Pro: Very nice and efficient…read more Price is very reasonable and clear on each steps/ possible outcomes If you're in Diamond Bar, he can even meet you and drop off somewhere close to you Con: Only little issue, be sure to call before going to the place. The owner goes around the cities doing his jobs, so business hours do not necessarily mean that he's at the Nogales location

Mr. Kim is an absolute professional and without question knowledgeable in every aspect of the…read moreprofession, which I'm rather illiterate. However, he guided and explained every detail and repaired my Mac Battery. My instrument is rather old and I'm in favor of replacing it in the very near future. WITHOUT QUESTION HIS KNOWLEDGE AND PROFESSION WITH COMPUTERS AND IT ARE SECOND TO NONE. Mits

I came in and made it clear from the start that I was ready to pay for a consultation, specifically…read morearound AI tools and data security. I was not browsing, not wasting anyone's time. Within two minutes, the employee (I believe his name was Josh) redirected me to the owner. The owner wasn't there. No offer to schedule anything, no follow-up, nothing. I asked about laptop pricing and whether they could compete with Amazon. He said yes, they can match prices. Fine. But the entire interaction felt rushed, like he had somewhere better to be. No effort to actually help me understand anything or earn the business. That's the thing. I was ready to spend money. On a consultation, on a laptop, potentially both. But when an employee doesn't own the outcome, it shows. The owner should know that customers willing to pay are walking out the door because the person on the floor doesn't seem to care either way. Left with nothing. Spent nothing. Completely avoidable.

We came to this repair shop several times in the past. We liked their computer repair and service…read more The costs were very, very reasonable and fast repair. I took all my son's computer problems here to fix. Highly recommended.

I had a great experience with Quality Plus Computer! My laptop was displaying the dreaded blue…read morescreen of death, and they were able to completely fix the issue and get it back to me in just one day. What I appreciated most was their honesty and clear communication. They were completely open and transparent from the start about what data/files they could save and what they couldn't, so there were no surprises. Excellent turnaround time and fantastic customer service. I'll definitely be coming back here for all of my future computer and laptop needs!

Sorry, but all I can do is repeat what others with 5 star reviews have said because it describes my…read moreexperience perfectly: I had a great experience with Quality Plus!! From start to finish, everything was handled smoothly and with great attention to detail. What stood out most was their customer service. Justin was so friendly, responsive, and made sure all my questions were answered. It's not always easy to find a place that combines quality work with a genuinely positive experience, but they definitely delivered.

Highly recommend Kaddy's to help resolve those pesky PC issues that have been plaguing you for…read moreweeks or months. For awhile (months) my PC has been losing video while playing games or video chatting. I swapped out parts in and out and same issue was happening. Decided to take it in to have a professional diagnose the issue. Walked in. Technician was helping someone at the time and acknowledge me. We talked about the issue I was having and provided the servicing cost which I feel was fair (~$100). Gave me a 2-day estimate for servicing. After 2 days the technician gave me a call that my PC is ready to be picked up. At the store he gone over the issue (which is an incorrectly plugged in power supply wire which I completely overlooked). PC is running very smooth. No issue ever since taking my PC in. All software running with no issue. No more power issue. No more stress. Will not hesitate to come to Kaddy's for any future PC issues.

Very professional, fair and transparent pricing, and the work was completed promptly.read more

Quality Service! Exceptional Hospitality!…read moreExcellent Price Point! Efficient cleaning of PS5, device kept shutting down during madden. He expertly cleaned device in rapod time and was back to factory speed on no time!

Quick turnaround very assertive in diagnosis and repair. Great service fees very down to earth. All…read morearound great service.

Great place and pretty professional!!! This is my third time…read morehere to fix my devices!!! My laptop was not turn on and I don't know why I finally brought my laptop to this store. The technician fix it for me very very quick! Thank you so much. And the price is so reasonable. Nice technician and good service. Recommended!!!

Great service and price is reasonable. Employees are very friendly and helpful. Fixed two phone…read morescreens and installed one Samsung screen. This will be my phone repair shop in the future. Got the most expensive screen protector here, waited 40mins and it's really worth it. Good quality and very durable! Highly recommended!!!

Kevin and Jennifer have been helping me with my computer issues for years, and I am SO GLAD I found…read morethem. They are professional, polite and efficient, ready to help wherever I am. Highly recommend!

Jennifer & Kevin are the BEST !!! Jennifer always kept me informed on the progress of my new CPU,…read moreanswered all my questions, and went "above & beyond" for me ! Kevin was so kind to setup my new CPU, explained all to me, answered all my questions, and went "above and beyond" for me ! For me, both Jennifer & Kevin are the "go to" people for any and all issues involving your computer, such as maintenance and/or a "checkup" on your CPU, monitor, keyboard, etc., etc., Both Jennifer & Kevin are very courteous, eager to assist you, go "above & beyond" for you, and give EXCEPTIONAL customer service !!!! Highly recommend PC Total !!!

Steve was extremely helpful and accommodating. He helped…read morefix my damaged screen within hours and the price was very affordable. Highly recommend.

had some water damage and got the Face ID sensor replaced! Reasonable price and very quick service…read more Finished in an hour!

Trust the 5 star reviews here. They are legit. Absolutely great experience here. My phone got that…read moredreaded white/green vertical line on the screen and needed to be replaced. I found this place on Yelp, sent a message, within a less than a minute, I got a quoted price, what time to come in and roughly how long it would take. No BS, no "we'll have to see what condition the phone is in, in order to give you the price", just exact price right on the spot. I came in at the exact appointment time, and to my surprise Jerry, the manager was there waiting for me. Dropped off the phone to him, he told me to come back in 30-45 minutes. He didn't give me any paper or receipt, so I felt a bit worried since there was no proof I left it with him but I did so anyways. Came back 45 minutes later and there was Jerry waiting for me again, showed me the phone and it was a brand new screen, worked even better than before and i was out the door in a few minutes. One of the best experiences I've ever had with repair service and definitely making this my new go to place for any repairs. I also found out Jerry not only does Phone repairs but also, tablet, and computer so I'll be coming here for those in the future. 5 stars for awesome experience here, and another 5 stars for Jerry for being friendly, easy to deal with and just providing good customer service.

Fast and efficient. Easy communication. Price is reasonable as well. Owner/technician seems to…read morediagnose problem accurately