Firstly, the staff was nice, I was greeted and seated quickly. I came in for just polish (French tips) on my nails which were already done. So essentially a polish change and a little shaping. I did not love the French's but I didn't hate them so I did not complain. However the woman who did my toes DID NOT know what she was doing whatsoever. We agreed on one thing and she did the complete opposite. She filed my nail on my big toe down to far and the polish was/is so patchy and all over my nails and cuticles. She clipped my toe trying to cut the cuticles where she had painted over, instead of just using some remover to clean it up. Which she still did a horrible job at. She said the polish was gel but I've never had gel polish look like this. Then on top of all this they tried to charge me almost $80!!!! I'll never go back. read more

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Linda always gets the job done! She's been my nail tech for 15 years and has never damaged my natural nails. read more

A Q Nails & Spa - Gel Polish swatch - Nail Salons Near Me - O'Fallon, Illinois

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Lovely, friendly, safe, and oh-so-clean--this place has it all! The luxury modern decor and up-to-date pedicure and manicure options are just what I needed before my upcoming trip to Chicago for a law conference. With the week already flying by (thanks to the holiday), I didn't want to rush getting my Elle Woods vibes ready . My nails turned out beautifully, and I highly recommend the Volcano CBD pedicure. It's a splurge, but when it comes to wellness and self-care, spare no expense. And while I usually find myself wiping the card for these little luxuries, next time, I might suggest that my handsome gentleman treat himself or even spoil me for a change! But wait, he doesn't spare any expense regarding our elegant dining experiences, so I'm already a fortunate lady. Until next time, Sierra read more

A Q Nails & Spa - Checking In for Labor Day Weekend Relaxation - Nail Salons Near Me - O'Fallon, Illinois

Honestly I hate going to nail salon's in general but was in a rush and came here with my friend, also I have ocd so if u can settle then this the place for you, but I want the best and, no... I shed for the best person here the front desk lady said it would be a guy then proceeds to put me with a Girl, fine I sit down trying to not complain, she didn't ask me what color or what design and just started doing my nails mainly to get me out quicker. Chill I get that you're busy but every person should have the opportunity to talk and say what they want. She asked me the shape, I said ( square with rounded edges to where I don't cut myself, she gave me sharp square and put a pink acrylic on. No problem if I was getting a full one color, but I wanted French tip and the pink doesn't match my skin tone so it's a big difference. I honestly won't be coming back this was a very short experience in my opinion but I get that I just have higher standers than others, not to mention I'm trying to tell her what I want and I don't know if age understands me or not then I give up and say so whatever.... Also at least cut my finger 2 times .... I would just rather not get my nations done then come back here. read more

It was getting to be too much driving into St Louis to my favorite salon so i tried this local spot a couple of times. It's hit or miss. I will say it's busy and it feels a bit like driving cattle sometimes. They definitely want to get people in and out. I will say I've never had to wait long. I have had one pedicure. It was one of the organic versions at $58 and it was amazing. The woman who did this seemed to take her time and it was rub after scrub after rub. It seemed to last forever. I can't remember her name - it started with a V - maybe Vivian? As far as dip manicures, I've had two there. One looked good but didn't last very long - the glossy top coat started peeling after a couple days. I tried again and it ended up fabulous, a nude powder that still looks great after three weeks, just grown out a bit. I believe her name is Anna. I would ask for her again if I go back. I gave three stars because I feel the salon looks nice but the music is too loud and the employees spend their time talking to each other. The music is loud so they are really kind of yelling at each other at times. There is no relaxation here. Also the TVs in back are on for when you get a pedicure but the volume is down and no captions so what's the point. I just wish they were a little more friendly and the atmosphere is more relaxing. read more

A Q Nails & Spa - Dip manicure in a nude color three weeks later. - Nail Salons Near Me - O'Fallon, Illinois

My regular nail shop was closed so I came here based on proximity. I should have check out the reviews because from first look this place looks nice. They are fully staffed and we're able to take me right away as a walk in. I only needed a fill so I asked the first desk before booking what the price would be. They told me $35 for a fill and that I could take a seat. My nails were already in an almond shape but I asked for a cut down. The shape was not great... pretty lop sided and some pointier than others but I didn't complain. Once complete they told me to wash my hands and pay. The total for a fill, with basic color was $55! That $20 more than what they said when I entered. I asked them for an itemized breakdown and they came back with a charge for length, a charge for cut down and a charge for shape. Now please tell me how you charge for both length and cut down? Even charging shape is skeptical. Since they are the ones who ruined the original shape. After a few back and forths... they removed the charge for length and I ended up paying $49! They got away with scamming me $13 more than the original quote. And my nails have already started chipping. Stay clear of this place and save your money and time. read more

Was hoping this place wasn't as bad as they said. And it wasn't, but it wasn't good either. Girls day out with my mom and 2 daughters. So first we all picked our pedicure choices and then they tried to upsell each of us and were kind of disappointed when we said no. Then, I tried to upsell with gel polish, and once again the decline seemed to cause an attitude soft shift. I gave instructions on my 6 year old, and she ends up with a design that they want to charge me for. After saying, "She asked for it?" My daughter told me she did, and she loved it, but the point is she's 6 you, ask the parent first. My polish job was ok, but the massage portion was WEAK!!! The pedicure I chose was specifically supposed to be for massage. But it was more like a gentle rub. I did ask for more pressure, but she didn't seem to have good hand strength. But it was clean and we were in and out. read more

Idk what they put on my feet but it caused such a reaction. Never had this happen. The gal just kept going on. Then she filed my right great toe too much that it bled. No apologies. I was hesitant to even come here as their other location in Shilo had issues with reservations. Their sister location called serenity has been my favorite. After all was said and done they apologized at the end and took a some $ off my treatment. It just makes me anxious to ever want to go back! read more

I love how my nails turned out. Steve did a wonderful job. He was very kind and made sure it was to my liking before completing my sets.

loved how my nails turned out, I am obsessed. the only thing that I didn't like was that the person doing my nails made the skin around my nail bleed. But over all loved the place and will go back. read more

Not usually one to complain but picked out a color "pink flamingo" for my nails and toes. Ended up with bright pink fingers and red toes with no time to have them correct. Asked the guy twice about my ridged finger nails and he filed one but left the others So I'm leaving now with different color fingers and toes and ridged finger nails that need to be filed Paid full price. The lady said would you like to come back....I already explained I was going to be gone for several weeks Let's also talk about the random $2.00 charge they said was for an increase in pricing. Ok then add it to your prices don't just charge other. I also asked about why I was charged for a refill when I only had a manicure. Not an ok situation on more than one level read more

A Q Nails & Spa - Nail Salons Near Me - O'Fallon, Illinois

READ THE REVIEWS. LOTS OF COMPLAINTS ABOUT HIKING CHARGES AFTER SERVICE IS DONE. THEY DID IT TO US. I was charged almost 2x what I was told I would pay! I made an apt for me to get a full set of short acrylic nails and for a child to get nail polish. I was quoted $45 for me and $6 for her beforehand and confirmed it when we got there with the techs before any work was done. I declined nail art, and every upgrade including longer lengths, gems, nail art, sip mails, fancy nail styles and techniques. I asked for just the basic short nails with clear coat. We were finally ready to leave 1.5 hours later because the tech kept taking phone breaks. The nail service itself was okay but I did have to correct him 3x because he tried to move onto other nails without fully covering a nail tip with the powder which makes the nail because the way he did it left my nail bed fully exposed down the middle and its side was slanted and raised high because he loaded too much on one side (something I have never had happen elsewhere in the decades I have had my nails done). INJURY BY TECH SUSTAINED: Also, I was injured by the tech. Rather than saying anything to me about turning my finger or hand a certain way, he just twisted it with a painful grab and jerk several times. By the end, one wrist was sprained and hurt for days after. This also does not include the fact he asked if I wanted my nail cuticles cut back or not and I said no, but then he ddrill filed half of them which cut me and made them bleed. In the end, I had short nails that looked okay but the look was ruined by pink scabby cuticles above them as they healed for a week after! It also really hurt going through that and unncessary. THE BAIT AND SWITCH. I THINK WHAT THEY DID MAY BE ILLEGAL: They tell me I owe a lot more. Why? "we do your nails" is the answer. What? How is this okay? I got the quote by phone when I made the appointment and I spoke with him and my daughter's tech Before we got our nails done and confirmed the price, which makes 3x I confirmed it, and then they bait & switched prices after the fact! I got up to leave and he handed me the ticket with the price on it. I asked why it was so much, and he said half was the charge for my child, and the rest is because he said "I use good tools, good powder, you get good nails." What? I asked him, "didn't I get the most basic options, what we agreed to in the beginning, so how does it cost more?" "You did. You ask for nails, and I give it, so now you owe this." "I know, but this isn't what I was told 3x before I got service for the cost." He and the counter lady say, "this is what you owe, you pay now" and "this is your bill, you pay here (asking for my credit card)." Under duress I had no choice but to pay. I offer cash and they gesture no and want a card, so I am turned down and have to pay by credit card. But why would anyone charge extra for using the tools of their trade to do a service job when you already had a written contract (their price menu) and verbal contract (their 3x confirmation - by phone, and with each tech) and secretly add that charge to your bill? I think they legally have to disclose changing the price on something if the terms of price change from the time I sat down until time to check out if the charges changed. I agreed in good faith to pay what they quoted, not higher, so how can they change the terms we agreed to? It makes no sense. They still expect me to hold up on my end to pay and I expect them to do the job at the price they quoted to do it for. ADDED UNAUTHORIZED CHARGES: Also, do you know how small a kid's nails are? I could have bought her dozens of bottles of polish for that price! They said I have to pay $82 plus a credit card use fee $2.05 which they did not disclose anywhere or have a sign to that effect (even though they would not take my cash and asked for the card), and I was told I have to add a tip or they will add one to my card for me! So, apparently tipping was not optional but required! Again, no disclosure to that ahead of time and no sign to that effect was visible. I was told a minimum amount I could add and did so because the alternative I was told would be even more! I told them it was basic fraud and extortion what they were doing, and the person just scoffed and said "see you in 2 weeks for your fill"! I was charged $90+ under duress. I am Never coming back. read more

Original price when I sat down was 55, I agreed. Asked for a short almond shape full set but I didn't want to cut my real nail all the way down. He said he would do overlay? Not at all the right shape, in fact never asked if I liked the shape. My skin around my fingernails burned so bad, like a chemical burn, and I have never had that happen before anywhere else. I just wanted to be done, so I didn't complain. He asked what topcoat I wanted... I said shiny, not matte. Proceeds to put a shiny powder on. I was confused but just thought maybe this is how he does the last coat. NOPE get up to the front and Suddenly I owed 70. I guess I am happy I didn't get the Full Set After All. I walked out with a basic 25-dollar gel polish, no tip, no design, and walked out paying more than anything they have on their menu. read more

Plenty of staff so you won't have a wait to get services. Kind, friendly workers. They do quality work.

Asked for a design that requires a lot of precision and patience and wasn't disappointed for sure. read more

A Q Nails & Spa - Purple sparkle design - Nail Salons Near Me - O'Fallon, Illinois

Ok, if they're busy. If you see a full house. Run run as fast as you can. Simply because they will do a quick and crappy job. They don't take their time if it's really busy. They're there to get you in and out because others are waiting. On the positive side, they can do a good job if they're not busy. There are so many other salons in the area within a mile radius that does good too. The only reason I like this place is because they're newer, it's bigger, and it's next to my Starbucks. read more

Welp.. sadly this was my first and last time patronizing this establishment. I paid $52 and it looks as if a third grader polished my toes. The nail techs, in my opinion, were more focused on their phones. I am completely DISSATISFIED with my experience, and HIGHLY DO NOT RECOMMEND. read more

A Q Nails & Spa - Nail Salons Near Me - O'Fallon, Illinois

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Beautiful location, very elegant and organized, wouldn't have even know how busy they were because it wasn't loud and noisy at all! A very relaxing experience for walk in on a Sunday afternoon. Checked in with a tablet and selected what I wanted and the options (manicure and gel) and within 15 minutes was already sitting down for a little pampering. Loved that they had the nail colors on a slag rather than having to look at a wall of colors and hoping it looked good against my soon. Meet the Queen of Grape. I adore this color, vibrant and shimmery enough without glitter! Highly recommend, will definitely be coming back! read more

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Warning. They charge $17 for gel polish for pedicure without asking if you want it. The bill surprises you.

AQ is terrible! $108!!!!! And I have polish all over my toes like my 7 yo did my pedicure and the dip is going to come off because it is on my fingers and will lift! Paid for mani to avoid this and still can't get it right! It's so hard to find a good nail salon! read more

A Q Nails & Spa - Pedi - Nail Salons Near Me - O'Fallon, Illinois

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Only selecting one star because I had to. I got off work early (never happens), had a babysitter, decided to treat myself. Chose the wrong place. Went in to get a mani/pedi. They started with the pedi. Most pedicures take about an hour, mine was 17 MINUTES! The technician did not massage or lotion my legs, hardly did anything really. The polish does not even look good. She even messed up one of my toes then glared at me for it. When it came time to look at my nails, she kept telling me I had gel on my nails. I literally had nothing on my nails, no polish and not even a clear coat. I ended up cancelling the mani, paid and left. I have never had such a terrible experience and will never go back nor recommend this place to anyone. read more

One word... awful! The guy that I had was very rushed and what he was doing. As he was drilling, my cuticles (after he finished the dip) he cut me THREE times! After it's finished, I went to sit down while I waited for the rest of my party. I noticed that the top layer of gel began to peel off of the dip. I then notified the manager who was very rude, and at first, unwilling to help. She eventually told me to go sit down, and I did where she painted over the already peeling portion of gel. Her "fix" immediately came off as well. The next morning two more nails had the top layer peeling off. read more

A Q Nails & Spa - The gel layer completely came off of my other thumb the next morning. - Nail Salons Near Me - O'Fallon, Illinois

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Awesome service! Tommy was hilarious but I also didn't know what I wanted done to my nails but somehow he did. They got me in a chair without any waiting time. This place came highly recommended by my coworkers and I'm glad they did. I will be back! read more

A Q Nails & Spa - Nail Salons Near Me - O'Fallon, Illinois

They were extremely busy, so the nail tech rushed my entire service and cut me 3 times. They charged me $89 for a basic "gel manicure" and "gel pedicure." She said my pedicure was $47 and my manicure was $42. A basic pedicure is $30 and to add gel is $15. A gel manicure is $35 and to add a French tip it costs $5. That's only $85, but I guess she decided to add on her own tip. Nonetheless, my nails and toes look horrible! Everyone at the front desk ignored me when I was trying to get assistance. They offered to fix my nails, but they were requesting that I have the person who messed them up be the one to redo it. They have no acceptable way of rectify the situation. Terrible business with terrible business practice. If I spend $90 to get my nails done, I expect them to be right the first time. The price doesn't match the quality. Save your money. read more

A Q Nails & Spa - Nail Salons Near Me - O'Fallon, Illinois

Love this salon. I make sure to come at least ever few weeks for a fill. They keep my nails looking sharp and I always receive compliments. Thanks AQ and Tina read more

A Q Nails & Spa - New nails - Nail Salons Near Me - O'Fallon, Illinois

horrible 10 minute spa pedicure, painted toes nails, burnt my feet. worst $32 I've ever spent. I will never return to this nail salon.

I've been getting my nails done for 12 years and this was the first time I've come here due to a friend recommendation. I will skip the experience overall and just go to the most important part. I had a feeling the nails would not last based on how thin it was and how there was no structure on the apex for any pressure, I thought maybe these would last me 2 weeks rather than my usual 4 weeks. WELL.... My nail broke after one day !!!! I've never ever had a nail break after one day doing regular things, let a alone after a day. I'm really disappointed, the total was $65, $75 after tip. I am hoping they will fix it for free tomorrow because that's just terrible. read more

A Q Nails & Spa - Nail Salons Near Me - O'Fallon, Illinois

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I don't EVER write reviews but this time is a must. I have been here 2 times and they have messed up my nails both times. i wanted a full set for my vacation to Florida. The lady asked me what I wanted so I showed her the picture and she goes "oh that's very expensive" WHO ARE YOU TO TELL ME WHAT I CAN AND CANT AFFORD! So I just decided to do something different. She started doing the full set and she made my middle finger crooked, didn't even properly fix it after messing with it for a while. She messed up my color pattern along with making my nails way to short after filing them down. if it wasn't for spending $55 dollars and going on vacation. I would have taken my nails off right then and there read more

Alway satisfied with my nails. This place is big and very clean. Friendly staff. I will be back. read more

A Q Nails & Spa - Nail Salons Near Me - O'Fallon, Illinois

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overall the salon was great but my experience was terrible. i got a gel x manicure and regular pedicure. the manicure looks great from a distance but when looking close and under my nails there is gel EVERYWHERE. under my nails has huge globs that she "filed down" but didn't go away. for my pedicure... my pedicure took 10 minutes and looks terrible. when Lana was done, i had polish all over my skin and not just on my toes, i had to scrub it off when i got home. after my service was done, i was trying to tell her what was wrong and she replied "you can pay me now." IMMEDIATELY after she got done. she had me get up before my toes were even dry to come pay her... i paid $99 in total and had a terrible experience... read more

A Q Nails & Spa - gel built up under ALL my nails - Nail Salons Near Me - O'Fallon, Illinois

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Rude,no thoughtfulness to time or my money I work for. My nails were rushed and not even close to the picture(I got from their website)I showed more than once....don't waste your money maybe you'll get mediocre service read more

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Ms. Lana is the BEST!! Thorough, methodical, and an unsurpassed attention to detail...she's simply awesome. Take a chance, try out AQ, and ask for Lana. You won't be sorry you did!! read more

Hoping with the opening of the Shiloh location that they don't let O'Fallon location decline. O'Fallon location needs to replace their massage chairs. Generally speaking, the nail service has always been great. read more

I came to get a pedicure with my good girl friend and the place looked beautiful inside but the customer service was HORRIBLE. There was no greeting or eye contact! I stood there for at least a minute without even being asked what i needed or how i could be serviced, and there were at least 4 workers at the front desk. I walked out! I would have loved to try them but they put a bad taste in my mouth the moment i walked in. I'm only giving one star, because that's the only way i could leave the review! read more

The only reason I'm giving them one star is because I cannot give them no stars!! Today, I went to AQ because my normal nail tech was unavailable to do my nails today so I decided to give them a chance. Once I got there, I showed them the first picture listed below and ask them if someone could do my nails like this and they said yes. So they sat me down and a lady came up and asked me what she could help me with today and I showed her the picture and asked her also if she could do this now design and she said yes. I came in with two week old nails so I need them to be taken off. The lady did a good job of taking my nails off and she tried her hardest to make my nails look like the picture but they did not. My nails were not even the same color let alone they were clumpy and unevenly shaped. She did not ask me what shape I wanted, she just began to shape them the way she felt. Not to mention, the nails were $80 and they didn't even look like the picture. So once I left & realized I didn't like them and I came back to hopefully get a refund or to get them redone. Once I got there I asked to speak to a manager and they did not want to give me a refund when I asked numerous times and insisted on trying to make it look more like the picture. I was very polite with them, they still gave me continuous attitude. So in the third picture you can see that the lady tried a different color and the lady that was doing my nails was one of the front desk ladies, not even a nail tech. The lady that tried to redo my nails constantly gave me attitude and terrible customer service. Once she tried to redo the nail and I told her I didn't like it and wanted all of them taken off she clipped them off and didn't even soak them off. Also, while doing my nails she also seemed like she didn't know what she was doing and her hands were very shaky. Right before I got my refund, the manager tried to also get an attitude with me before giving me my money back. I paid $80 for these & only received $60 back. I will never go here again or recommend anyone else to go here as well. read more

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Very big and open. Looked clean. While there, I saw the floor being swept constantly. They have a lot of stations so I never really saw anyone wait. If you want a particular person then I reccomend you call. It doesn't get 5 star because the prices are not easily understood. However, I love my nails so no complaints. read more

A Q Nails & Spa - Nails by Tommy. - Nail Salons Near Me - O'Fallon, Illinois

If you make an appointment you'll wait way past your time. Service is rushed and gel peels within a week.

my aunt and i walked into AQ nail salon after having a terrible experience at another nail salon and we were greeted warmly and immediately serviced for our pedicures. the spa was clean and inviting. despite them being closed by the time we got to my fill-in tina took very good care of me and executed some of my favorite acrylic sets ever. she was patient and was willing to work with me to achieve my desired look. we will definitely be back! read more

I've had great services every single time I've gone in. I think I've come here at least 10 times. They're a little on the pricy side but they are clean, super nice, and my nails last all the way to my next fill with absolutely no damage. I tell everyone to go here. I've loved: Tommy, Tracy, Danny, and a handful of other techs as well. read more

I just moved to the area about 6 months ago, was looking for a good nail technician and found this place. I did read the reviews before going and decided to have my own opinion, so I booked an appointment. They booked me with a guy named Tony and what an amazing job he did with the dip nails. I absolutely love the professionalism and clean environment. I would recommend this place and Tony! read more