I went into Scotty's thinking my 2006 ford needed a transmission…read more This was based on an evaluation from a Ford dealership. After evaluating my Ford I was told that there was a Technical Bulletin that came out from Ford several years ago. I am impressed that they did the research to evaluate my car. They told me I did NOT NEED A TRANSMISSION. I only needed an update on the vehicle computer. Here's the numbers. Ford wanted $3500 for a rebuilt transmission. A new transmission was $6000. Final cost at Scotty's $150 to evaluate $250 to upload the new software Total $400.00 Can't say enough good things about this place. Talk about trusting a Mecanic!!! Thanks guys, you have my business.

Was at a friend's property and realized I picked up a screw in my tire. Tire pressure was low but I…read moreknew Scotty's was a few miles away and went there for a plug. Due to preexisting damage to my rim, they didn't think the tire would seal properly so I could make my 70 mile trip back home. They put my spare on and told me "no charge" for their services. Friendly mechanics, friendly staff, and an all around great experience.

My parents had two cars fixed there and each time they did an awesome job. AAA told me to go to…read moreMidtown Collision in Newton and it was over a month for them to even get half the parts to fix my car with no communication whatsoever. So I went to Fonzarelli's instead. They took a week to get all the parts, paint and fix my car. It literally looks brand new and like nothing ever happened to it. They even cleaned the inside. If you want your car done the right way from honest people who don't overcharge by trying to upsell crap you don't need or charge you with insane hour labor rates and do a perfect job, go to this place.

Absolutely terrible experience with Fonzarelli's. We first contacted them on December 4th to get…read moreall four rims replaced through our warranty company. From the beginning, communication was a mess--they rarely returned our calls and we had to constantly follow up just to get basic updates. The tech we were assigned to was barely ever at the shop because he worked at multiple locations, and unfortunately, he never handed off our case to anyone else. To make things worse, he clearly didn't understand the process to complete a warranty claim, which delayed everything even further. Now it's April 10th, and we just found out they also weren't returning calls from the warranty company. That's over four months wasted with absolutely no progress, all because of disorganization and lack of professionalism. I had been putting off replacing my tires since the fall because we were waiting for them to replace the rims. Anyone knows you don't mount new tires twice if you don't have to. So now I have no new rims and my tires are bald. They dropped the ball every step of the way. Avoid Fonzarelli's at all costs

came on short notice after a tire flat, on the Monday after labor day weekend no less. I had been…read moredriving on my one spare tire (only recommended for 50 miles of use), and I fully expected to pay to hundreds to get my tires replaced. Marks crew managed to fix my flat tire instead of making me get my tires replaced, for only $30, far less than I expected to spend. Service was generous and speedy, and I couldnt be happier. Thanks to marks crew for helping saving my labors day weekend family trip! Left a generous tip

Have done maintenance here for several years. Was recommended this shop by a local builder when we…read morefirst moved to the area. Joe who works the front desk and is the main mechanic is very competent and honest. The other older mechanic is attentive. Mark works in the office and is very sure of himself, but is fair to deal with. The price is reasonable and they use quality oil. They only use NAPA parts which can be a bit of a downside if you would want a specific part put in the car. Overall, I do recommend them.

The staff were extremely knowledgeable and thorough but their prices are a little steep.read more

Deceptive billing practices hidden behind a "family safety" sales pitch…read more I recently brought my 2018 Infinity Q50 here for an agreed-upon $89.00 A/C check. Once they had my car in the shop they pushed an extra $115.00 manual labor charge, claiming they "could not" use a diagnostic scanner port in my car because every electrical component had to be checked individually. I questioned that and was told that the port in my car would not read "broken wires, bad ground or power supply." The upcharge was paid for and I drove home. When I got home i did some research and as I suspected their claim was completely false. A 2018 Infinity HVAC computer instantly generates diagnostic codes like open circuit or short to ground and the power supply. The standard, legal procedure in New Jersey is to plug the scanner in under the initial agreed-upon fee of $89.00 first, pull codes, and then present the findings to the customer to request authorization for further manual labor. Instead they skipped the standard legal procedure to manufacture additional labor hours, completely bypassing required procedure. After contacting the service manager by email and giving them the opportunity to refund the upcharged amount they maintained their position even though their own documentation proves my claim to be true. I am filing a formal complaint with the New Jersey division of Consumer Affairs and initiating a credit card dispute for deceptive upcharging. Watch your paperwork very careully here. They claimed their scanner was of no use onmy car and could not read the required codes to diagnose my A/C correctly. My vehicle uses an entirely computer-controlled electronic variable compressor, meaning their advanced scanners are precisely the tools designed to read these electrical faults. They used their advertised "High-Tech" Certifications to justify a "Bait and switch" price upcharge tactic. They refused my written request for a partial refund in writing. As a senior citizen, I do not like getting taken advantage of and neither should you. Be cautious and be wary of the upselling or upcharging

Absolutely fabulous auto dealer. I cannot say enough good…read morethings. No hassle, no pressure, and quality vehicles. Forget all other dealerships and just go directly to either one of their locations, you won't be disappointed.

I recently purchased a 2010 Honda Civic from Lafayette Motors dealership in Andover, NJ, 07860,…read morefrom Paul, the owner, and can say this is the place to go when you are thinking of buying! I have been burned in the past by dealers and Paul is straight forward, works with you in any way, and most important, is honest. I came to him with some strikes against me and without making me feel worse than I already did, he put everything aside and got to business and worked out a deal on an amazing car. I recommend Paul to all of my friends and co-workers, as Paul came very highly recommended to me by a student at the school where I work. It is by word of mouth you find the best, the most honest and the people who will work for you, Paul is that man. Suzanne B.

We have been going here since 1990! That's over 20 years!! They service my two work vehicles and…read morethree family cars. They do good honest work. NO BS and always fair prices. When you find something that works... you stick with it! Most recently they fixed a problem that the dealership couldn't seem to handle!

this is a solid repair shop, I've come here for years with everything from old beat up cars to new…read moreones. Never had an issue with a repair. The best part is how they treat you, like family only better. Prices are more than fair and they use quality parts. The only issue is with how popular they are, they're also very busy, so plan ahead.

Caught a screw in my tire. I plugged it but it eventually began leaking. Brought it in and they…read moreput an interior patch on the tire saving me from buying a new one. I was in and out in 20 minutes. Great service! Thanks guys !

Rod and his crew are respectful and professional. Helped me out twice recently. Highly reccomend!read more

I'm incredibly grateful for Mark and the care he puts into his work. He has helped me with…read moreeverything from routine oil changes and brakes to more complicated electrical issues, and I've always been able to trust both his knowledge and his honesty. What really stands out is that Mark genuinely cares about his customers and wants to make sure they are safe on the road. He takes the time to explain things, does quality work, and is very reasonably priced -- something that can be hard to find in the automotive world. It's reassuring to have a mechanic you can truly rely on, and I highly recommend Mark to anyone looking for someone skilled, trustworthy, and dependable.

We were traveling from Massachusetts and had an issue with our battery. They agreed to look at the…read morecar on short notice. JR and the staff we very accommodating and helpful. They gave us peace of mind for our trip home. Highly recommend!! Thank you.