From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

I called them when my refrigerator stopped cooling and the freezer wasn't freezing. I'm not a…read morerepair professional -- that's why I hired one. The technician diagnosed a bad control board, fan, and relay, and I moved forward with the recommended repairs. Unfortunately, even after a second visit, the issue wasn't resolved. That said, when I called to discuss it, they immediately offered a refund for all parts, taxes, and the diagnostic fee -- no pushback, no excuses. That level of professionalism and accountability really impressed me. While the repair didn't fix the problem, they stood behind their work and made it right. Because of how responsibly they handled the situation, I would highly recommend their services.

Quick response, prompt repair at a fair price. I plan to use this company going forwardread more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

I highly recommend this REPAIR GROUP. Paul showed up ready to…read morehelp. He was highly knowledgeable and showed me what he was doing while explaining. Very honest. I will use their number again knowing I will get positive results. V. Lawson

I contacted High Tech as my GE Profile frig water dispenser was leaking after dispensing water. I…read moretried to replace the water valve on my own bot ran into an issue with the plastic tubing cracking and breaking off. Paul scheduled an appointment for the next day and showed up promptly. He stated the issue was an easy fix and after a trip to Lowe's for the plastic tubing he completed the Job. He tested the dispenser and also provided few tips to maintain the frig. The cost of the repairs was reasonable and I would recommend High Tech for anyone needing appliance service.

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

Too high to hook up stove outlet attachment and I had the stove outlet attachment. Price $250 for…read morelabor. I went with someone else who was reasonable priced since I had the stove outlet attachment. I was very pleased with someone else services and would use them again. I recommend getting additional quotes before making a selection.

Would not recommend this company at all! We followed their own advice and replaced the fridge…read moreboard. When the problem continued and we asked for service, they refused to help because we replaced the part--something they specifically told us to do in the first place. Zero accountability, poor customer service, and no willingness to make it right. Terrible experience.

I am very pleased with Bob's Appliance Repair. The Tech was able to identify the problem…read moreimmediately. I was thinking it was the starter button (which would have been at a much higher cost. Turns out it was the rotating belt. The dryer was situated in a very tight spot, though, difficult to get to, the Tech did. His name was Bob as well.

Seamus was a great technician. Very patient and nice! He was met with some challenges but was able…read moreto still get the repair done. Very pleased with the service.

Beyond disappointed. Our 2-year old LG washing machine broke, overflowed, and flooded the…read morebasement. The repairman we had from Gowen's told us that he checked everything on the washer and that the drum on the washer was cracked, specifically stating there was no issue with the water valve. Before we scrapped it and bought a new one we called a different repairman that was LG certified and he quickly diagnosed it with a broken valve, which he easily replaced, and now the washer is back to new. Had we not called for a second opinion we would've wasted hundreds of dollars on replacing the drum or buying a new washer based on the Gowen's repairman's wrong recommendation. not a happy customer.

I called five different repair companies about a week ago on a Friday morning (around 9 AM) after…read morethe dryer started making a grinding noise. I left messages for 3 different businesses and spoke to a human at just two. The first business I spoke to gave me an estimate of two weeks before they could have someone out to see the dryer. I called Durkin appliance and he answered the phone himself. He was over the house in about two hours and fixed the dryer in just minutes. Richard (I believe was his name) was like a surgeon working on a dryer and had me back up and running before noon. I highly recommend!

I was so happy that they came out within two hours and fixed my dryer also cut down the tubing vent…read moreto the dryer which was extra long for FREE! First time using them and I will definitely use again. Awesome experience.

My brother needed to get his stove top put in. Tariq came very quickly and diagnosed the problem,…read morehe told me he would come out to put the stove in last Friday. He did an amazing job, he was very professional and on time.

They were very quick to respond and came out next day. The tech was great -- honest and helpful…read more The issue with my refrigerator ended up being something that wasn't worth fixing but he gave me helpful details for what to look for when buying my next refrigerator. Recommend!

Just had another delivery from Delaware Valley Appliances today. This time it was a washer and…read moredryer. Another perfect transaction. When you deal with these guys, you get competency and fair dealing. We're fans of this business. They are good to deal with.

I had a less than stellar experience with Home Depot while trying to purchase a new microwave. A…read morefriend suggested Delaware Valley Appliances in Springfield. What a great customer experience I had. At DVA, I purchased a larger microwave for less than Home Depot's price, including installation and 5 year warranty. The warranty with DVA starts when the 1 year manufacturer's warranty expires, 6 years total. Unlike HD, which piggy backs the first year of their extended warranty on top of the manufacturer's warranty, so you're actually buying only a 4 year warranty. So, you want your $150 extended coverage to last for 4 or 6 years? Same price. Buying a large appliance today is a nightmare. After weeks of research, it was great to have the purchase and installation go so smoothly with DVA. Home Depot outsources the installation of appliances with poorly\not trained people and they didn't know how to install the microwave I purchased (over the range), and HD just threw up their hands and said, "It's a third party and we have nothing to do with them". Yeah, and it cost them a microwave purchase ($600) and any future appliance purchases ($1,500). We are definitely going to DVA for our new dishwasher. Also, let's support our local businesses, you might discover, as I did, a much better shopping experience than in the big chain stores. Thanks for reading. PS... I returned this microwave to HD, not because I didn't like it, it never left the box, but because the installers couldn't install it. But for some reason, HD decided to keep $41 of my refund. Probably to cover the administrative costs of their failure. What I do regret is that the kind and knowledgeable women who sold it to us may lose her commission.