I rarely leave reviews, but this experience was extremely frustrating -- especially given how…read moreimportant this situation is for my health. Last Friday, I called requesting detailed reports from three prior pelvic ultrasounds because I am currently facing a significant medical issue and had an appointment with a new specialist. I clearly explained that I needed the full reports so my doctor could review my complete history and understand the progression of my condition. I was told I would receive them Monday. Monday passed and I received nothing. On Tuesday morning, I called again and was told there was no record of my request. I was promised it would be sent within two hours. It wasn't. I called again and spoke to the same person, who again said there was no request on file. I was again promised I would receive everything shortly. What I finally received was only a very brief summary -- not the detailed reports I had specifically requested. When I called back to clarify, I was told that this is the only information patients receive and that if I need anything more detailed, my doctor must request it directly. This contradicted what I had initially been told. Under federal law (HIPAA), patients have the right to access their medical records, including imaging reports. I was simply trying to prepare responsibly for a specialist consultation regarding a serious health concern. Being repeatedly told there was no request on file, receiving conflicting information, and ultimately being given only minimal summaries felt dismissive and unprofessional. This was not a casual request. This was about ensuring my doctor has the full picture to make informed decisions about my care. I hope management reviews this process and improves communication and documentation of patient record requests.

Everyone was absolutely caring and professional especially being there for something so…read moreimportant. Thank you

A comfortable experience, very efficient, and a caring staff…read more Daniella my MRI tech was very calming and made the MRI experience a positive one. I highly recommend her and the office in Sarasota.

Great experience l!! Bella and Mia were great. Easy to make an appointment and tech was great.read more

I highly recommend Sarasota Interventional Radiology (SIR) and Dr. Grubbs. Dr. Gubbs and his team…read moreat Sarasota Interventional Radiology have gone above and beyond to meet my medical needs and treat me with respect, kindness and courtesy. They are an incredible team that works seamlessly to process patients efficiently and with precision in medical reviews and treatment. Thank you SIR!

The staff, in particular, the nursing staff was amazing, very professional yet personable. My SO…read morewas having a day procedure, it went very well from start to finish. The only reason I don't give the facility a 5 star is that one may be waiting up to 3hours or more. It would be nice to have access to WIFI so that friends or family can tend to business while waiting.

Today, I went for post op XRays that were SCHEDULED somewhere else by my surgeon's office. I left…read moreafter waiting 90 minutes. This, plus rescheduling the doctor's appt and getting another XRay provider, cost me 3 hours more time than I planned. I took the orders to Partner's Imaging because of how they treated me, their quality of testing, and timeliness of getting results over the years. After arriving as a walk-in, I had the XRay disc in hand and on my way home in LESS than an hour. Barbara and Judy treated every person at reception as if they were the only patient there. They teamed up to help coordinate procedures and address payment issues tactfully and confidentially. The RT Mikaylie (unsure of spelling) was kind, professional and efficient. As a retired health professional, I appreciate how difficult it is to juggle the various front desk and scheduling tasks for patients worried about their test results as well as costs. Staff in this facility could teach many others in Sarasota a thing or two about customer relations and proper business operations.

A lot of safety issues and not all the MRI equipment is working properly nor is it being…read moremaintained! Only one certified and registered in MRI technolgist to operate 3 machines other MRI personnel is not certified to operate MRI machines! This needs to be made public knowledge and we will!!!!

Having x-rays is not easy for me. My body is in constant pain, and the beds where you lay are…read morealways very hard. But in this case, the technician took the time to accommodate my needs which make the experience much easier. He was compassionate and caring and very professional, taking the time to explain everything that he was doing. He also allowed my husband to come in and be with me, which is always much makes it better for me.

The women working at the front desk are very unwelcoming based on my last two visits there. Today…read morewhen I arrived for a liver ultrasound they immediately began questioning me about whether I had eaten or drunk anything within the last three hours, and when I said no, they said, " You are chewing gum, and that causes saliva to go into your digestive track and affects the results. My written order from my doctor stated "Do not eat or drink for 3 hours prior to appointment. May sip WATER only." My internet search results state that saliva has no bearing as far as the digestive track is concerned for a liver ultrasound. No matter, at the time it was obvious to me that they did not want me there, just like the feeling I got from that place during my first visit. Why? I don't know, maybe because I am Hispanic? I don't know and I don't like to accuse people of racism, it's not how I was raised. But, I do have a great dislike of paying for unwelcoming, entitled people who act like they are better than you, and maybe, don't even like their jobs dealing with the public. I will never go back there and there are plenty of these businesses that will gladly take my money without treating me like dirt. If you are of minority ancestry, do yourself a favor and go to Simon Med or anywhere else to be treated like a decent human being.

Lorraine was a great mammography technician, kind and also dedicated to getting the best imaging…read moreviews.

I went to SMH for my annual (but still stress inducing) mammogram. Everything is sunshine and…read moreroses until you turn 65 and Medicare kicks in. This was my third time back since then - 3 strikes and they're out! Instead of going to the beautifully appointed waiting room filled with caring and efficient professionals, you are herded to a large corral with a sign in system with the sophistication of a deli counter. The check in staff is as compassionate & displays the sense of urgency of a "phone tree" (thank you for your patience). Previously the technicians were the "saving grace" of the process but due to inordinate delays, prioritizing walk-ins over patients with appointments, employees / friends??? cutting the line (Go Gators!), servicing patients an hour late for their appointments I didn't even get to the techs this time. Do better SMH!

Unsafe practices, machines for MRI not being maintained and not functioning properly!!! Patients…read morehave no idea as to machines not properly functioning!!! ACR standards nor ARRT are not being followed and have been notified recently!

Partners Imaging Satasota. Not much of a "partner" to the patient. I had an 815am appointment…read moretoday (45 minute drive) a lot of traffic, I tried to call/text that I was pushing clock in heavy traffic. Arrived at 816am. BUT was turned away because I missed my "TABLE TIME" if 800 ??????? 73 years on the planet and I've never heard of a TABLE TIME. They wouldn't see me and rescheduled me for 10 days out. Probably NOT. They are just too cool for school. Receptionist was not friendly or flexible. It you can go somewhere else, you probably should. They don't need your business...and I don't need them as a "partner".

Very nice phone manners. Very nice staff .. I'm looking forward to Reliefe from my medical issues…read more It has worked before I hope it works again!? Thank you very much.

Front desk: incompetent and disrespectful! They didn't…read moreinform you about a cancel appointment, they let you come even sending you a confirmation message and after waiting for my radiography, they said that the technician was not there!

Good luck. At the Lakewood ranch location today-After a million pokes (one tech on each side…read morepricking me at the same time) still didn't get what I needed and left with nothing. The techs lacked confidence, skill, and hospitality. The front desk was wonderful-- I needed a CT scan, the tech took me back and told me to drink water and come back seven hours after my appointment time. (Because she couldn't find a vein) And not eat (I had to fast). So my 9:45 appointment turned out to be 3pm. She should have known she lacked the skills, as I do have small veins, instead of making me wait around, not eat, and then go back to get poked so many times all in vain! She says "sorry, try the bee ridge location. They have five people" NO THANK YOU. Such a horrible experience!

I love this place. I've been there three times and it has always been a very good experience…read more Technicians and staff are very nice, friendly and do their job really well. I've never had a problem. Would strongly recommend it.

Had a diagnostic mammogram and ultrasound the other day. Everything went well, they were very…read morekind, understanding of my anxiety and very thorough! My first time there, usually go through SMH but they were so booked - I was able to get in 2 weeks earlier at SimonMed.

i appreciated getting my x-ray done quickly at the office and the radiology tech was great. At the…read moretime of my appointment, I had written down two doctors that I wanted to receive the results and a copy of the actual x-rays. No one told me that they would only send the result to one doctor. Now, three weeks later when I have an appointment specialist, I find out they didn't send it to the other doctor because that's not what they do. Would've been nice to have some information at the time. The first time I went there, nobody informed me that there was a portal that I could actually see my own results. Bottom line they need to give better information when you go there.