Fantastic experience! My Ford Ranger was stuck in an area just next to a very way too steep…read moredriveway with my tires skidding wildly on the asphalt and landing back almost to the edge very steep field on the side of a mountain. I was terrified! I called Raya's Towing and he came right away and pulled my truck up and out with a very long cable, very slowly and carefully. Very reasonable cost -saved my truck and my day!

Gerardo showed up on time, with a positive attitude and willing to go the extra mile, why? Because…read moremy case was unique being stuck on dry mud with a big rig truck... see picture. He gave it a go and he got the job done. 5stars all day!

Adam was great. It was a difficult situation but he was extremely efficient and just met each…read morechallenge without hesitation. Even though the cost for the tow was exorbitant due to the distance, we tipped Adam and he seemed surprised that we wanted to. I don't know how much they are paid, but when we get good service, we like to recognize the individual doing the work. Thanks to Adam for calmly getting us out of a very precarious situation.

We requested for a total to come since I locked my keys in the car with my kitten. Adam came very…read morefast and worked swiftly to gain access to my vehicle. He was very polite and kind! I would recommend this business anytime. They're a great affiliate with AAA.

Just a Good caring business, AAA was making us wait an hour, Randy's sent a truck out asap, changed…read moreour tire and we were on our way...We were stranded and wife has medical issues Many thanks and AAA is going to reimburses the cost

Unfortunately, I didn't have a great experience. My car started having issues on the freeway, so I…read morepulled over and called for a tow. The car was still drivable, but the driver never asked whether it could be driven or put in neutral before loading it. Instead, it was winched onto the flatbed and pulled too far forward. We heard a loud crunch when the front made contact with the equipment at the front of the bed, and after it was unloaded there was visible damage in that same area. Unloading also looked more difficult than it should have been. The driver had to repeatedly raise and lower the bed and work the car back and forth before he could get it off. The loading and unloading both felt rougher than they should have, especially for a car that was still drivable. I called the company afterward and explained what happened. I was told they would look into it and speak with the driver, but I never heard back. Disappointed.

Michael was amazing. Had to get a car towed to a dealership and he was very friendly and prompt. I…read moregot text messages on the eta along the way. It was a nice having side conversations and keeping the mood light during a slightly stressful time. Thank you Michael!

Michael provided excellent service. Arrived fast, very helpful, and went above and beyond to make…read moresure everything went smoothly.

Amazing customer service. I was locked out of my car this morning and he got me in right away! Best…read moreservice in town. Thank you, Ernie!

Ernie's towing is awesome! After my battery went dead in downtown Chico, I called my roadside…read moreassistance. They told me it would be 2-3 hours until help arrived...I looked up the company they were sending and the company was in Oroville! I decided to do my own checking around with Chico companies and Ernie was available to come right over and assist. After talking about the issue, since I wasn't totally sure what the problem was, he figured it was the battery. He brought his power jumper and got my car started. He followed me to the VW shop to drop my car and then since they were closing and the shuttle wasn't there, he even drove me home. He went above and beyond and offered great savings as well. Top notch customer service from beginning to end. Highly recommend Ernie's Towing.

Traveling from Northern Oregon on a hot Sunday, my car went into limp mode. Julio met me at the…read moreshop and helped me get on my way. He even followed up to make sure I made it to my destination. Above and beyond! Thanks again, Julio.

Julio is a honest hard working guy. He worked on my car and did an excellent job at a very fair…read moreprice. Hard to find mechanics that are reliable and honest.

Had our car towed through AAA in less than half an hour. I've recommend them to family and friends…read morehere in town. Would definitely call them if we need another tow.

A driver from Bambauer Towing, dispatched through AAA, showed up with absolutely no communication…read morefrom AAA about arrival time. Because we were stranded with our children, we had already called another towing company who arrived promptly and was polite, professional, and actively helping us. When the Bambauer driver arrived, he was rude from the very beginning. He interrupted a conversation we were already having with the two gentlemen helping us and immediately demanded an ID without even introducing himself. When we explained that the AAA membership holder could be there shortly, he repeatedly said he "couldn't do anything" and kept insisting we would be charged anyway. We clearly told him we were not using his services and asked him to step away. Instead of respecting that, he continued to stand in our personal space, arguing and telling us we would be charged, even after we asked him to leave us alone. His behavior felt aggressive and harassing--especially unacceptable considering our children were present. He's honestly lucky my husband didn't call the police over how he was acting. To make matters worse, when we called the office to report his behavior, the woman who answered was equally rude and dismissive, claimed the driver was "in the right," refused to help resolve the situation in any way, and then hung up on my husband. This company lacks professionalism, basic customer service, and accountability. If you value being treated with respect--especially in a stressful roadside situation--I would strongly recommend choosing a different towing company.

Great towing service, ran by a very friendly and helpful individual. If any of my friends are in…read moreneed of towing services, this is who i recommend first!

He came on a Saturday, his day off. He was a very nice…read morefellow with a great disposition. He took care of my wife's old bronco like it was his Mothers. Quality service at a great price! Call Myles Kennedy Towing and Transport!

Excellent service from Al! Very kind and knowledgeable. He helped my friend and I today, when no…read moreone was available. (Apparently, Sunday is a bad day to need roadside assistance or a new tire). I highly recommend Al at Zip's towing

Lost my car here. I went to the Psych Ward and Hospital and then after that he told me I had to buy…read moremy car back. Took me months to save up for that car just to be taken away that easily.