You guys, I'm sorry to report this, but today, I went to try and see about having a watch battery…read morereplaced, and didn't have a great experience. Got let in and no one looked up to acknowledge me. The staff were assisting other customers, no biggie, but to not even say "we'll be right with you" or any sort of acknowledgment is disappointing. I stood at a display case for a good 3-4 minutes and still no acknowledgement. A little customer service goes a long way. They'll get it right next time, I'm sure. I will add that I would still recommend you visit this jeweler because they're a local business who offer quality jewels and other great services. Today was just a little miss in customer service. It happens to the best of us.

The staff is always very knowledgeable & accommodating....i want to give my Perl's as a gift....so…read moreI had to restring the Perl's... I ordered a new gift box.... Very affordable and took maybe a week or so... They did a great job....

Go support this business!! Seriously such a great experience! Such an honest and kind gentleman! I…read morecould not recommend him more! He repaired my watch, charged an honest fee and did it fast and accurately. He even tested the coil and overall function. It's a simple store that is beautifully curated. I personally loved the silver collection but he has lots of beautiful gold and white gold as well. Definitely will be back.

I took in some earrings to see if they could make them clip on for me and were honest about it…read morewould damage them.

Some day I will probably forget what they did or what was said, but I will never forget how they…read moremade me feel. "Special!" These beautiful young ladies are angels without wings.

What a beautiful experience it was buying mine and my husband's wedding bands here. Everyone was so…read moresweet and made the decision a lot of fun in trying different styles. If you buy jewelry here, they offer free cleaning so whenever we are in downtown we stop in for our ring cleanings - always so exciting. This last visit they gave us complimentary coffee & tea. They offer so many beautiful pieces and the store itself is gorgeous. A great jewelry shop in the heart of Redlands.

Very Good experience with Tekin Brothers Jewelers. Friendly,…read morehelpful and most important, excellent work and fair pricing. It took about a month to make my engagement ring and was absolutely worth the wait. Price was arranged and they simply did what they agreed to and the ring was exactly what was imagined. Absolutely will use in the future.

What went well??? Absolutely everything!!! Mr. Tekin is a master jeweler and a consummate…read moreprofessional. Once you enter, you are treated like royalty. Mr. Tekin has immense knowledge that he shares with you so that you get the perfect piece of jewelry. Don't go anywhere else for jewelry or watch repair. You will be glad you went to Tekin Brothers!!

My fiance and I have been to multiple local jewelers around IE, and we stuck with Queens.... BEST…read moreDECISION. Immediately when I walked in, I kinda knew they were the right people to work with. They were very inviting. Plus, it helped that we had family members who have worked with them before and also had a good experience. It's funny because the owners actually remembered our family members! My fiance showed them the inspo that's attached to this review, and they were so helpful. I was there to make sure they sized my finger. After seeing it in person, I wanted to cry. They did so well. It's so beautiful!!! Trust me. They will work with you and whatever your budget may be. They'll show you options and if you can't find it in stores, then they will make it for you!!! Give this place a visit. You won't regret it! Tip: if you show up and the door is locked even though it's within their open hours, just knock. They're most likely in the back room. That happened to us. They just came out and unlocked it for us. If not, just call.

Queens Jewelers is a wonderful family-owned business here in Redlands. Alexia met with me on…read morenumerous separate occasions to go over my specific vision for my engagement ring, and it was executed beautifully! Down to the cathedral setting and hand engraved band, every detail was perfect. I fully recommend this business.

Great people great business awesome selection! Have to love great jewelry for great pricesread more

Absolutely terrible experience. I brought in my watch to sell, and instead of dealing with someone…read moreknowledgeable, I was immediately told it was "fake" by staff who clearly had no idea what they were talking about. What makes it worse is that I later took the same watch to Time To Repair where it was inspected and confirmed to be 100% genuine. So either this place lacks basic watch knowledge or they intentionally lowball customers by falsely claiming authentic watches are fake. If you're dealing with luxury watches, you'd expect professionalism and expertise not careless assumptions from people who can't properly authenticate a timepiece. I would never trust this business again.

Ozel Jewelers is my go to shop for quality jewelry and first class service. From the moment you…read morewalk in, their warmth, expertise and selection make shopping a joy. Esther and her team are friendly and make you feel like family. Whether it's a piece for myself or a gift for a loved one, Ozel Jewelers is the best.

Ozel is a family business. It was really nice to meet everyone and they we're all so kind. They are…read morelocated in downtown Redlands, at the corner of Redlands and State. We took our 6-month old baby here to get her ears pierced. We didn't realize they closed at 5 pm on a Saturday, but called the day of and Esther was able to see us, even after closing. We wanted to make sure it was as sterile as possible. The sealed kit comes with the jewelry already in the applicator - no needles and guns! Pricing is $80-150, depending on the jewelry/metal you want. Esther was amazingly patient and quick. She made sure we were good with placement and pierced her ears as fast as possible. We are so grateful we found this place! We highly recommend to other parents!!!

My boyfriend accidentally broke his eyeglasses frame specifically the pad arm. We luckily were able…read moreto find Michael's repair shop the next day and Michael was able to help complete the repair within an hour. Additionally to the repair he went above and beyond to fix the frames ! I really appreciated his service and the cost was reasonable , if I ever needed to have a frame repair ( I hope that it doesn't happen again) I will be a returning customer.

The arm of my glasses snapped off and every eyeglasses repair location we called said the small…read morehinge piece could not be fixed to reattach the arm. I brought them into Michael Dickey Design Jeweler and he easily fixed it same day, within the next hour, for very reasonable price. Amazing job!

Everyone was super helpful and kind. I wanted a gold locket with a picture and engravement and they…read moredid just that ! They also texted me when it was ready for pick up and also answered calls when I had questions. I would highly recommend them if you need jewelry for a special someone for a special occasion.

my experience with this store was very inviting. I felt received and she did a good job and I got a…read moregood deal. Thank you.

I got my AllSaints bracelet and Seiko 5 watch resized professionally. I actually had to go in twice…read morebecause the first time the link was still a bit too big, but they fixed it perfectly the second time. It cost $35 total for both, which I thought was pretty reasonable. The staff were really nice and professional the whole time too.

John was the biggest help ever. Was a very insightful experience, very honest as i was selling a…read morefew rings and a watch. I ended up keeping the rings and selling the watch for a more than fair price. It was a wonderful experience and i will go back for any jewlery needs. Thank you so much for the knowledge you gave me.