I'm staying at this Travelodge in Fairplay Colorado right now, and this is seriously the worst motel I have ever stayed in. The room is filthy, the bathroom is filthy, the room is filthy, the front desk is somewhat incompetent, the cable system was messed up, air conditioners too loud. And I'm paying twice as much as I should. I also took a screenshot of what they're charging people tonight which is $300 for a one star room - this is not a three star room. They seriously need to take a look at this location. read more

See all

It was okay. Expensive for what it is. Room was way too hot. The heater must've been broken because it just kept pushing really hot air into the room. No bed bugs! There were no breakfast options. read more

We have stayed at the Riverside Inn many times, had a king bed with a dog. Now they are under new management...... can't have a king bed with a dog, only two queens with a dog. So they want to change sheets on two beds now instead of one. Strike 1. The toilet was dirty, toothpaste on the sink, the hook fell off the bathroom door. Strike 2. Had to call the desk and walk through how to make the TV work, unplug and plug in, with mediocre service. Strike 3. Had to gather our stuff and move to a second room. Used to have breakfast the past two years, now no breakfast. Strike 4. After using the key card one day it stopped working, had to get it re-coded. Everything here was a pain. Ice machine main floor hasn't worked in years, and don't get me started on the vending machines. We stay in FairPlay 4 times a year. Just reserved a room at The Western Inn down the road for much less per night, and less pet cost. read more

My personal opinion is that this place is filthy and should be avoided. It starts in the lobby and continues to the rooms. Also, counter employees are sometimes MIA. How can you run a motel with nobody at the counter? Hire some employees instead of relying on just family members. I don't recommend staying here. read more

Ample parking. We showed up late but called ahead. They stopped manning the front desk at 6pm. We paid extra for a king size bed but we arrived to our room with two queens. They refused to offer a refund. Our bath towels were frayed. The bed was super firm and the pillows were TINY - I wish I took a picture of those. Breakfast in the morning was great, which saved it from a one star review. My significant other said "never again". read more

A Riverside Inn Hotel - Frayed bath towels - Hotels Near Me - Fairplay, Colorado

This hotel is disgusting and dirty. They don't pay their employees on time, and they charge way too much for small, dirty rooms. Stay away!! Go to Buena Vista, Salida, or ANYWHERE but there. Camping would be nicer. read more

This place is horrible! Night one when we arrived everything seemed okay. Next day for breakfast it is a continental breakfast with bagels (bread for toast on another day), boiled eggs, cereal, yogurt, oatmeal, and coffee. The first two eggs I cracked were uncooked. Night two, when we arrived back, bed was made, trash was emptied and there were clean towels. It had not been vacuumed and we did not receive a new body wash, shampoo, or makeup remover towelette that was in the bathroom the previous night. Next morning for breakfast, it was freezing in the breakfast room. It was so cold we could not stay in there to eat. Night three, when we arrived back, our room had not been serviced. I went to the female manager and she said we were forgotten about. I told her to get someone in there to clean it. She said she would have fresh towels brought in. I told her no, I wanted the beds made, trash emptied, vacuumed, cleaned, and fresh towels. A few minutes later she called the room and offered to have us switch rooms. I told her no unless she wants to come move all of our stuff over to another room. She said no and she will get the room cleaned but could not tell me in any type of timeframe. It is now 9:00 pm and we have had a long day and want to get settled in. After a little bit I went back up front to let her know we would not be continuing our reservation over the next two days and at that time she told me to get my stuff and leave tonight. I told her no I would leave in the morning and would not stay there the following two nights and I will not be charged for it. At this time, a man came to the front and said he was another manager. I explained the situation and he said it was no problem he would clean the room himself. I now understand why the lady wanted us to switch rooms, she had no one at the hotel to clean the room and she was too good to clean it herself. So, I contacted Orbitz and got everything straightened to leave in the morning and not continue the next two nights. Orbitz said the hotel has confirmed that we will be leaving and we will not be charged for he next two nights. The man did come down and made the beds, emptied the trash, and gave us new towels. Nothing was wiped down or cleaned, it was not vacuumed. However, he did leave new soap and makeup remover wipe hat was not provided he night before. So, the next morning comes and there is still no heat in the breakfast room but there is a sign now posted that the heater is broken. The breakfast choice was even less than the past two mornings. They were out of cereal. I went to the front desk to ask for some more cereal and I was told they are out that she hasn't been working in two days and she was told they are out of a lot of stuff. So since we don't have breakfast, it is time to checkout. The lady at the front desk told me we were not to check out until Friday. I told the girl all of this was settled last night and we were leaving and would not be charged for the next two nights. She said she can't do anything about it because that is what the computer says. I told her to get the manager on the phone to get this straightened out. She did call the same lady manager and she came down in about 10 minutes. She did not say a word to me. I have never heard an I'm sorry for any of the issues hat have occurred. She proceeded to make calls on her end and in about 10 minutes later we were finally checked out with the appropriate charges. Now for the remaining misconceptions or other things wrong at the hotel: *Their website description says Mountain View. I have attached the view from our window. I do not call that mountains and there were a few train cars. See picture. *They had a sign pointing to a fitness center. Nope, no fitness center on the premises. See picture. *They had a sign saying "Welcome to the pool". Nope, no pool. See picture. *They had a vending machine with not one thing in it to buy. *The bagels and bread for toast were kept in the original bags where you had to thumb through to get your item. I hate to imagine how many other people have thumbed through the packages. Very unsanitary. See picture. *Their internet description says "High Speed Internet". My version of high speed is I can at least play a UTube video which could not be done. Overall, we had a horrible experience and would not recommend this place to anyone. read more

See all

I can not express how wonderful our experience was at Riverside Inn. We were meeting our daughter and granddaughter to celebrate an early Christmas and the staff there (specifically the General Manager) went out of his way to make our stay extra special. Our room was clean, bed was comfy and the breakfast was great. They were very accommodating and we will definitely stay there again in the future. The General Manager mentioned that he had just taken over and is in the process of doing some upgrades and improvements. Thank you for making our stay very enjoyable! read more

I feel compelled to share my remarkably negative experience here. The owner charges PER PERSON and will charge you this even in addition to anything you pay booking online.... the front desk's response to that was that they "don't care at all about the Wyndham affiliate program" My boyfriend and I stayed here a few days after a getting stuck with a flat tire..... the window was damaged and had clearly been broken into without being repaired. They deactivated our room cards every morning after 7am so we had to go to the front desk to be re-activated to get back into our room They called and/or came and knocked on our door by 9:30, waking us up, to see if we were going to be staying another night??? (Despite checkout being 11am)?? Heater is broken and stays on constantly While the hotel was otherwise empty we were placed right next to and a conjoining room to a group of people smoking weed and staying up all night. Our room wreaked of weed. No breakfast or breakfast alternative options (even though it was included in rate) Staff is walking around without masks, including the cleaning service The floors were stained everywhere Sink dripped all night long Hilariously disgusting but in a really unsanitary and disrespectful way... and the worst part was the treatment by the front desk. Will be reporting to the Better Business Bureau for unauthorized charges. Save yourself the disappointment and avoid at all costs. read more

I booked two rooms, checked in, then my friend in the other room called me to say she was being kicked out for smoking. She doesn't smoke. So, after trying to work something out with the manager, to no avail, we both left. They told me I could stay, but seriously, why? When I was packing up to check out, I saw a lady in her truck, outside the hotel room window, smoking. These people are idiots! Also, vending machine was empty. Not just missing items, but NO items. Descent enough rooms, however. read more

I arrived at 2pm and there was no one at the front desk. Room was clean but no one was ever at the front desk. When trying to check out, I accidentally left my keys in the car so I went to the front desk but to no surprise, there was no one there. I tried to call but I answer. I just left them a note saying I checked out and left the key in my room because I do not have time to sit around and wait for them. Mediocre experience at best. read more

I was very pleased with my stay here. The room was clean and free of any weird odors, and everything worked. The beds were nice and comfortable, and the bathroom was always serviced well and left spotless. The staff was very helpful with food recommendations and sights to see nearby and helped make the stay that much more enjoyable. In the morning we went to the breakfast that was served every morning, and I was surprised by the variety that was available. The eating area was nice and clean and the staff came in every now and then to refill, or clean up the messes made by other people staying at the hotel. If I head that way again in to the mountains I will strongly consider staying here again if its near my points of activity. Don't let the outside area fool you, it was a great hotel and worth the stay. read more

Clean room for a reasonable price. Plus, our room had a great view of the mountains. I would not have a problem with staying there again. On a weird side note, the girl that checked us in was from Czechoslovakia. I would love to know how in the world she ended up in the middle of Colorado like that. read more

Our stay at the Riverside Inn Hotel was wonderful. The staff was great, the continental breakfast had a wide variety of things to eat. It is clean, safe, and friendly. It is like an Oasis in the middle of nowhere! Thanks, Riverside! read more

The room was fine, clean, and average for the price. Check in was easy. Nothing spectacular, but a decent room to sleep in. I left before breakfast, so I didn't get to see what that was like. read more

Worst hotel we have ever stayed at, and we have stayed in many. Staff is rude, hotel is not clean, the bathroom was horrible, the pool was disgusting and breakfast was a joke. If you cannot find another place to stay within 100 miles, sleep in the car. read more

We had a wonderful stay at the Riverside Inn. The location is convenient, staff is courteous and accommodations were exactly what we needed for our mountain stay. read more

We found this place to be very comfortable and very close to all the mountains we could have ever wanted. The continental breakfast in the morning is awesome, the eggs are perfectly hard-boiled! The beds and the pillows were very comfortable. We saved over $1,000 by staying in Fairplay rather than right in the mountain town. Friendly staff. It's not luxury, but it was everything we needed. read more

BE WARNED THE EMPLOYEES HERE ARE VIOLENT AND AGGRESSIVE!!!! We had to stay here after our truck broke down a few minutes from this place, which is in the middle of nowhere. The tow truck driver escorted us in and we explained our situation, paid $120 and checked in at around 11 pm. The room was clean but the pillows were incredibly lumpy, the sheets smelled and the mattress was bouncy. Outside our room was some kind of drilling machine with super bright lights we could see through the curtains. Incredibly noisy at 6 am. The 'breakfast' was junk which is a shame because the building has plenty of space to add a real kitchen for quality, hot food. Wasn't even told about the pool. My husband had to go with the tow truck at 730 am which didn't have room for my daughters car seat so we stayed, knowing he would be back relatively close to check-out. At 11:50 am we received a phone call stating we had to check out or we'd be charged another night. I tried to explain that he was only a short distance away and my daughter was sleeping but the operator didn't care to which I replied I would remain for the last ten minutes. At 12:16, no new guests had checked in and I was breastfeeding a sleeping child in the waiting area, which is the only saving grace of this 'hotel', as it is somewhat decorated for tourists. My husband returned at exactly 12:30. Furious that they made us leave our room, he asked to talk to the manager and the guy who checked us in begin cursing at my husband calling him a bum, stepped up in his face and acted like he was going to assault my husband. My husband kept asking for his name which he wouldn't give. As my husband was walking out, the man followed him and yelled loser at him. Hope not allowing me an extra 30-45 minutes(cause they are soooo busy...not) so my one year old could rest in a more relaxed environment is worth the one star rating which I am literally forced to give. And after acting violent like that, the employee would be fired was this a reputable establishment. I can't stand people that claim hospitality yet have no education on what customer service truly is. This place could do for a little Walt Disney training. But it's South Park, so I shouldn't expect anything more. Can't wait to forget this place. DO NOT STAY HERE!! read more

Great place to stay outside of Breckinridge! Clean rooms and nice atmosphere... Free breakfast in the am.

Nice Place to Stage a Fourteener Summit . . . I stayed here in adjoining rooms with my family before a trip to Bierstadt. We had a great day on the mountain. The Riverside Inn was clean and comfortable. We will be staying here again for our next fourteener outing. read more

A fine hotel, very clean, great location for our purposes. The rooms are modest. Little to no decoration, one small lamp was the only lighting in the bedroom (besides the overhead light at the doorway, which is somewhat separate). The continental breakfast had very limited options. Lots of junky sugar cereal, some very undercooked (supposed to be hard boiled) eggs, and oatmeal. With the appropriate expectations I think this is a fine place to stay. read more

I was pleasantly surprised by this place. The staff was friendly enough, the room was clean and the restroom was huge. Wifi didn't really work, beds were ok and the hotel itself was quiet which I appreciated. I thought the breakfast options were great and plenty. There isn't much in the way of food nearby, but that might have also been partially due to the fact that many of the restaurants were closed when we went during the holiday weekend. I would definitely stay here again. read more

Great mid-range hotel! It's the cleanest, nicest place you will find in this rugged part of the state, and fly fishermen need good lodging! I would definitely recommend this hotel. Free cont. breakfast, free wifi, close to bars and restaurants. Sleep well and drink lots of water!! read more

I reserved this hotel months ago for one night on my way to a rafting trip with my family. I tried to request a cancellation two days prior (full disclosure - it was one day after the cancellation period) because of major road closures and forest fires in the area. I didn't want to put my family in danger near the fires, and the road closures would have meant we would need to make a significant detour just to get there. The hotel never even responded back to booking agent and I was charged full price for the room I couldn't use. I didn't expect a full refund, but I was hoping for at least some kind of discount. We didn't even get a response. read more

The staff at The Riverside in was really helpful. We have a new Subaru Outback, but our battery was completely drained, on a snowy cold morning. The front desk helped us get a new battery at the local Car Parts, and even took the extra step to help us install it. In this day and age, there are very few people that would go out of there way to help to this extent. In addition to the great customer service, we were quite happy with the hotel. The beds were comfortable, and it was nice to have a breakfast included in the morning. We would like to visit again in the future as long as our car tolerates the winter. read more

Our company has been primarily staying at this hotel , on and off for the past few months. We are pleased with the service we receive. The staff remembers us and our room prefrences, and even greets us by our first names. Anytime we need help printing documents, or need to use one of the meeting rooms, they are willing to go out of their way and help us. I recommend this hotel, to anyone looking for a nice, restful place to lay your head. read more

Horrible service locked out of my room and there is no management or employees available. The "after hours" phone number is completely useless. I'm literally paying for a room I can't stay in. read more

I get the feeling that this place is under new ownership. First I book a room online through their website and get a call that the room I booked isn't available. I had to ask if there was any other rooms available and was told yes a double queen. I said ok book that one and credit me the difference, had originally booked a suite, was told it was the same price because they were now full and they raised all the prices. Checking in was blah, except for managers kids were running all over climbing on lobby furniture and lady at desk didn't even care! No snacks in vending machine, completely empty. In a room near us other guest were as loud as possible well into the early a.m. with nothing done about it. Breakfast was a joke, they used to have warm food. This place has gone downhill and we will never stay here again!! We have stayed here probably 6 times in last few years and this was the last. It will eventually be a crappy little road side hotel. Wish I could do less than 1 star. read more

Yikes. Looked OK at first but pubic and other hair, one of towels was not laundered, just hung up anyway. Walls paper thin and mattresses hard. Hostile employees who need some customer service training badly. I do not recommend this place, ever. read more

Nice modern furniture, best hotel in the area. Friendly staff is knowledgeable about the surrounding areas. Our family stayed in the winter time, but would really like to come and visit the mountains during the summer months. read more

The Riverside Inn is a nice hotel , not too far from a long road trip from Durango. The staff was helpful with guiding us in the right direction. We needed assistance late at night and the front desk pointed us right. Both my young daughters enjoyed the pool and hot tub, my wife had no problems with the internet. Recommend to others if choosing a motel in this area. read more