take or leave it which is thought was odd and cold, especially since car salesman do not like when people leave the showroom. I was lied to about my trade-in, which really bothers me because I heard his managers talking about the trade-in as I was sitting in Thomas's Office. It added insult to injury. After leaving Hempstead Ford I went to another dealership, who had a similar car. The deal was much better than what Thomas had offered me. One caveat, that car was reserved, but the person who reserved is dragging their feet. So rather than waiting to see how this pans out, I went back to Thomas with numbers and got a "Sorry, going to pass". I was very surprised to not have received a counteroffer from Thomas, even if it didn't match what was offered from the other dealership. I don't know if the deal was ever presented to management at the dealership either. I am not sure if its Thomas or his manager, but I won't be going to Hempstead Ford again, and I wont recommend them to anyone who mentions them either.

Nothing beats the convenience of being able to shop for a car no matter where you are. From the…read morebeginning of purchasing my "first" truck, the associates and advocates were extremely knowledgeable, friendly and assuring. No matter what questions, concerns and/or complaints they were always willing to spend sufficient time to get things done. I couldn't have asked for better customer service experience. They are truly a remarkable customer service oriented company. From being able to reach "live" advocates and to also chat with advocates from your phone. I returned the first truck under the 7 day warranty. Granted the truck was already 10 years old, my expectations were high based on the photos. Unfortunately, upon arrival and driving away with it . Its age truly showed. At the end of the day, it wasn't a fit at all. Now, under the terms of the 7 day warranty , if you get into an accident you own it. Well, I've been driving for 35 years and the only thing going through my mind was if I was stuck with this truck , I'd be miserable. So I did not risk driving it around and parked it until my second truck arrived. The second truck arrived a week later. And immediately I was 100% happier. Granted I spent more , this was a better decision. At the Carvana lot, I noticed a hole in The bed cover . And brought it to the attention of the advocate processing my purchase. Again, great customer service . In and out in 20 mins . Again I knew I wanted to keep this truck from the day I picked it up. So I worked with advocates by call them to address the bed cover issues. Cosmetic issues are generally not something Carvana fixes. Their policy is stated every car has its history/character, by not addressing each one they're able to keep the costs down and or pass the savings on to the customer. So I ended up having a few cosmetic issues that I felt should have been addressed prior to Carvana selling the vehicle. And you are able to submit up to "3" cosmetic issues for review and approval. I did and this is where my positive experience went south. Upon submitting the cosmetic issues , repairs were approved for repair. You have 60 days to visit their "in-network" approved facility to get the process moving. So I went to the repair facility and we prioritized the three claims. The first claim - was the make it or break it, if it wasn't fixed. I would have returned the truck. After 4 days, no progress was made. Being realistic , I can't expect the body shop to drop what they were doing to submit the cost estimate to SilverRock. The shop was awesome . Great customer service . So the day before my 7 day return I called Carvana. They're still waiting on the body shop and SilverRock to approve. Carvana was given until the end of day to get it finalized . Otherwise the truck was being returned. Lo and behold , it magically got done in less than 2 hours. This is the issue, Carvana will approve repairs , but the approval verbiage is very vague. You don't know what they're approving. And believe me , the insurance adjuster is seeking the cheapest repair possible or alternative product. Can't blame them. But I believe this is where Carvana falls short. All of my cosmetic issues should have been disclosed in the photos. Which brings me to their 150 point inspection each car receives prior to selling. If in fact, there was this quality control , as mentioned above, all of the cosmetic issues should have been disclosed or they should have been corrected prior to selling. You're limited to 3 cosmetic issues that you can submit to be repaired if approved. One issue I had, was the door trim was falling off of all 4 doors. You only have the ability to send 2 photos , one close up and the other 4 feet away. You have to pinpoint the damage on The truck . So I selected the drivers door. And in the notes I detailed the damage was on all four doors. I was approved to fix the drivers side door only. And calling Carvana was useless, I exhausted my 3 cosmetic issues. Basically was told if that wasn't satisfactory, I could return the truck under the 7 day return policy. Needless to say, I kept the truck. And I am happy. A week later, the only thing I'd have to say negative is going back to the 150 point inspection each car receives prior to selling. I honestly believe Carvana can improve on this , my truck looked great the day I picked it up. After a few days I was like wtf? The truck was a mess, dirty as hell and detailed only to the bare minimum. I truly mean bare minimum. That is the only negative experience I had with Carvana .

Overall, a very good process. DeAngelo, who picked up the car was very courteous, very…read moreprofessional, and made the end of the transaction a pleasure. There were some hiccups with the process that extended the experience by several weeks but it all worked out well in the end. I would recommend it to others.

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.