Great job. No need to order parts. Had on his truck. Very knowledgeable about his businessread more

Great people and great service. I really appreciate the service and attention. They had exactly…read morewhat I needed and at a great price.

Really nice people, very helpful. I've been buying pine straw from them for several years and it's…read morealways very poor quality. Once I even loaded it back up and took it back because it was full of mold and decomposed pine needles... I think I finally learned my lesson and will go somewhere else...

Came home to a nice delivery of 5 yards of black mulch. Thank you for your delivery and care taken…read moreto make sure it was on the tarp.

The store is beautiful. This is the nicest Ace I have ever seen especially the Gun Department…read more Sadly nobody was working in the gun Department on a Saturday which you would think would be the busiest day. I bought a Chain Saw and the young man was helpful in helping me decode the Stihl nomenclature. The issue was it took him probably 20-30 minutes to "prep" the saw. Which is just filling the premix gas tank and bar oil tank. My total time in the store was 52 minutes with only part of that shopping time. There were only 3 people working in the store that I could see and the person at the register didn't know how to take a personal check from the person at check out in front of me and had to call on the radio and get help for that. Then I was paying some cash for my purchase and the balance on a card and she didn't know how to do that either. So another wait as she calls again for assistance. Check out was a very long procedure but not as bad as the saw prep time. Everyone seems to be untrained or brand new.

When I go to Elder Ace Hardware in Rome, I know I will find what I need and someone knowledgeable…read moreto answer every question. I have always been treated with respect and never patronized or spoken to like I'm an idiot because I'm a woman. I find the prices to be comparable to Lowe's without the hassle of searching for my items and someone to assist me. My most recent purchases were for oil, filter, and spark plug to service my lawnmower. Casey was sweeping the floor to prepare for closing, but stopped his task to show me every item I needed as well as offering additional services like blade sharpening should I need them. SPEND YOUR MONEY WITH LOCALLY OWNED BUSINESSES INSTEAD OF SOULLESS CHAIN STORES.

These people know their stuff. We walked all around looking for a dishwasher elbow piece and Dan…read morecame over and just reached right over to what we needed. Everyone there is so friendly and helpful. They appreciate your business.

I purchased a Kubota L47 a few years back used from an individual. It developed a hydraulic leak in…read moretwo hoses. I didn't have a trailer to take it to Nelson, so I called. The service department was very friendly and helpful, came and picked up my tractor, and had it back in a few days. They communicated well and did a great job. The price was fair for the work performed. I compare this to a terrible experience with a mower at Ag Pro in Jasper. I am very grateful for the service and support from Nelson. Thank you Ricky Newberry, Cameron, and Tommy. I don't write reviews normally, good or bad, but this is a good group of guys. I highly recommend Nelson Tractor in Jasper.

Took my tractor for repair and was told they were working 2 to 3 weeks behind. Actually took 2…read moremonths to get tractor back during which time I missed spring plowing/planting time and accompanying income. Following the ridiculous wait time, I was presented with a bill for an even more ridiculous amount. I heartily recommend against this company and warn all: DO NOT TAKE YOUR EQUIPMENT TO NELSON TRACTOR COMPANY!! You will be sorry.

My 70-year-old father purchased Pine Bark Nuggets from this company, and their team loaded the…read morematerial for him. When he went to use it two days later, he discovered it was mostly dirt and pulverized debris--not the Pine Bark Nuggets he paid for. He returned to the store, where an employee even acknowledged remembering him and the original purchase. The material was unloaded and taken back by the company. However, when my father requested a refund, he was told it could not be issued without a receipt. So to be clear--they took back the incorrect product, which they now have in their possession again (and can likely resell), but refused to refund him. That's not just poor customer service--that's bad business practice. When a company sells the wrong product and then refuses to make it right, even after acknowledging the sale, it raises serious concerns about integrity and accountability. I would strongly caution others to double-check what they are getting before leaving, because if there's an issue, don't expect it to be handled fairly.

I once thought they were great. But their service and quality of employees has drastically fallen…read more Last time I was there the business was horrible. I didn't see any of the previous employees. Come to find out, the previous owners sold it. The new owners fired all the good workers and replaced them with stupid family and friends who don't even know how to work a credit card system.

This is my favorite Harbor Freight out of all the ones I've been to, as it's always stocked very…read morewell. I tend to only buy certain tools and items from Harbor Freight. I recently found a great deal on a toolbox, it was normally $900+ but since I joined their email rewards program which is free, I got toolbox for less than $300, and it's a nice one. I try to stay away from their power tools as sometimes the quality is iffy, but their prices are beyond comparison. They don't do military discount but if you join their email program you can get even better deals.

My husband's air compressor quit working after a year. He found the problem so went to the Rome…read moreStore to see about ordering the small part. We did not buy the warranty when it was purchased. Rita the lady at the register told us that for $14 we could have a new air compressor with a 2 year warranty. Wow!! We rushed home to get the crippled compressor and got back to the store. A new boxed compressor was waiting up front with an associate to load it for us. We are so appreciative and will continue to drive the 40 minutes from our town to the Rome Harbor Freight.